2019 Resort Added Values
Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).
Secrets Maroma Beach Riviera Cancun offers adults 18+ an extra measure of romance and sensuality in an exquisite luxury setting. Immerse yourself in Unlimited-Luxury® where everything is included.
Seven a la carte restaurants and six fabulous will delight your senses and satisfy all your culinary desires. An amazing spa and spa garden, offering outdoor and indoor treatments, Jacuzzis, state-of-the-art fitness center, and premium cocktails ensure that guests are pampered and indulged.
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, awarded for reducing their environmental impact within the resort and surrounding areas. Additionally, the resort participates in programs such as MARTI - The MesoAmerican Reef Tourism Initiative, and Amigos de Sian Ka'an.
*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 15209 reviews
The check in experience is swift with the preferred club, however after a 10 HR flight the last thing you want is to be taken away from the main building to some private underwhelming room away from everyone ... They have this wrong..... The main entrance building has opulent style and very impressive like signing in to Buckingham Palace. So think about this Secrets ! The positives 1. Rooms and view 2. Service and staff 3. Swim up bar 4. Italian restaurant 5. Resort calm music early in the morning Negatives 1. Check in for Preferred members 2. Seaweed smell 3. Entertainment 4. Sunbed battle 5. Almost inclusive Would I go again , probably not
Pablo was the Best Waiter at the Resort!!!! If you go to Secrets Maroma go to the Bordeaux Restaurant & request Pablo you will be completely satisfied with your service!!! At the pool the best waiter was Manuel- always brought you a drink before you had to ask for it!!!
Our best vacation ever!
We thought the resort was amazing and the staff made the whole experience even better. I would absolutely recommend this resort for weddings. Roberto, our Concierge and Arely, our Wedding Coordinator, are just two of the people that really stood out to us but everyone that works there was awesome!
The hotel staff was very friendly and assisted me with whatever i needed. The entertainment was excellent and new every night. The food was delicious at all of the restaurants i ate at. Room service was also good and was delivered in a timely manner.
Cannot wait to return
A simply fantastic experience! The facilities were wonderful and very well designed. The staff were the most welcoming and accommodating we have ever experienced. They could not do enough to make us feel as though we were the only couple there and yet gave us the privacy we craved. They were also very patient and supportive as we tried to learn and use some primitive conversational Spanish. (It resulted in some good laughs for all of us.) Food at all the many restaurants was first class. The beach is clean and sand is white. Beach service was top notch. There was a big seaweed problem daily, but they worked very hard to clean it up as thoroughly and quickly as possible. As I stated earlier, the only thing we could have asked for was more time. We cannot say enough about Maroma and cannot wait to return!