These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Resort Details
- BarefootGrillSavor casual grilled favorites poolside, with elevated takes on classic comfort foods—perfectly crafted for relaxed moments under the sun.
- Blue WaterOur steakhouse celebrates the finest hand-selected meat and dry-aged cuts*, each carefully prepared to unlock unparalleled depth and flavor. From tender filets to richly marbled ribeye’s*, every bite is a testament to precision and passion. Immerse yourself in an atmosphere of refined elegance, where impeccable service anticipates your every need. Our sommelier curates an extraordinary wine list, expertly guiding you to the perfect pairing that elevates your meal to new heights. The bar offers an inspired selection of cocktails and spirits, meticulously crafted to complement the robust flavors of our menu. Whether you dine in our intimate dining room or on the sophisticated terrace you will enjoy the panoramic view of the sunset, this is the definitive destination for steak lovers seeking an extraordinary experience and every meal becomes a lasting memory.
- BordeauxOur French restaurant invites you to an intimate and sophisticated setting, boasting breathtaking ocean views and a dedication to timeless culinary artistry. Discover a carefully curated Wine cellar* featuring an exceptional selection of French, Mexican, American and other international labels, thoughtfully chosen to perfectly complement your dining experience.
- Coco CafePremium coffee, ice cream parlor and snacks and late nite bites in a casual and relaxed atmosphere
- El PatioImmerse yourself in the vibrant soul of Mexico, where tradition and luxury unite in a carefully curated dining experience. Our contemporary Mexican cuisine honors the bold, earthy flavors of the Yucatán peninsula, crafted with reverence for time-honored recipes and authentic ingredients. Set against stunning ocean vistas, the restaurant offers an elegant atmosphere where every detail reflects Mexican heritage with modern sophistication.
- HimitsuTeppanyaki – Exclusive Dining ExperienceEnjoy an elevated culinary experience during our premium dining hours.Includes a specially curated menu featuring:· Shrimp, chicken, and beef· Half lobster tail· Welcome sake cocktail· Your choice of Inurrieta Mimao or Rioja Cosecha red wine· Choice of Saketini or Espresso Martini served with dessertComplimentary Standard Experience.**Guests may also upgrade to the exclusive dining experience described above if preferred.
- Market CafeSavor breathtaking views of the lagoon from our elegant open-air terrace or the stylish indoor dining room at our buffet restaurant.
- Olio RestaurantEnter a world where rustic Mediterranean charm meets refined Italian tradition.
- Olio TerraceA la carte restaurant offering a relaxed yet refined atmosphere where guests can savor fresh, flavorful dishes inspired by the sun-drenched coasts of the Mediterranean, it is the perfect spot to enjoy light lunches, vibrant salads, grilled seafood, and flatbreads.
- Olio Terrace & RestaurantExclusively for Preferred Club GuestsBegin your day with a curated à la carte breakfast experience, reserved exclusively for our Preferred Club guests. Set in an intimate, relaxed atmosphere, this exclusive venue invites you to savor a morning of indulgence, where each dish is crafted with care and precision using the freshest local ingredients. Wake up to the aroma of freshly brewed gourmet coffee and delight in a menu of elevated breakfast classics—fluffy omelets made to order, buttery pastries, seasonal fruits, and artisanal specialties designed.
- Various BarsRendezvousOur lobby bar is called Rendezvous which offers a warm, sophisticated atmosphere with a stunning view of the ocean. Step out onto the open-air terrace and enjoy a front-row seat to the soft, cooling Caribbean breeze, cocktail in hand. Savor signature creations by our expert mixologist, who brings artistry and innovation to every drink making it the perfect place to relax and indulge.
Sky BarExclusively for Preferred Club GuestsPerched above it all, this stylish rooftop bar offers sweeping views of the Nichupté Lagoon—most breathtaking at sunset. With its chic, contemporary design and relaxed yet sophisticated ambiance, it is the perfect setting to unwind in style.Guests can enjoy handcrafted cocktails, premium spirits, fine wines, and a selection of casual gourmet bites while lounging beside a private infinity pool, reserved exclusively for Preferred Club guests. Surrounded by panoramic scenery and elevated serenity, it offers a unique way to soak in the moment—literally and figuratively.Whether you are taking in the golden hour from the pool’s edge or enjoying a quiet toast under the stars, this rooftop escape is one of the resort’s most unforgettable hidden gems.
Preferred Club Lounge & BarExclusively for Preferred Club GuestsLocated just off the main lobby, the Preferred Club Lounge offers an atmosphere of quiet sophistication and exclusivity, reserved for guests of our Preferred Club suites. Throughout the day, guests are invited to enjoy a thoughtfully presented selection of culinary offerings, including a continental breakfast each morning and a rotating menu of gourmet hot and cold hors d’oeuvres. The lounge also features a dedicated premium bar, where a handpicked collection of fine spirits and wines awaits. With panoramic ocean views and the comfort of an air-conditioned setting, this serene space is designed for those who appreciate attentive service, elevated tastes, and a more private, personalized experience.
Desires BarDuring the day, enjoy the ultimate sports bar experience with multiple screens broadcasting major sporting events, a lively atmosphere, and a pool table for friendly competition. As the sun sets, the vibe shifts, the lights dim, the music turns up, and the space transforms into a vibrant nighttime club, where guests can dance the night away and enjoy signature drinks.Dress code: Casual Elegance
Sugar ReefEnjoy a cocktail by the pool at our Preferred Club pool barDress code: Casual
ManateesEnjoy tropical drinks and beer at our Pool barDress code: Beach casual
SIP, SAVOR & SEE DINING EXPERIENCEAs part of the privileges of Unlimited-Luxury®, we’re offering guests of Secrets Mirabel Cancun Resort & Spa Cancun the chance to Sip, Savor & See participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- Currency exchange†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Parking†
- Restaurant†
- Wi-Fi
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site
- General †
- Golf †
- Pool
- Spa †
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
83 reviews
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Feb 04, 2026Aweful
We are at Secrets Mirabel and so far it has been a diaster. We are UVC members and WOH members, we travel a lot. We have never had an experience like this. We arrived at 3 pm today our room wasn't ready so we went to the pool. It was filthy, food under chairs, dirty towels everywhere. We go back to the club at 5:30 to find our room still not ready. They gave us room keys but took us to a different room. Saying to wait until they fix our room. When I walked down to the room there are 6 guys working on the door. The gentleman was rude to me because I didn't want to get ready in the "holding room". They refuse to give us a room that we can stay in. We have tried to speak to a manger no one will help us. Do NOT come here.
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Feb 04, 2026Great week!
Just returned from a 6 night stay at Secrets Mirabel. The resort and beach were beautiful! Our room was very clean and the beds were comfortable. All of the staff were very attentive. We had a great butler - Fonzi. He took care of all of our dinner reservations and checked in with us daily with a list of events as well as to check on any needs we may have. He even decorated the room for my friends birthday. We tried all of the restaurants and liked them all. We went to Olio for pizza one night and Yesenia (who was making the pizzas) was awesome. We sat at the bar and she interacted with us as well as the salad chef. It was such a yummy and enjoyable meal! Overall a very nice resort and we would return again!
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Feb 02, 2026Excellent Stay with a Few Opportunities for Improvement
We just returned from a 5-night stay at Secrets Mirabel with two other couples and had a wonderful experience overall. The food, drinks, entertainment, rooms, and views were the highlights and truly exceeded our expectations. Dining was outstanding, especially breakfast at Olio—the Olio Benedict was unforgettable, and the service and mimosas were excellent. The Market Café breakfast buffet was also great with plenty of variety and a lovely patio. Lunch options felt a bit limited, though the Market Café’s make-your-own pasta station was a standout. Snacks in the Preferred Lounge were always available and appreciated. Dinner was exceptional—we tried Himitsu, Olio, Blue Water, and Bordeaux, and every meal was delicious. Room service was also solid (BLT, tacos, and pasta were favorites), though delivery times were about an hour. Preferred benefits were excellent, especially the Sky Lounge, which was our favorite spot on the property—beautiful views, great service, and amazing sunsets. Entertainment was lively every night, with a great mix of live bands, DJs, karaoke, and fun evenings at Desires. As a bonus, the bar even put on Buffalo Sabres games, which we loved. The resort itself is stunning and modern, with gorgeous Gulf views and spacious balconies in the Preferred Tower. It does run cold indoors, so bring a light sweater. There are also many stairs, which add character but may be challenging for guests with mobility concerns. Constructive feedback: The pools were extremely cold, to the point that few guests were using them. Heating at least the Preferred Pool would greatly improve the experience. Preferred Pool access did not appear to be monitored, despite being at capacity while the resort was only about 65% full. The Preferred Pool area could benefit from added music to create more atmosphere. Birds around and in the pools were an issue, made worse by guests feeding them—this should be more actively addressed. Overall, we had an amazing stay and hope to return. With warmer pools and a few operational tweaks, this resort would be truly exceptional.
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Feb 01, 2026
Great place !
I travelled to this hotel, in January 2026. My wife and I loved the place. There's a lot of food choices, good restaurants, the service is amazing. The location is great, close to the airport. It was super clean, everywhere we went, rooms, restaurants, communal spaces. I need to do a HUGE shout out to Sylvia. One of the most amazing, kind and fun person at the hotel. Her service and attention to detail is unmatched. Amazing personality, helps when it matters and is smiling at all times. She truly made our stay better. Thank to her and the team.
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Feb 01, 2026
Repeated Cases of Food Poisoning: Hotel Should Shut Down until Food Hygiene Under Control
I am another person who got food poisoning at Secrets Mirabel. I blame it on cold previously cooked food served to me at the Olio Restaurant. About 2 hours after eating there I had projectile vomiting, abdominal pain, and bloating. I was up all night, extremely uncomfortable, to say the least. By chance we spoke to another guest the next morning who just had a similar illness. There are repeated complaints about gastrointestinal illnesses at the Secrets Mirabel on this and other review sites. We chose Secrets Mirabel because it is a high end, luxury resort. We expected that our health would not be at risk there. However, it is obvious that Secrets Mirabel, does not manage food hygiene adequately. There is a risk of even more severe illness. Secrets Mirabel markets itself to an older clientele, more prone to severe illness and even death from food borne toxins. As a physician, it is my opinion that Secrets Mirabel should be shut down until adequate steps are taken to ensure that food borne illness does not place its guests at risk to their heath. This would be required here in Canada. Needless to say, persons like me should be provided compensation for the loss to our health that we suffered at the hotel's hands. None was offered to me when I discussed this matter at checkout.
- AdvisoryThis hotel does not accept Spring Breakers/Student Groups.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryIndividual Student/Youth Travelers will be required to pay a one-time resort fee of $30.00 (USD) per person payable directly to the hotel upon check-in. This fee is mandatory, per person, non-refundable, and is valid on a year-round basis. It is a charge paid by Student/Youth Travelers, which are defined as any guests 24 years of age and younger who are traveling without a legal parent/guardian. Please note the fee is subject to change at any time without prior notification.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed: Secrets Mirabel Cancun warmly welcomes small dogs (up to 22 lbs. or 10 kg) in designated accommodations and throughout the resort. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be $75 USD for 2026 payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.