Hotel Overview

2019 Resort Added Values!
Family: Kids 17 & under Stay Free.

With almost five miles of beachfront, Turtle Bay is the perfect place to take in the azure beauty of Kawela Bay, Bay View Beach Lawn, and, of course, Turtle Bay. Only 55 minutes from the energetic pulse of Honolulu and Waikiki city, the oceanfront setting immerses guests in the natural tranquility of Oahu's Fabled North Shore lifestyle.

Turtle Bay is unrivaled on Oahu when it comes to accommodations. Guests stay at the rarest of locations - a beautiful peninsula surrounded by the ocean. Because this is the northern-most point of Oahu, both sunrise and sunset are visible. All 375 guest rooms and 25 suites in the wings of the main hotel feature unobstructed ocean views and private lanais to let the outdoors in. The classic 42 beach cottages provide a spacious escape, with vaulted ceilings, deep soaking tubs, and a dedicated Cottage Concierge. The incomparable villas, overlooking Kuilima Cove, deliver a masterful blend of exclusivity and relaxation from their coveted beachfront location.

The collection of dining options at Turtle Bay allows you to indulge in the finest Hawaiian Island cuisine prepared by knowledgeable chefs in spellbinding settings. Harmonizing the influences of Hawaii with the freshest organic ingredients from the North Shore, chefs present a sumptuous menu rich in exotic tastes and artistic flare. Sample handcrafted cocktails from their Mixologists or create your own.

A luxury beach resort, Turtle Bay also features championship golf courses by Fazio and Palmer, tennis courts, horseback riding, hiking, and mountain bike trails, a surfing school, world-class dining, and shopping. Enjoy two lushly landscaped pools - the main pool and hot tubs are surrounded with ocean views, tropical flowers, and swaying palm trees. Two hot tubs are located in the main pool area, one of each end of the pool. A kiddie pool is home to a waterfall and an 80-foot waterslide that is open to and fun for all ages! Both Resort pools operate using saline which is composed of natural salt water rather than chemically-based chlorine.

At the spa Nalu you can choose from an array of face and body spa care therapies where highly trained staff will ensure a rejuvenating experience. The massage, body treatments, and skin and salon services transport you to an oasis of serenity.

Location

North Shore
Honolulu, HI, USA - Honolulu International (HNL) : 30 miles

Property Information

Year Built: 1972
Last Renovation: 2011
Accessible rooms: 5
All rooms non-smoking: 443
Floors: 6

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory $50.00 per stay Rollaway Fee, only applicable in King, Cottages or Villa room types.
Advisory A minimum self parking fee of $15 or a valet parking fee of $20per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Please be advised of the one time cleaning fee that is added to the final bill at check out. Subject to change. Contact hotel for final costs. 2-Bedroom Villa - $250 + tax 3-Bedroom Villa - $300 + tax 4-Bedroom Villa - $350 + tax
Advisory A minimum mandatory hotel-imposed fee of $46 (plus tax) per room, per day, for hotel rooms & cottages will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum mandatory hotel-imposed fee of $75 (plus tax) per Villa, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory Resort Fee Inclusions:
• Blu-ray with unlimited movie rentals
• Wi-Fi Internet access for in-room and public areas
• GoPro Camera usage available. Visit the North Shore WaterShed for details.
• Beats Pill Bluetooth speaker use. Dial Housekeeping for details.
• Unlimited local telephone calls
• In-room coffee and tea
• Nalu Kinetic Spa Fitness Center & Business Center access
• Snorkeling gear usage at Kuilima Cove
• $10 daily adventure credit redeemable at The Outpost
• One-hour tennis court usage per day
• 10-Minute Stand Up Paddle Land Demo with Hans Hedemann Surf School (weather permitting at scheduled time)
• Basket of range balls at the Fazio Short Game Area, golf clubs provided
• Live entertainment poolside, special events not included
• Pool chairs with umbrellas, available first come - first served
• Kids (10 & Under) Eat Dinner Free at North Shore Kula Grille, with paid adult entrée, excluding holidays

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 5645 reviews
  • 3.0 star tripadvisor rating
    AC in need of updating

    We were disappointed to find out at check in that guests were complaining about the AC not working. Our room was very warm, despite having the AC set as low as possible. I think the AC system is very outdated or cannot handle the demand. We were told by front desk that maintenance said the AC was working. I would really beg to differ. The other resort we stayed at on Maui was remarkably cooler. On a positive note, the pool experience was great. The food was good and the service was great. Make sure to check your itemized bill at checkout. We were charged for food/drink on a day we were off property sightseeing. I will say that the front desk staff did remove the charge when we told them we were not even there at that time.

    Jul 18, 2019
  • 5.0 star tripadvisor rating
    Outstanding resort

    Though somewhat expensive, the resort offers so many activities with a large variety of outside areas and 2 bays. Restaurants are excellent. Though we are retired, from our experience this is a great family resort who caters well to children. Staff are outstanding, helpful, friendly, and seem to go out of their way. Only drawback I saw for families is there are not tubs, only walk in showers.

    Jul 17, 2019
  • 5.0 star tripadvisor rating
    Best Hotel In The World!

    I can’t say enough about this magical place! I absolutely love staying here and the ocean front rooms are some of the best views on this planet. The amenities, hotel grounds, pool and jacuzzis will have you feeling aloha. I have stayed here twice so far this year for two weeks in total and I am in bliss every time. I love Imelda in housekeeping for fixing up my room every day and assuring that I have everything for a cozy stay. Thank you Imelda!🌺 Definitely go for a trail ride on horseback and try to request Jenna as your guide because she will make your ride super great and choose the best horse for you. Turtle Bay is super special! Go Go Go! 🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈

    Jul 17, 2019
  • 5.0 star tripadvisor rating
    Great North Shore Hotel

    Turtle Bay Resort is the only resort hotel on the north shore of Oahu. It is a great place to stay if you want to get out of the hustle and bustle of Waikiki. There are a variety of activities available to keep you busy during your vacation. Or you can just relax at their pool or ocean lagoon and do a little sun bathing and snorkeling. It's a great place to stay and enjoy the north shore of Oahu.

    Jul 17, 2019
  • 1.0 star tripadvisor rating
    Never Again!!

    Let me start by saying that I have been coming to TB since 1998 when Hilton managed the property. I have stayed mostly as a business guest but this time it was for my wife's and ours second honeymoon. Over the years I have seen TB go though many transitions, upgrades and owners but have always returned. This last stay (for 10 nights) was my last. On the last day of our visit last week, when I checked out, I learned that TB had miscalculated the taxes and fees, from when I had originally booked the stay back in March, to a tune of $807. When I asked for more detail TB blamed it on a 'computer glitch'. That's all that they would tell me. I asked if my stay was the only one affected by the 'glitch', I got no response. When I complained to the hotel manager all I received was 'I am sorry'. No room comp, no coupon for a future stay..............nothing. I mentioned how many times I had stayed at TB and received no appreciative gestures back.I felt as though he had little compassion and was only interested in getting rid of me and moving to the next person in line, another repeat guest complaining about over-charges at the TB spa. Goodbye TB.

    Jul 16, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519