A gourmet paradise located in beautiful Negril! The nine Gourmet-Inclusive® restaurants offer superb cuisine with no reservations required! 24-hour room service is also included! Relax by the pool and sip on unlimited local and select premium alcoholic and non-alcoholic drinks which are also available at nine bars. It’s a great way to relax on your vacation!
Nonstop activities will keep your days exciting! Non-motorized watersports include kayaks, boogie boards, hobie cats, and canoes. The fitness center is fully-equipped and other activities include beach volleyball, football, ping-pong, and various board games. Wind down with some yoga or a stretching class. Kids 4-12 years old will have a ball at Azulitos Playhouse!
Royal Suites boast beautiful views of the turquoise Caribbean Sea and a private balcony or terrace. For the ultimate luxurious getaway, upgrade to a swim-up suite and enjoy a wrap-around balcony, a jetted tub in the bathroom, and direct access to the lazy river!
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 3351 reviews
What a place .... the food,the staff,the location... we had the best time at this hotel and would 100% recommend staying here ...WE WILL BE GOING BACK ....it had everything we needed and cant say enough about the staff who were out of this world
Amazing Staff, great vibes and such a chilled, relaxing Holiday
We have just come back from this hotel and overall enjoyed it hugely. Few issues with the room we were allocated which was a swim up in the adult section as it was quite tired and very small. However the hotel managed to upgrade us part way through. We moved to the Honeymoon suite which was absolutely gorgeous, large lounge area with sliding doors to a big bedroom, dressing area with shower and toilet and a smaller version of the same by the room door as well. Great patio area, day bed and double sun-lounger bed in front our swim up area. Blocks 1 & 2, where we were (Room 21001) has a swim up bar ,Christina is an absolute star.The staff on the beach were brilliant as well, looked after us all and they all work so incredibly hard. Our favourite place to eat was Ackee, except of course for the meal on the beach for our Anniversary which was out of this world and Andrew was just the best. The beach is stunning and the hotel is easy to navigate around, the Spa is beautiful, not cheap but definitely worth it. The best member of staff award however has to go to DWIGHT our concierge who went out of his way for us to such an extent he even decorated our room and bed on our Anniversary with rose petals scattered everywhere, hearts and a huge Happy Anniversary on our bed for after our beach meal which was so beautiful. He is an absolute credit to the Hotel and deserves an award for how hard he works. Overall a brilliant holiday!
This is the worst trip my family, friends and I have ever experienced. Service is horrible. First of all we had no connection with our room phones. Meaning if we wanted room service we had to fetch for it ourselves. Clean Towels we had to fetch for it ourselves. Oh and yeah we had a butler which we only seen once. Just very uncomfortable stay here. Will never return!
Love this place so much we've already booked for next year. Staff is fantastic. Shout out to Devaina and Rashane our butler's for taking good care of us. Sheri and Rohan our fabulous beach butlers for not letting us go thirsty. Roxanne and Stacyann where special, we love them. Everyone was so warm and friendly.
I’m astonished by the positive reviews. 1. 3-hour wait time to check-in. 2. Repeated requests for filling mini bar and it was never filled. 3. You cannot order alcohol to your room despite all-inclusive. 4. You have to reserve restaurants 2 days in advance and they were fully booked during our stay. 5. Staff weren’t friendly. 6. Locals harass you on the beach. 7. Food was mediocre at best. 8. Several of our group caught a parasite from staying here and are still sick. 9. Few areas with AC. 10. Staff have inconsistent information. 11. Certain areas of beach for “prestige” members. 12. Poor quality overall for the price you pay. 13. Shower drained in to the room causing a flood everytime you showered.