Hotel Overview

Appealing to families, active travelers and spa and golf enthusiasts alike, this superior oceanfront resort provides an ideal blend of superior accommodations and personalized service. With something for every member of the family, guests enjoy access to sparkling outdoor pools; daily and nightly entertainment including beach volleyball and cooking, bar tending and even Latin dance lessons; a pampering menu of services and treatments at the spa; and Kids & Co By Melia fun-filled activities for children, all supervised by a professionally trained activities team. Gift shop and souvenirs arcade ($), Mini Kids Club: kids from ages 4 to 12. Across the street, the Cozumel Country Club features an 18-hole championship golf course designed by the Nicklaus Design Group, while dynamic restaurants and bars and breezy guestrooms ensure memorable stays for each and every guest.

Location

Beach
Cancun, Mexico (CUN) : 60 miles
Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De : 5 miles

Property Information

Year Built: 1976
Last Renovation: 2014
Floors: 12
Total rooms: 148

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 3926 reviews
  • 4.0 star tripadvisor rating
    Nice Couples Stay During DownSeason

    We had a nice stay overall. I think we benefitted from it being the very end of Aug/Early Sept when there weren't a lot of families there. Breakfast was great, and Lunch and Dinner were pretty good also. Overall we usually had the hot food station with a live chef and found that to be the best food at the buffet. The only food that was horrendous was the mid/afternoon snack bar. Everything was cold, friend food and so we made sure to make it to lunch or dinner all the other days. You have to pre-book the beach palapas and can only do two days at a time. It was kind of silly that the girl booked us at the pool instead of on the beach when the beach ones weren't even full and we told her we wanted to be on the beach... But the people working there in the mornings were ale to transfer us. Quiet stay with a super comfy bed. The room had a beautiful view!! I could see myself returning to this Melia! ALSO this was super important to me when booking: there is almost 0 sargazo or seaweed on the beach!!!! beautiful beach !!!

    Sep 19, 2019
  • 4.0 star tripadvisor rating
    Bday!!

    I Would like to see the hotel move away from the plastic, beach was amazing, Food is okay.. sadly I couldn't get any dinner reservation even if I was by myself. I got an upgrade to Royal service, the best option ever cuz you have an ocean view plus the jacuzzi Just right at front of it. Amazing view!! See you guys next time

    Sep 04, 2019
  • 5.0 star tripadvisor rating
    Love the Melia

    Best staff keeps us returning. Would like to see the hotel move away from the plastic amenities bottles in the bathrooms and move to large refillable ones. Appreciate the use of glass water bottles. 10 years and still the best vacation spot ever.

    Sep 04, 2019
  • 4.0 star tripadvisor rating
    Always A Great Stay

    We have stayed at the Melia on several trips to the Island and I have to say this trip might have been the best. We stayed on the 11th floor of the tower and our room was perfect. Thank you to Eric and Illiana for the great hospitality and always taking care of us. The food gets better and better, Francisco, the Executive Chef is on duty, watching, helping, doing what a great supervisor does. He was asking questions about the quality of the food, it matters to him and we appreciated that. I had a massage at the Spa with Filomena. It was fantastic and much needed. We always enjoy our stay at the Melia and am sure we will return.

    Aug 19, 2019
  • 4.0 star tripadvisor rating
    Family getaway at Melia Cozumel

    The Melia Cozumel is a nice hotel located at the north point of Cozumel. It has a lovely beach and two average size pools ( one kids / one adult) Food is okay.. but you need to understand that you will be having most of your meals at the buffet restaurant and unfortunately there isn’t much variety through the week. There is one swim up bar and it only has one staff, so be patient. One thing I was disappointed about was the lack of staff during the day that would do “tidy up”. The resort simply looked unkept with dishes/glasses/bottles and cans lying about.

    Aug 18, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519