General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3443 reviews
Costa Rica: A place you will want to visit...over and over again
My wife and I were stopped by Karim Fawzy (of Unlimited Vacations) inside the airport with a giant smile. Normally we run past these things, but so glad he stopped us. Because of Karim, a very trustworthy, resourceful, responsive, and helpful guy, we were able to benefit from all that Secrets (a beautiful adults-only resort with great food and staff) has to offer. His helpfulness and genuine interest to make your visit in Costa Rica a memorable one continued throughout our entire 7 day vacation there. From seeing Rincon de la Vieja, to doing the Mega Combo tour and even renting a car to explore the rest of the area, he was an even better resource than our travel agent and any other person you may ask. He helped make it an unforgettable experience and one that has us talking about coming back over and over. When you see Karim, make sure you stop and talk to him too!
This resort is beautiful. Located right on the side of a mountain. Very green and little rain whike we were there, even at the end of the rainy season. Smaller resort enabled you to get to know other guests. Pool entertainment great. Be prepared this resort is like no other Secrets we have stayed at. If you do not stay in an ocean view or ocean front room you will be farther from the restaurants/main beach. The resort offers transportation to and from your villa due to the terrain. Dont let that deter you. Staff was extremely friendly and fun from the waiters, to the transportation concierges, to the bartenders. You will want for nothing. Food is great, lots of fresh fruits and vegetables. They incorporate all different nationalities but the Costa Rican food is amazing!! You will have a limited breakfast and lunch selection if you are not a preferred member, but the Market Cafe is open for both and provides a buffet. Plan on going back. Loved this place.
Even better the second time.
Our favorite of the Secrets hotels. Great food, beautiful rooms, plenty of activities and tours to enjoy. Only 15 minutes from the Liberian airport but feels a world away. The entertainment staff here is top notch.
I've always been a fan of Secrets Resort and Secrets Papagayo may be on my top 3 list. The staff was nice, the Spa was amazing, the food was average resort food, great place to relax with your partner with beautiful surroundings
Checked in for our honeymoon. Nothing that was supposed to be in room was there. Asked, never received an answer until called about the actual room. Looks like an old motel room. Stains all over walls and ceilings. More like a studio, no separate bathroom. No privacy. Everything is OLD and falling apart. $200 resort credit is in coupons that you cannot combine, so you are still spending over $100 for anything. Immediately at check in try to sell you on other properties. Do not come here if you want to get what you pay for. Almost $5000 and I feel like I’m in a motel 6...