General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating654 reviews
Stayed here for business, this is no more than a $85-$90 hotel on the mainland. Front desk staff was curt, not overly helpful but not terrible either. “Happy Hour” is described from 5-7p but there’s nothing happy about it. Prices are no different. I stood by the bar trying to get someone to tell me what was special about happy hour but I couldn’t get any service, drinks were terribly over priced. The only thing offered at happy hour was a pitcher of ice water. Hotel room looked like they may have renovated recently but the air conditioning didn’t work in my room. Kept blowing out humid air, no matter what I did. In room refrigerator was warm, couldn’t get it cold. There’s nothing fun or interesting around this hotel other than tons of homeless people. It’s very disenchanting.
Good stay and location
Check in was smooth and the location of this hotel is perfect. Plenty of parking and near several eating locations and Costco and other shopping centers. Can’t think of any problems or issues while staying at location
some good and some not so good things
convenient location to/from airport and right across the street from Costco which is great if you rent a car and need to fill it up before returning it which is far less costly than what the car rental agency will want from you. Pick up from the airport is on demand; call hotel (info desk can help) and watch for a mint green van on #2. There's zero cover from the sun (or rain if that happens). A/C in room was poor and thankfully could leave the window ajar which was perfect. Room is generally very average. Price pretty high. Hotel was being renovated. They tried to minimize the noise and dirt. Carpet in room and hall unattractive and should be changed. Parking is $12.50/day. Pick room away from street. Facing pool is better and more quiet. The bed was creaky and not very comfortable. Don't expect much at the bistro which is also quite expensive. What's very nice is that they offer free rides on demand to restaurants and shops within 2 miles and will pick you up when calling them. They will also take you to the car rental agency on request.
Great Airport Hotel
Comfortable, large & very clean room. They have a free shuttle from the airport & will take you within 2 miles of the hotel. The grounds & swimming pool are beautiful, & relaxing for being in the middle of Kahului. The staff is excellent from checkin where we were recognized as Bonvoy Titanium members, to the Bistro employees & the van driver. We had breakfast in the Bistro which was good & very large quantity. Costco is directly across the street. If we need to stay by the airport again this is were we will come, a good start or finish to a vacation.
very good location - close to the airport, Costco, shopping centers and restaurants
We stay here often as we live on the other side of the island and it is convenient to spend the night and do all of our chores and then relax and drive back to the west side the next day. The Hotel also has a great restaurant and pool.