Hotel Overview

2019 Resort Added Values!
Extra Value: Daily buffet breakfast for two (room category restrictions apply).
Family: Kids 17 and under Stay Free. Kids 12 and under Eat Free.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property ranks fifth in the country among Starwood Hotels for energy efficiency index and is the first hotel and second building in Hawaii to receive the national Energy Star Award.

The resort has implemented a high-efficiency A/C chiller, heat pumps and exchangers (to recover waste heat for hot water), and has window tint or special glass throughout the hotel for insulation to reduce heat absorption.

Other features include energy efficient lamps, roofing, toilets, shower heads, faucets, and other equipment, as well as eco-friendly cleaning products.

With 1,142 rooms, including 10 junior suites, Sheraton Princess Kaiulani reveals Hawaii at its most charming, offering views of the sparkling Pacific, Diamond Head, the Koolau Mountains, and Honolulu's fabled city lights. This popular Waikiki hotel serves-up the best of the city and is just steps from famed Waikiki Beach.

Experience Hawaiian culture at the Sheraton Princess Kaiulani. Learn more about this paradise as you enjoy an array of activities suited for the entire family. All guests are invited and encouraged to take part in our cultural activities. The Sheraton Princess Kaiulani's cultural programs include pineapple tasting, lei making, hula lessons, Hawaiian quilting, ukulele lessons, and more.

For casual dining, the Pikake Terrace features open-air buffets highlighting a delicious range of local favorites. Another option is the Splash Bar & Bento, which is a perfect place to unwind. Sip tropical drinks poolside and enjoy nightly entertainment under the stars with "bento-style" dining. And don't forget about Happy Hour from 3:30 pm - 5:30 pm. Poolside entertainment starts every night at 6:00 p.m. and features award-winning local artists and bands guaranteed to make you sway underneath the starlit Hawaiian sky.

The Sheraton Princess Kaiulani is situated in the heart of one of the world's most famous playgrounds. In addition to sun-drenched outdoor activities around Waikiki Beach, the hotel is surrounded by myriad entertainment options, numerous attractions, live cultural events, and world-class shopping.


Across the street from Waikiki Beach
Honolulu, HI, USA - Honolulu International (HNL) : 15 miles

Property Information

Year Built: 1955
Last Renovation: 2002
Accessible rooms: 13
Floors: 29
Total rooms: 1142


Hotel Details


Show More


Show More


Show More

Hotel Advisories

Advisory A minimum parking fee of $35 (self) + tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A mandatory hotel-imposed fee of $34.55 (incl tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel-imposed resort fee inclusions:
* WiFi Premium Access in guestrooms and public areas
* MiFi Rental - unlimited high speed internet on the Island (1 Mifi per room per stay)
* Complimentary one day rental of GoPro Camera (1 per stay per room)
* Unlimited local, toll free, long distance and international telephone calls
* Two (2) 500ml bottled waters replenished daily
* "Collections of Waikiki" savings booklet
* Children 5 and under eat free from Pikake Terrace Restaurant breakfast
 buffet; Children 6-12 eat free with a paying adult (one child per paying adult)
* Sealife Park - Buy 1 get 1 free admission
* Complimentary local newspaper
* Big Kahuna Beach Service - Waters (chilled), fruit and oshibori service on Waikiki Beach
* Discount at Moana Lani spa (located at Moana Surfrider, A Westin Resort & Spa)
* Aloha Beach Service - umbrella and two chairs discount located on beach
* Daily Cultural Activities - lei making, ukulele lessons, hula lessons, etc.
* Keiki (child) gifts at check-in
* $20 gift card at Reyn Spooner with purchase

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 4205 reviews
  • 3.0 star tripadvisor rating
    Comfortable/Good Location

    We spent 2 nights here, one of which was Halloween, before we boarded NCL/POA cruise from Honolulu port. We were located in the Tower. The room view, the cleanliness and comfort were all very good. I'd rate this hotel average, as I think most, if not all of them, are woefully overpriced. This stay was part of an airfare/hotel package our agent booked through Apple. The location of this hotel was very good - we were able to see the Halloween revelers within a short walking distance from hotel, on Kalakaua Ave. The location is also very good for walking to take in the various sights. The historic Moana Hotel, built in the 19th Century, was nearby and we had a view of this spectacular Hotel from our balcony.The outside pool area had a bar and cafe service area that was very nice. One complaint I had was that we spent a long time waiting to get on elevators at certain times. Even though I rate this as average, I don't really have negative things to say about our specific room or the hotel itself. Again, I think the tourist hotels are NOT value priced. Also, I thought a continental breakfast would have been a nice addition.

    Jan 15, 2020
  • 3.0 star tripadvisor rating
    nice location

    stayed at the Sheraton princess for new years. we had a room in the princess tower room was clean and looks like it had been just remodeled. The room was small but then again we weren't in Hawaii to spend all our time in the room, so it worked okay for us. The hotel has a pool, bar and a restaurant. we ate at the bar and had a few drinks,was pretty standard bar food. There is also a restaurant on site but only saw it open for a breakfast buffet Staff was friendly and willing to help.

    Jan 12, 2020
  • 1.0 star tripadvisor rating
    More like 2 star hotel at best!

    Read some negative reviews prior to choosing this Hotel but since this property is listed as part of Marriott Bonvoy Hotels I thought it can’t be that bad! Well at check in I presented my Marriott Bonvoy credit card. I asked the front desk how late can we check out for a later flight although my previous experience with Marriott Hotels allows 2:00 pm late checkout for elite members. She asked me if I have a SPG acct number for late checkout. I had to look for my SPG acct number from my old emails just to checkout at 1:00 pm instead of 11:00 am. Walked up in the room, as soon as we opened the door, the strong smell of paint hit us, the carpet is so filthy from the hallway to the room. I called the front desk and told her we can’t stay in this room to transfer us to another room. The front desk sent a new room key to transfer to another floor, same old bldg. The smell of new paint is not as strong but the dirty worn out carpet is staring at me. There’s just no way I can stay here for nights, Motel 6 is probably in better condition. Finally I went back to the front desk and told her I am willing to pay for an upgrade if another room in a different wing is available. This employee actually said she’ll upgrade the room at no charge, not the same employee who checked us in. The room we transferred to is on a different wing/building with a balcony too! She also called to apologize after she realized the room she transferred us to has 3 twin beds but my husband is too tired and said it’s okay we’ll just sleep on separate beds for 4 nights! I don’t see how Marriott’s rating for this hotel is category 6, not even category 3 in my opinion! Do not waste your Bonvoy points or your money, choose another Bonvoy Hotel if you don’t want to ruin your vacation.

    Jan 12, 2020
  • 3.0 star tripadvisor rating
    Location Great. Disgusting $33/n Resort fee though

    Pros: Fantastic location, walkable to many dining choices, the beach (Waikiki) and shopping, souvineers. Wifi worked good, Beach view, high floor room and comfortable sleep. Cons: outdated old hotel. Disgusting $33/night resort fee, confusing numbering of the parking system Garage (and $35/night for parking .. wow). Definitely not a category 5 hotel as per the bonvoy ratings (more like a Cat 3 hotel in any other city). Food/breakfast buffet: as Platinum elite members we enjoyed a free breakfast each of our two mornings there but as a vegan famliy (wife, son and I) we had no hot breakfast items (which typically are hot bacon, hot sausage and ommeltte station) unfortunately so if you're vegan, you may want to choose a different option than the breakfast buffet unless you'er in the mood to eat bread and fruit (only). There is no lounge or other special feature for Platinum elite guests btw. The pool looked a bit small but cozy and up front by the dining. I think it's only open daylight hours (closed at dinner time?) Anyways; I don't think we'll be back to his hotel next year when we return to Hawaii for more exploring. Thanks anyways. Final note on staff/service: excellent, friendly and professional.

    Jan 11, 2020
  • 5.0 star tripadvisor rating
    Great location

    We keep coming back here for two reasons... location and affordability. If you’re looking for brand new, luxury, posh rooms...this is not for you. They have redone areas like rooms, elevators... but it is an older hotel. Pros - right across street from Waikiki beach, chair rental with fruit/water delivery to beach, pool that’s never too busy and great staff. It’s in the middle of the “strip” so it’s great for shopping, eating beach-going. Cons - in room safe is huge but not bolted down. They say it’s being torn down for years now but I hope not.

    Jan 09, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319