Hotel Promotions
Resort Credits up to $600 per booking.
Guests will receive up to $600 in resort credits per booking. Resort credit details provided at check-in. Non-transferable, no cash value.

Info will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 13 Nov 2025 to 07 Dec 2025
Travel Dates: 13 Nov 2025 to 21 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 55%.
Discount is already reflected in the vacation price. 
Applicable Dates:
Booking Dates: 13 Nov 2025 to 07 Dec 2025
Travel Dates: 13 Nov 2025 to 31 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy special limited time offer.
The discount is already reflected in the vacation price.

Applicable Dates:
Booking Dates: 22 Jan 2021 onwards
Travel Dates: 22 Jan 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon welcome gift to enhance your stay.
Guests celebrating their honeymoon with us will receive:

• Free room upgrade (subject to availability)
• Fruit basket with bottle of champagne
• 15% discount on massages


To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in.
Applicable Dates:
Booking Dates: 26 Jun 2019 to 31 Dec 2050
Travel Dates: 24 Dec 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy exchange privileges.
Guests staying at Grand Palladium White Sands Resort and Spa have full access to the neighboring Palladium resort facilities:


*Grand Palladium Colonial Resort & Spa
*Grand Palladium Kantenah Resort & Spa


Applicable Dates:
Booking Dates: 26 Jun 2019 to 31 Dec 2050
Travel Dates: 24 Dec 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy all inclusive amenities.
The all-inclusive program includes the following amenities:

• All meals 
• Domestic drinks
• Non-motorized water sports
• Entertainment
• Taxes and Gratuities

Important Information:  Redemption information will be provided by the hotel at check-in.   

Applicable Dates:
Booking Dates: 26 Jun 2019 to 31 Dec 2050
Travel Dates: 24 Dec 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Chic Caberet
    This venue requires a reservation and an additional fee payable directly to the hotel

    A delicious show. A spectacular dinner.

    Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!
  • La Laguna Restaurant

    Italian corner and Show Cooking. Breakfast, lunch and drink service


  • Opavao Restaurant

    Located in the Grand Palladium White Sand, Brazilian cuisine


  • Portofino Restaurant

    Located in the Grand Palladium White Sand, Italian style cuisine

  • Punta Emilia

    Located at the Palladium White Sand, "Rice & Fish" "a la carte"


  • Ribs & More Restaurant

    Located in the Grand Palladium White Sand, Grill and barbecue style dinner

  • Various Lounges/Bars

    -Riviera Lobby Bar

    -White Sand Lobby Bar

    -Kantenah Lobby Bar

    -Colonial Lobby Bar

    -Churchill Bar

    -Hemingway Bar

    -La Plaza Bar 

    -Sport Bar 

    -Sunset Boulevard

    -El Teatro Bar

OffSite Dining
  • Chang Thai

    Located in the Grand Palladium Kantenah, Thai cuisine

  • El Dorado Restaurant

    Located in the Grand Palladium Colonial, Barbecue style cuisine


  • Gran Azul Restaurant

    Located at the main pool of the Grand Palladium Colonial - serving breakfast and lunch

  • Kabah Restaurant

    Located in the Grand Palladium Riviera - serving breakfast, lunch and dinner

  • La Adelita Restaurant

    Located in the Grand Palladium Colonial, Mexican cuisine


  • La Hacienda Restaurant

    Located in the Grand Palladium Colonial - serving breakfast, lunch and dinner

  • La Lola

    Located in the Grand Palladium Kantenah, Spanish cuisine


  • Sumptuori Restaurant

    Located in the Grand Palladium Kantenah, Japanese style cuisine


  • Tikal Restaurant

    Located in Grand Palladium Kantenah - serving breakfast and dinner

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Currency exchange†
  • Elevators Not Available
  • Exercise gym†
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Safe deposit box†
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access
On-Site Wedding Services
  • Make your dream a reality in our resort. Celebrate your wedding or honeymoon in this luxurious resort that, in addition to featuring the 24 Hour All-Inclusive Program, also offers special packages for brides and grooms.

    Celebrate your wedding at a gazebo on the beach or on a private terrace surrounded by tropical gardens especially decorated for the occasion. In case of inclement weather, the hotel provides an indoor backup area.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool onsite.
  • Direct access to a beach
  • Fitness center on-site †
  • Motorized Water Sports †
  • Non-Motorized Water Sports

    Includes stand-up paddleboard

  • Pool

    There are 7 pools onsite.

    • Large lake style pool - located at the Grand Palladium Colonial side
    • Adult only pool - located at the Grand Palladium Colonial side
    • El Rinconcito Pool - located in the Grand Palladium Kantenah
    • Large Lake-Style Pool - located at The Grand Palladium Riviera
    • The Island Pool - located in the Grand Palladium Kantenah (adults only)
    • Las Rocas Pool - Salt Water pool - located in the Grand Palladium Kantenah 


    This property has swim-up bars.

  • Spa †
    Zentropia Spa. Guests will pay a fee per person, per day to access the wet areas of the Spa.
  • Tennis court

    6 tennis courts onsite

Off-Site Recreation
  • Children's program, onsite

    Baby Club for infants 1-3 years
    Mini-club for children 4-12 years
    Teens Club for children 13-17 years

    Located at the Grand Palladium Colonial or the Grand Palladium Kantenah

  • Golf †
    Golf course located within a mile of the property.

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7974 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Vibes!

    Great experience at Bravo! We had a time! The food was excellent and so was the service! Mario was phenomenal! 10 out if 10!

    Dec 04, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good location, great connections in between lobbies

    Poor daily activity for adults around main pool , noisy rooms . Great lobby bars and good a la cart restaurants. Amazing potential much to improve . Overall ok .

    Dec 04, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Coral rock Beach NOT FUN, POOL resort only!

    Three resorts attached to the beach White Sands is one of them and it's a Coral Beach sand if you venture into the ocean you will stumble and fall across rocks and coral at any given time there are no more than 20 people in the water out of these three resorts because this is not a place you bring your family and children to enjoy the beach in the ocean this is a pool side resort

    Dec 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An unforgettable birthday celebration and a Cancun trip filled with happiness at every moment.

    First of all, if you’re reading a review of the Grand Palladium White Sand Resort, consider yourself lucky. As you can see from many of the reviews, this resort is filled with warm, friendly, and positive staff. Yesterday was my nephew’s birthday, and when the buffet restaurant staff—Sup. Antony and waiter Alexis—heard about it, they surprised her with a birthday cake decorated with sparkling fireworks. The birthday lettering written in Spanish and the song they sang for her made the moment truly special. And that’s not all. The rooms have just been renovated, so they’re cozy and incredibly clean. Room service is complimentary, and they deliver everything with such care—from warm late-night snacks to ice-cold beer. The low-rise condo buildings are connected like a little village, and the natural scenery looks beautiful day and night. Both the food and drinks were consistently satisfying. For the price, I’d honestly give it 1000 out of 100. The kids’ club programs are great, and the pools are well maintained. If you have children, don’t hesitate—just book it.

    Dec 03, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Disappointing stay

    terible experience ,never again, poor food quality and limited choices, a lot of mosquitoes and veryinconvenient to get around the resort

    Dec 02, 2025
Hotel Advisories
  • AdvisoryAccess to the hydrotherapy areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellness centers will have a $50 USD fee per guest, per day.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 33.94 Mexico Pesos (approx. $1.70 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryIn order to attend the Chic Cabaret Show cost an additional fee's apply. The hotel can provide the current fee at check-in.
  • AdvisoryFrom January 1, 2022 there will be an additional fee's apply for Room Service. The hotel can provide the current fee at check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:

    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


    Convention Policy:

    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Hotel Spring Break Policy: 

    This hotel cannot guarantee a spring break-free environment.


    Transfer Policy:

    A price may display when children stay free, if your vacation includes transfer to your hotel.


    General Information:

    Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

{{title}}

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.