Hotel Overview

2019 Resort Added Values!
Family: Kids 17 & under Stay Free.

With almost five miles of beachfront, Turtle Bay is the perfect place to take in the azure beauty of Kawela Bay, Bay View Beach Lawn, and, of course, Turtle Bay. Only 55 minutes from the energetic pulse of Honolulu and Waikiki city, the oceanfront setting immerses guests in the natural tranquility of Oahu's Fabled North Shore lifestyle.

Turtle Bay is unrivaled on Oahu when it comes to accommodations. Guests stay at the rarest of locations - a beautiful peninsula surrounded by the ocean. Because this is the northern-most point of Oahu, both sunrise and sunset are visible. All 375 guest rooms and 25 suites in the wings of the main hotel feature unobstructed ocean views and private lanais to let the outdoors in. The classic 42 beach cottages provide a spacious escape, with vaulted ceilings, deep soaking tubs, and a dedicated Cottage Concierge. The incomparable villas, overlooking Kuilima Cove, deliver a masterful blend of exclusivity and relaxation from their coveted beachfront location.

The collection of dining options at Turtle Bay allows you to indulge in the finest Hawaiian Island cuisine prepared by knowledgeable chefs in spellbinding settings. Harmonizing the influences of Hawaii with the freshest organic ingredients from the North Shore, chefs present a sumptuous menu rich in exotic tastes and artistic flare. Sample handcrafted cocktails from their Mixologists or create your own.

A luxury beach resort, Turtle Bay also features championship golf courses by Fazio and Palmer, tennis courts, horseback riding, hiking, and mountain bike trails, a surfing school, world-class dining, and shopping. Enjoy two lushly landscaped pools - the main pool and hot tubs are surrounded with ocean views, tropical flowers, and swaying palm trees. Two hot tubs are located in the main pool area, one of each end of the pool. A kiddie pool is home to a waterfall and an 80-foot waterslide that is open to and fun for all ages! Both Resort pools operate using saline which is composed of natural salt water rather than chemically-based chlorine.

At the spa Nalu you can choose from an array of face and body spa care therapies where highly trained staff will ensure a rejuvenating experience. The massage, body treatments, and skin and salon services transport you to an oasis of serenity.


North Shore
Honolulu, HI, USA - Honolulu International (HNL) : 30 miles

Property Information

Year Built: 1972
Last Renovation: 2011
Accessible rooms: 5
All rooms non-smoking: 443
Floors: 6


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory $50.00 per stay Rollaway Fee, only applicable in King, Cottages or Villa room types.
Advisory A minimum self parking fee of $15 or a valet parking fee of $20per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Please be advised of the one time cleaning fee that is added to the final bill at check out. Subject to change. Contact hotel for final costs. 2-Bedroom Villa - $250 + tax 3-Bedroom Villa - $300 + tax 4-Bedroom Villa - $350 + tax
Advisory A minimum mandatory hotel-imposed fee of $46 (plus tax) per room, per day, for hotel rooms & cottages will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum mandatory hotel-imposed fee of $75 (plus tax) per Villa, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory Please be advised of the one time cleaning fee that is added to the final bill at check out. Subject to change. Contact hotel for final costs. 3-Bedroom Villa - $300 + tax

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory Resort Fee Inclusions:
• Blu-ray with unlimited movie rentals
• Wi-Fi Internet access for in-room and public areas
• GoPro Camera usage available. Visit the North Shore WaterShed for details.
• Beats Pill Bluetooth speaker use. Dial Housekeeping for details.
• Unlimited local telephone calls
• In-room coffee and tea
• Nalu Kinetic Spa Fitness Center & Business Center access
• Snorkeling gear usage at Kuilima Cove
• Daily adventure credit redeemable at The Outpost
• One-hour tennis court usage per day
• 10-Minute Stand Up Paddle Land Demo with Hans Hedemann Surf School (weather permitting at scheduled time)
• Basket of range balls at the Fazio Short Game Area, golf clubs provided
• Live entertainment poolside, special events not included
• Pool chairs with umbrellas, available first come - first served
• Kids (10 & Under) Eat Dinner Free at North Shore Kula Grille, with paid adult entrée, excluding holidays

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 5831 reviews
  • 4.0 star tripadvisor rating
    2nd Stay, Not as Thrilled as the First

    We just returned from staying 4 nights at Turtle Bay, it was our second time and I couldn’t wait to get back there. I wrote a review after our first time there raving about just about everything. Some things were as lovely, some weren’t. We were quite disappointed at check-in, unfortunately it was because of the service of the person who checked us in. I learned from my first stay that I wanted to be very specific about my room location - for example, if you stay in the East or West wing, you have the ocean view, but if you are on a lower floor you will have a roof blocking that view. Turtle Bay is clear that they can’t guarantee anything on your request, but will do their best. Fair enough - completely understandable. When we were checking in I asked where we were and was told the South wing overlooking the pool. I asked if that overlooked the water, thinking we’d be able to see the surfers and that may be okay, but was told no, just the pool. For starters, I did pay for ocean view, so why I would be even offered that is beyond me. When I mentioned I made a specific request she said “yeah, you requested the East or west wing.” I also requested a large balcony and as high as a floor as possible, which I reminded her as well. Now, to be 100% fair, they did move me and met my requests, but she seemed rather annoyed by the whole thing, like it was a bother that I asked. She also knew this was my second time staying there - didn’t seem to care, simply said, “you know your way around the property?” I thanked her several times, I even said “you’re the best” when she moved me, but in thinking back on it I’m rather annoyed by the attitude. If they had the room I requested available, why wasn’t I put there in the first place? It was the first time, and only, I haven’t been impressed by an employee there, but I am not happy about the experience. I also noticed Turtle Bay is starting to look a little dated - frayed carpets, marked furniture, missing tiles in the pool etc. However, nothing so bad that it impacted my stay in a negative way. Still love the food at Roy’s (do delicious and amazing service) and the pool bar, although I wish the pool bar would serve a little later. They close the children’s pools earlier then the large pool, so that gets a little hectic and loud, even later in the evening. I know swimming is a favorite of the little kiddos vacationing, so never could begrudge them that. My only recommendation would be to keep the kids pools open longer. In my first review of Turtle Bay (from 2017) the only thing I noted I wish was better was the parking. That has gotten worse. Finding self-parking is next to impossible - literally impossible on a couple of occasions. Self-parking also used to be included in the resort fee, which it is not. I will say their rates for valet are less then other resorts I stayed at and those that work in the valet are lovely. So, overall, still like Turtle Bay, but it does seem to be getting pricey for the value. Hope they upgrade soon.

    Oct 13, 2019
  • 5.0 star tripadvisor rating
    We love Turtle Bay!

    Perfect for a family getaway. The North Shore of Oahu is beautiful and very relaxing. Turtle Bay has much to offer. We love the pool and also the beach access. Turtle Bay is paradise with the best weather on the planet!

    Oct 12, 2019
  • 3.0 star tripadvisor rating
    Lovely spot, nice stay, but question value-for-money

    Turtle Bay is a quality resort. We stayed here for 7 nights in a lovely 3 Bedroom Ocean View Villa with a group of 5 including 2 young children. The Villa was definitely worth it. Spacious, high quality, full kitchen and gives you access to a small private pool and no additional charges to use the chairs in that pool. Whilst we enjoyed the stay we question the value for money. In comparison to other resorts of this size, it felt small - there is only one other main pool area and one nice beach area to use and limited activities around the resort (vs. other resorts I have been to). The key issue for us was the amount of additional charges - resort fees ($75US per day), Villa Cleaning Fee (USD300), cost to hire beach chairs and some poolside chairs. If fees like everything has an extra charge and it really adds up vs. resorts in other parts of the world that are largely all inclusive. To be fair you can get DVDs and snorkel's for free! Recommend getting out of the resort. The bus comes into the resort and is only $2.50 per adult. Lots of nice beaches, walks, restaurants, food vans on the north shore. All in all. Nice place, but reckon there is a lot more better value resorts in other parts of the world – that offer more facilities and do it within the up-front price.

    Oct 11, 2019
  • 5.0 star tripadvisor rating
    Paradise found!

    The views from our room at Turtle Bay, the beautiful beaches and the helpful Turtle Bay personnel ensured that our vacation would be a memorable experience! The location of the resort is on the fabled North shore of Oahu and the ocean breezes reduce the humidity to ensure more comfortable weather than we experienced on the south shore of the island. Turtle Bay is truly Paradise found and we can’t wait to come back again for our vacation next year! Thank you for the experience of a lifetime!

    Oct 10, 2019
  • 5.0 star tripadvisor rating
    Another magnificent stay

    We were fortunate to spend another week at TURTLE BAY RESORT on the North Shore. What a beautiful resort! The staff are friendly and helpful, the resort itself is immaculately clean and there are staff everywhere ready to make your stay amazing. We had two interconnecting vista view rooms which included a light but satisfying breakfast each morning. The staff at TBR make this place amazing and management have done a wonderful job training and supporting them to deliver a great customer experience. The pool area is ALWAYS immaculately clean and inviting which makes it a pleasure to swim in. We thoroughly enjoyed every minute of our 7 day visit and we look forward to returning again soon.

    Oct 09, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519