Hotel Overview

2020 Resort Added Values

Honeymoon: Late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 spa credit per adult (restrictions apply).

Just steps from the shops and nightlife in Cancun, the adults-only (18+) Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.


All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more. 


Hailed for excellent dining, there is a selection of five à la carteor grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the  à la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2004
Accessible rooms: 3
Floors: 8
Total rooms: 372

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Minimum Age Condition: At least one person 21 years or older is required in every room during March and April. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 2538 reviews
  • 5.0 star tripadvisor rating
    Alsome property

    We spent our 25th anniversary there. I am a travel agent and highly recommend this place to anyone. The property was safe, clean, really good food, and lots of fun. RIU did this one right. Additionally, the property is well located in the hotel zone and right next to the RIU Cancun should you fancy visiting that location.

    Jan 20, 2020
  • 5.0 star tripadvisor rating
    Amazing hotel

    We booked our first ever adults only hotel and were not disappointed. No kids zooming around on micro scooters, or dreadful kiddie disco to endure. We stayed at a 5 star in Turkey for my 50th in May, and it was horrendous. Kids zooming around the restaurants.(It was enough to make us search for a child free hotel this time!) From the moment we stepped through the doors we were treated amazingly. Paulio on reception was so friendly and helpful. He gave us a superb room overlooking the beach. The food was the BEST we have ever had at an all inclusive resort. And we have stayed all over the place. Our room was spacious, spotlessly clean and comfortable. The waiting staff in all sections of the hotel are superb. I literally cannot praise this hotel highly enough. We loved being able to dine in the Al a carte restaurants each night. And the buzzer to let you know when your table was available. This hotel thinks of everything. The beach is spotlessly clean and the snorkelling was really good. We will most definitely be returning.

    Jan 18, 2020
  • 5.0 star tripadvisor rating
    Excellent resort!

    Just stayed a week at this resort (our 3rd stay there), and it did not disappoint. They have 3 Infiniti pools with gorgeous views of the beach. We sat at the activity pool everyday, which had good music, pool volley ball, water aerobics and games - a great overall vibe. Be sure to get seats early in the morning, as they fill up fast. Beach is stunning and one of the prettiest we have ever been to. It was very windy, but it was welcoming, and locals said it was common for January. Weather was perfect! Pool was a tad bit cool, but also common for January. Food is good. Buffets have a good variety and the lobster and steakhouse was excellent. We also ventured off the resort for dinner - Puerto Madero, Lorenzillo’s and Rosa Negra - all excellent and a short cab ride away. Stayed in a sea view room, which I would highly recommend. It had a see-through balcony and was definitely worth the extra money. Ours overlooked the activity pool and beach and the views were amazing. Most rooms have 2 double beds pushed together as a king, but ours had a true king sized bed (Room 413). The beach is truly one of the most beautiful beaches we have ever been to and we’ve traveled all throughout Mexico and the Caribbean. You can walk in either direction a good distance. The resort is also in walking distance to shops, restaurants, markets to by souvenirs and all of the downtown clubs. It’s nice to take a walk down there to get a change of scenery. You can also walk right next door to the Riu Cancun and can use their facilities. Only con was the free shuttle offered by Riu Palace for Riu members. It was extremely disorganized and took forever! Pay the extra money for a private shuttle or cab. We did on the way to the airport and it was only $45 with a tip - well worth it! Riu Palace is a great hotel chain and we try to stay in them if available when we travel. We will definitely be back again!

    Jan 17, 2020
  • 3.0 star tripadvisor rating
    Average for Cancun

    First off, the staff here is great. The rooms are clean. However I thought the bed was about as comfortable as a cement block. If you prefer vegetarian cuisine, your only real option is the buffet. Which was fine, but gets boring. The bigger quiet pool is always in the shade. The party pool is fun but can be a bit too much after a while. There’s no option to really eat on the beach/poolside so that was a bit of a bummer. There’s also a lot of unpleasant smells here....the 24 hour lobby bar was the worst of it, but there are musty smells in the hallways and some other unpleasant smells by the beach. If this is your first trip to Cancun then you’ll probably like this place. It’s not terrible...but if you’ve been to other places in Cancun you’ll quickly realize what the Riu is missing. But in the end, the sun is shining, you’re on the beach, the service is good....so it’s not all that bad =)

    Jan 17, 2020
  • 4.0 star tripadvisor rating
    Gorgeous and Clean!

    This my husband and I's first stay at an All Inclusive resort and in Cancun. Riu Palace Las Americas is BEAUTIFUL and extremely clean! All of the staff we met were very attentive and always smiling. This resort definitely takes pride in maintaining a great image. We went with 3 other couples. The rooms were damp, however you're right on the water in a humid climate, so, it is what is is. I never went to the party pool, but that's not our style, we have pools in Missouri, we were there to beach it! The beach was smaller, but really nice! The beach service was great, but order 2 drinks at a time, it takes the fella awhile as there is only 1 server for everyone on the beach. The reason I did not give it 5 stars..... our last night there we dined at Black and White for the second time(we loved it so much the first night!)..... the majority of us ordered filet and lobster tail. When the main course arrived 2 of our group found that fish was stuffed into an empty lobster tail(where did the empty tail even come from????) and was trying to pass off as lobster! While this "mistake" was corrected immediately it seemed a little shady to our group...... Overall, our experience was great! We got everything out of our trip that we went for....sun, sand, drinks, relaxation and entertainment!

    Jan 16, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319