Hotel Overview

2019 Resort Added Values

Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts.


Just steps from the shops and nightlife in Cancun, the adults-only (18+) Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.


All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more. 


Hailed for excellent dining, there is a selection of five à la carteor grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the  à la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2004
Accessible rooms: 3
Floors: 8
Total rooms: 372

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Minimum Age Condition: At least one person 21 years or older is required in every room during March and April. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies: Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 2213 reviews
  • 5.0 star tripadvisor rating
    Great Hotel

    From check in with champagne, to the room, the pool, beach, restaurants, bars, and night time shows, this place is the greatest. The pictures on the site do not do the hotel justice. This was our first time going to an all adult resort as we normally travel with our children and grand children. But after staying at the Riu Palace, they will be needing to go on their own vacation, as I don't want to go any other hotel!

    Jul 18, 2019
  • 5.0 star tripadvisor rating
    Lovely hotel

    My husband and i totally fell in love with this hotel. Service was excellent ,food was amazing and it was exceptionally clean. All rhe staff were happy to help and very friendly. Lots of fun by the pool and the entertainment staff were great fun.

    Jul 17, 2019
  • 5.0 star tripadvisor rating
    Amazing resort!

    The resort had all the facilities we were looking for. Staff was friendly and provided great service! Shout out to Cesar at the Nuit bar and main pool area and Nick at the buffet restaurant for their service! The only bad experience was that the bathroom exhaust fan wasn’t working, so we had a mouldy smell in the room

    Jul 16, 2019
  • 5.0 star tripadvisor rating
    Amazing resort!

    The Riu las americas was perfect for adult couples.thecresort is adult only and was breathtaking. Every bit of this resort was clean, beautiful and perfect. Food selection is excellent. 5 restaurants on premises. We absolutely loved the buffet and the black and white steakhouse. The staff are fabulous. Everyday the large pool had music and games, every evening there was live music and a spectacular show in the theater which is open air and perfect. The oceanfront is large and has beautiful views of coral , sunrises and sunsets. We will definitely be coming back. Our ocean view room with balcony was incredible. All in all the best resort we have stayed at. I would like to recognize the following staff for making our trip extra great. Eduardo with the entertainment crew made us feel so welcome and involved, he always stopped to chat with us and get us involved in activities, truly a great young man. The wait staff in buffet Lino and Jesus were amazing and made us feel very special. Adrian our nightly theater bar waiter was wonderful, our drinks were never empty. Felix at check in desk made us feel welcomed and even made sure we had the most perfect room as it was a 50 th bday trip..perfect perfect, perfect! Thank you the Paulins

    Jul 14, 2019
  • 4.0 star tripadvisor rating
    Joyous!

    After a last minute reroute, we chose Las Americas due to its outstanding reviews. I couldn’t have been more happy with our decision! From the second we landed until the second we left, I felt welcomed and appreciated. I would highly recommend spending the money on a private transport from the airport to your Destination. The arrival at Las Americas was breathtaking - crystal clear glass doors the looked out to the infinity pool and then out to the ocean. A view that literally made me melt with excitement. Joshua at check in was extremely accommodating and most delightful the entire week. Our view in room 655 was ocean and street side. Watching the sun rise every morning was beautiful and people watching at night was entertaining. Our rooms were standard and clean everyday. On day 5, I experienced bites of some type, so I requested that our bedding be changed immediately and fresh blankets be brought up. Our mini fridge was stocked daily and Adela did a wonderful job of cleaning our room and keeping our towels fresh. The buffet was outstanding with something to satisfy every palate. We chose the steakhouse and Italian restaurants during our stay. The buffet at the Italian restaurant was outstanding. The steaks were ok, but I’m from the upper Midwest and you can’t beat our steaks. The snack bar offered a delicious line up as well. The on site coffee and dessert bar is a huge plus! The on site bars were fun as well. I highly recommend spending the money for a private dinner in the poolside cabana - it was for sure the highlight of our trip! The pools are never overpopulated and always give a satisfying dip. Eduardo and Adrian at the poolside bars are continuous delights! We did not have the opportunity to indulge at the spa or attend the evening shows. The in house gift shop offered huge services when my boyfriend fell ill. Las Americas also did a wonderful job of helping us navigate our off resort shopping excursion. All in all, a wonderful trip. I highly recommend LA for your all inclusive, adults only Cancún vacation!

    Jul 14, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519