Hotel Overview

2019 Resort Added Values!
Family: Kids 17 and under Stay Free.

Aston at The Whaler on Kaanapali Beach is a renowned resort within the Kaanapali Beach Resort offering beachfront beauty, gracious service, and the convenience of condominium living with hotel amenities. You'll have immediate access to Kaanapali, one of Maui's very best beaches, where you can swim, surf, and snorkel. In fact, most units look right out over the shimmering blue of the Pacific Ocean.

All suites at Aston at The Whaler on Kaanapali Beach are generously sized, so you will have plenty of room to kick off your vacation sandals and relax. The suites range from over 600 to almost 2,000 square feet, and include fully-equipped kitchens and private lanais, some of which wrap around corner units for even more expansive views.

Aston at The Whaler on Kaanapali Beach is situated across from two championship golf courses, and offers private access to dozens of shops and restaurants at Whalers Village. We're also just minutes from Lahaina, a lively community where you can enjoy five-star cuisine, exciting cultural events, and nightlife seven days a week.

Other amenities at Aston at The Whaler on Kaanapali Beach include a beachfront swimming pool, salon and spa, guest activities desk, and fitness center.

Location

Kaanapali - Beach
Kahului International Airport (OGG) : 27 miles

Property Information

Year Built: 1975
Last Renovation: 2012
Air conditioned guest rooms: 360
All rooms non-smoking: 360
Floors: 12

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Parking is available at a daily rate of $12.00 plus tax payable to the hotel at check-in or check-out. Subject to change without notice.
Advisory Policy for all NON-REFUNDABLE and NR categories: All bookings are final. No cancellations are allowed once bookings are made. Full cancellation charges will apply. Not combinable with other special offers or promotions. Applicable to new bookings only. Does not apply to Group bookings. Other restrictions may apply.
Advisory A minimum mandatory hotel-imposed fee of $20.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum mandatory hotel-imposed fee of $25.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Bedding requests are not guaranteed.

Rollaways are payable to the hotel directly. Cribs are complimentary.

Porterage is on a request basis payable to the hotel directly.

Holiday cancel penalties apply when any portion of reservation falls under the holiday time period.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel-imposed resort fee inclusions through 03/31/19:
Parking
High speed Wi-Fi internet (in-room and common areas)
HD digital cable service with HBO
Chilled towel service upon arrival
Pool cabana use (based on availability)
Pool and beach towels
Poolside and lobby refreshments
Tennis and equipment use
Boarding pass printing

Mandatory hotel-imposed resort fee inclusions 04/01/19-onwards:
-High-speed WiFi (in-room & common areas)
-Pool & beach towels
-HD digital cable service with HBO
-Poolside & lobby refreshments
-Arrival welcome amenity
-Use of tennis court & equipment
-Pool side cabanas (based on availability)
-Boarding pass printing
-Use of Beachside BBQ grills
-Complimentary beach chairs
-Fitness Center Access
-Dry Sauna

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 1346 reviews
  • 4.0 star tripadvisor rating
    Paradise on the beach minus the negatives

    Just finished a week in Maui with my significant other at this hotel. The pros: location, location, location! Situated right on Kaanapali Beach, you are steps away from one of the most gorgeous beaches in the world! The strip of beach also hosts many other hotels and eateries and right next door is a shopping center for any needs :) Was fortunate enough to get a high floor ocean view room with a lanai that boasts one of the most gorgeous views! Spent lots of time watching the sunset and sunrise in the comfort from the room! House keeping did a wonderful job each day but the hours varied from morning to late noon but did not matter since we were out most of the day! Cons: Aside from the gorgeous views, location, ect, my significant other and I had a few negative experiences. Right when we arrived we checked in and at the counter the customer service was not that nice. Ahead of us a family had received necklaces and happy welcomes, as we stepped up to the counter we received less than that and no orientation of the hotel. My significant other felt that we deserved the same encounter as the family ahead but I just brushed it off as oh, maybe it’s because we were traveling as two and we did not have our bags as we had left them in the car until we checked in or that necklaces and welcomes were a special occurrence on some occasions. But we then brought our bags and passed through the lobby again to see if they would greet or give us welcomes, they did not. We had no notion of how to use towel service at the pool, no orientation of water/coffee that was available in the lobby, ect, we had to come back down to get necklaces late at night just to ask because we wanted a token to remember our trip and come back again to ask for a do not disturb sign. The location and beautiful of Maui was perfect but the customer service we encountered was lacking. We were hoping for welcomes to a hotel and state we had not been, but check in was merely a here you go and your room is that way. We were highly disappointed in the front desk crew, at least put on a smile or go over the main hotel amenities! Never had we experienced this and we stay at a lot of hotels during our travels. If you can get past mediocre customer service this hotel boasts beautiful views and location with a hotel that’s not crowded, and solely based on that we would return as long as it’s a high floor ocean view room. Other good things: we were celebrating our anniversary and we entered the room to chocolates! I would say this hotel would get a 5/5 from us IF the front desk employees treat every hotel guests with smiles and actually take time to explain hotel and amenities ect. We will be back for the views and comfort and location of the hotel, but we were very disappointed in service. If this hotel wasn’t located in Maui, did not have beautiful views, and was not on the beach we would not be back.

    Jul 15, 2019
  • 5.0 star tripadvisor rating
    It was excellent

    Top floor corner suite, beautiful views, was very nice. Two bedroom, 2 bath ocean front premium condo. Expensive but nice. Full Kitchen, had beach chairs and umbrella's. Great location, close to Black Rock for snorkeling, Whaler Village for shopping, and plenty of choices for meals.

    Jul 12, 2019
  • 4.0 star tripadvisor rating
    Trip to Maui

    At this resort, the condo is very clean, has a great ocean view, and exotic landscaping. It comes a fully equipped kitchen for convenience and saves money for the family. In fact, they even have a laundry room for the guests! The beach is beautiful with its soft and smooth sand. You can walk with bare feet without being afraid of getting cut. The staff is nice and helpful but we especially like Ben Marlin at concierge desk. We came on the week of Independence Day and were told that most of popular shows/attractions have been booked. However, when we talked to Ben, he went out of his way and willingly spent his time to find us a good deal. Without his help, we would not have a perfect vacation! We highly recommend him if you happen to stay at this resort.

    Jul 05, 2019
  • 5.0 star tripadvisor rating
    Best condominium to meet our family needs!

    Walking distance to beach and black rock. Walking distance to Whaler's village (Mall). 10 minutes driving distance to Lahaina Village. The room was great! We reserved Garden view, but it was a partial ocean view! Everything we needed to stay like a HOME was in the room. We really enjoyed grilling outside and jumped in the pool and jacuzzi everyday. Pool towels were provided by the hotel and we could exchange anytime we wanted. The room kitchen had basic needs to cook. The room service was everyday and they changes basic towels in kitchen and bath everyday. We had access to washer and dryer for FREE in each floor and that was great! I'd love to return to this condominium again!

    Jul 04, 2019
  • 3.0 star tripadvisor rating
    Amenities, service and beach directly in front of property are a letdown

    Overall, the room, customer service, amenities, and the strip of beach directly in front of the property were disappointing and we saw numerous cockroaches in the building; however, it was a very calm and relatively adult vibe, the proximity to whaler's village was nice, and it was nice to be in a condo with a kitchen. But there are several properties on Kaanapali that fit that bill, so I would not stay here again, if I had other options. I would not book this property through costco, hotels.com, tripadvisor, etc. - I would only book direct through an owner so you know what you are getting. However, the service, amenities and beach leave a lot to be desired compared to neighbor properties. After another resort canceled our reservation without notice we booked a studio on the 10th floor in the Molokai/north tower with a view of Black Rock (not facing the inner courtyard) through costco travel. This was not ideal, but we had very few options. We were assigned a random studio and it was not upgraded/premium. Overall it was extremely dated with calcium and grunge build-up, badly damaged furniture, mold/gunk in the horrible fluorescent light fixtures, and total lack of any art or decor to make it feel a little like home - just a very bare plain room with old and damaged furnishings. Very disappointing. We asked to change rooms and they were unable to accommodate our request, which was also disappointing - but turned out to be par for the course at this property. Redeeming qualities were that the bed was comfy and new, so that helped a lot. The sliding doors to the patio were also really nice, and included a screen so we could sleep with the doors open without letting in bugs. The room was very large and spacious. The view of black rock was nice, but directly below, you just look out onto the top of the hotel next door, which is unsightly and kind of obstructive. Unfortunately, there is a pretty loud AC unit on top of the hotel next door (Kaanapali Beach Hotel), which was annoying at first and I thought would end up drowning out the sound of the waves - but luckily we got used to it, and you could hear the waves really well later in the evening when other noise died down. The hot tub is big and nice, well heated and with good jets. The pool is warm but unexciting. The area around the pool is very small and you can't really see the beach. If you sit in there you might as well be sitting at a hotel pool in your hometown (or somewhere that doesn't charge $400+/nt). As of our stay in late June 2019, due to recent erosion of the beach directly in front of the hotel they are not renting out "cabanas" (which are just dual lounge chairs) or letting guests use the single regular lounge chairs - so the only option for the beach is these dinky little upright sitting chairs that are not nice or comfortable. Obviously, I do not advocate contributing to erosion, but if a nice stretch of beach and beach chairs are something you are looking for (which I was), I would stay at literally any other hotel on Kaanapali Beach (KBH on one side up to Sheraton, and Westin on the other side all the way down to Hyatt is not having this erosion problem to the degree that the Whaler is and they all have their beach chairs out). Plus, they don't have a lot of the upright chairs, so they ran out our first two days (and ran out of the tommy bahama folding chairs that they rent for an exorbitant price) and all pool chairs with umbrellas were taken. We were stuck baking in the sun all day. They charge $20 a day for a sand umbrella (with no chairs) - but were also out of these. When they finally had them back in stock a few days later we rented an umbrella for 2 days at $40 -- which is just absurd considering how terrible their seating situation had been for most of our trip. Total rip off and pool/beach staff really didn't seem to empathize at all or care about our day /enjoyment of the beach. One would think they could comp us an umbrella or reduce the fee given the circumstances. When we initially arrived around 10pm, we were told we would need to hand carry all of our luggage to our room ourselves - no bell person and not even a cart to use. That was a disappointing and rather abrupt welcome. The grounds are pretty mediocre looking. Other than the cleaning staff (which were good), we barely ever saw staff, but they were not helpful at any point when we needed things. Proximity to whaler's village is nice - but it's no more than a 5 minute walk from any of the hotels on this strip of Kaanapali beach, so this is not unique to the whaler.

    Jul 03, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519