Hotel Overview

The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco – a sustainable tourism destination recognized for its commitment to the local environment. This adults-only haven is beautifully secluded on the Conejos Bay and its guests are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Guests at Secrets Huatulco have free flow access to nearby Dreams Huatulco Resort & Spa, to enjoy an additional five restaurants and facilities. Secrets Huatulco Resort & Spa – Enchanting. Secluded. Divine.

Location

Huatulco
Huatulco International Airport (HUX) : 16 miles

Property Information

Year Built: 2011
Total available rooms and suites: 434

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Advisory Christmas hotel cancellation policy (24 Dec 19-31 Dec 19). Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 5461 reviews
  • 5.0 star tripadvisor rating
    Best Place you can ever stay

    the bell boy Omar was Extraordinario and amazing service definitely coming back and Im recommending Omar, Isabel and the rest of the staff awesome this is amazing hotel pepole are helpful and very friendly.

    Jul 17, 2019
  • 5.0 star tripadvisor rating
    Excellent vacation!

    I did not have high expectations but I am glad to tell you I was totally wrong. The hotel is just nice but the meals and service is excellent. Specially thanks to Leiver our waiter at dinner time. Definetely we will return soon!

    Jul 17, 2019
  • 5.0 star tripadvisor rating
    Vacation

    It's amazing hotel the Bell Boy Omar was really Helpful help us alot feel welcome and help us get taxi where we go book adventure trips in Huatuclo he was awesome making sure our stay body amazing and relax Thank you Omar

    Jul 16, 2019
  • 3.0 star tripadvisor rating
    Disappointing with a perfect view

    First off we would like to say that the staff at this secrets were great, some more than others. So that being said checking into this resort we were bombarded by a vacation club member named Daniel, and it was very uncomfortable. We encountered him a couple more times throughout our stay and all were very uncomfortable conversations. Anytime we spotted him we would turn and go the other way. Maybe a change in the approach of pressuring a time share onto guest when they are just getting to your resort? It’s not how we wanted to start our vacation. Our room was very nice. We had an ocean front room in building 4 on the 3rd floor. The view was amazing! We’ve stayed at a couple secrets resorts now and all of the jacuzzi tubs have been broken. Not a big deal because we don’t spend much time in the room anyway but maybe routine maintenance would help sell a $2500 vacation a little better. Next is the food..... PLEASE READ IF YOU ARE LOOKING TO COME FOR THE FOOD. The food was average at best. They would only open 2-3 restaurants every night because the resort wasn’t busy. That being said we never got to try the oceana seafood place because it was never open! Market buffet was nasty. The Mexican dinner place was even nastier. Hibachi wasn’t worth making a reservation for. The Italian place CinCin was our favorite. French place was average. Castaways for lunch was great! Room service was gross as well. So my review for the food part of this trip would be 2/5. Very disappointed! ENTERTAINMENT- if you are coming for the night life then stay away! This was the most boring resort we have ever been to. You can only play volleyball so many times before you get burnt out. Please send a worker to different resorts and copy half of what they do for entertainment and secrets Huatulco would be unbeatable. The only reason we would consider coming back to secrets Huatulco is because of Alejandro, Dulce, Francisco, and Fernando. Without guidance from them on what to do we would have sat in the pool all day for 7 days and drank half the supply of tequila in Mexico. Without them this review would be 1.5/5 Also the pool swim up bar closes at 6pm... and every other bar is Boring with a capital B! So if your on vacation just for a great view from your resort room this is the place to go. But other than that it’s average at best. Hopefully things change because Huatulco was a beautiful city and we would love to come back.

    Jul 14, 2019
  • 5.0 star tripadvisor rating
    Secrets Huatulco

    The hotel is excellent for couples, it's cozy, the food is really tasty, the restaurants are amazing, the service is really nice, everyone work a lot for you to feel comfortable. Also, the pool and the beach areas are super cool for you to just chill out. And the activities are great, the staff works amazing!

    Jul 09, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519