Resort Details
- The BalconyEnjoy breathtaking mountain views and meet a vibrant atmosphere. Nestled in the heart of Queenstown, our balcony is the perfect place to unwind fireside after a day of adventure or to simply soak in the stunning scenery while sipping on your favorite cock
- threeSixty Restaurant and BarthreeSixty Restaurant and Bar serves tasty New Zealand cuisine created with local ingredients. Enjoy your meal with the stunning lake views from our in house restaurant. Breakfast is available daily from 6:30am to 10:30am. Dinner is available daily from
- Accessible facilities
- Airline desk
- ATM/Cash machine,Offsite
- Bell staff/porter
- Car rental desk,Offsite
- Casino,Offsite
- Cocktail lounge
- Concierge desk
- Currency exchange
- Dry cleaning
- Accessible parking
Service dogs allowed - Airline desk
- ATM/Cash machine, Offsite
- Bell staff/porter
- Car rental desk, Offsite
- Casino, Offsite
- Cocktail lounge
- Concierge desk
- Currency exchange
- Dry cleaning
- Evening reception
- Florist, Offsite
- Golf, Offsite
- High speed internet access for laptop in public areas
- Housekeeping - daily
- Housekeeping - weekly
- Interior corridors
- Late check-out available
- Limousine service
- Lounges/bars
- Meeting rooms†
- Onsite laundry
- On-Site parking†
- Parking†
- Restaurant
- Room service
- Safe deposit box
- Shops and commercial services, Offsite
- Storage space
- Sundry/Convenience store, Offsite
- Tennis court, Offsite
- Tour/sightseeing desk
- Valet parking†
- Valet same day dry cleaning
- Wireless internet connection in public areas
- Business Center
- Copier
- High Speed Internet Connection
- On-Site Business Center
- Printer
- Wireless Connectivity
† Fees may apply
- Children's program †Please contact our concierge team for further information
- Fitness center on-site
- Attraction
- Attraction
- Milford Sound
- Shotover JetAt speeds of up to 90kmph, Jet Boating is a thrilling way to explore the Kawarau, Shotover and Dart Rivers. With six jet boat operators in town, our helpful Concierge team can suggest the best option for you.
- Coronet Ski FieldIf you are a fan of Skiing - Coronet is a legendary Queenstown field
- Remarkables Ski FieldIf you are a fan of Skiing then please contact our Concierge team for more information
- Treble Cone Ski FieldIf you love Skiing then please contact our Concierge team for more information
- Kawarau Bungy BridgeIf you're going to launch yourself off an inanimate object with an elastic band tied around your ankles then you have to do it here; at the home of Bungy! The historic Kawarau Bridge Bungy is the world's first commercial bungy jump, the brainchild of AJ H
- Kelvin Heights CoursePlease contact our Concierge Team
- Queenstown AirportQueenstown International Airport. For more information including live flight arrival and departure times visit www.queenstownairport.co.nz
- ArrowtownStep back in time. Located a scenic 20 minutes drive from town, Arrowtown is a charming gold rush village surrounded by the Arrow River. Visitors enjoyfashions, gifts and jewelry or sample the local cuisine in one of Arrowtown's many boutique restaurants.
- Gondola and LugeTake a Gondola ride up to Queenstown's famous Skyline Gondola and experience the breathtaking 220-degree panorama views of Coronet Peak, the Remarkables Mountain Range and Lake Wakatipu. If you need an adrenaline rush, take the chairlift higher for an 800
- The TSS EarnslawTake a leisurely cruise aboard the TSS Earnslaw, an elegant steamship from the early 1900's and experience the spectacular alpine scenery from a new angle. Suitable for all ages, guests can visit the engine room, the mini museum or sit back and relax with
- GlenorchyTake one of the most scenic drives in New Zealand to Glenorchy, a stunning settlement nested in spectacular mountain scenery. Glenorchy has been used for set locations on blockbusters such as The Lord of the Rings Trilogy, X-Men Origins: Wolverine and The
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1944 reviews
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Jan 21, 2026If you are visiting Queenstown, Le Petit Chef experience in Crowne Plaza hotel is a must!
Le Petit Chef, amazing experience, great service and the best food! Would definitely recommend, if you have never experienced anything like this.
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Jan 18, 2026Don't stay at the Crowne Plaza
The location is great, but that's it. When it rained (which it rains a lot in Queenstown), our room smelled like mold because water entered our room from the balcony that did not drain properly. We could not use our balcony because of all the water too. We could see the headboard was previously warped due to mold and rain damage that has occurred for many years. The rooms are extremely outdated. On top of that, because of the rain, our bathroom smelled awful due to their sewage line issues. Both incidents we noticed after coming back to our room over five hours later. It took them over 30 minutes for someone to come to our room, while we breathed in the toxic fumes. We also had to call and ask twice before someone came to our room. We were offered a different room at 11pm and we left the next morning. When we pointed out the issues, the staff did not care to look at or smell the issues in our room. That is poor service and would not recommend someone staying here. Only if you want to get ripped off for such a high price that they justify for the location and have poor staff service would someone stay here. They did not care about our health and safety.
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Jan 10, 2026
Nice comfortable hotel with a great location
Great hotel in excellent location. Close to center square and the steamboat Wharf. Staff was nice even during a very busy time. Parking was also very easy. Room accomodated our family of 4 easily. Try for harbor views on higher floors
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Jan 03, 2026
Staff make this place epic
Stayed here for New Year’s Eve and got upgraded to a lake view top floor room. Yes the room is a little dated and the ai don a little slow, but the staff make this place AMAZING. Little gifts throughout the stay, barista coffee at breakfast too.
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Jan 02, 2026Overall good experience but couple of put offs
Stayed here for four nights over the new years. Great location of the hotel right in front of the lake. Staff was largely cordial and helpful. The rooms were good but came across a bit old though Two major put offs were - for four days they served same breakfast. At this room night price, they should change the menu at least once. Limited options for vegetarians. And there is expectation for guests to carry their own luggage up until inside the reception - very odd for this kind of hotel
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 19
- Pet Policy : Guide Dogs only allowed within the hotel.
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