Exclusive PwC inclusions available within each package level. For more information on the Hyatt PwC My Milestone Rewards offerings visit https://www.hyupdates.com/pwc.
Resort Details
- Various Lounges/BarsStevenson's Library
Seaview Terrace
Captain's Bar
Shipwreck - Various Restaurants
Tidepools - Pacific Rim
Iima Terrace - Buffet
Grand Hyatt Kauai Luau - Polynesian
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children programs†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Currency exchange†
- Elevators
- Exercise gym†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Copier†
- Fax Machine†
- Internet Access†
- Full time wedding coordinator on property can provide wedding packages
† Fees may apply
- Beach †
- Bike rental †Mountain bikes
- Children's program, onsite †Camp Hyatt - Children's Program (Ages: 3-12 years old)
Activities: Hawaiian crafts, swimming, beach games, nature hikes, arts and crafts, lessons on hula and local history and more.
*Activities are subject to change without notice. - Direct access to a beach
- Fitness center on-site †
- Hot tub3 Outdoor Hot Tubs
- Non-Motorized Water Sports †snorkeling, kayaking, scuba diving lessons in the lagoon
- PoolTotal - 4.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 2 tennis courts onsite. There are 0 lit tennis courts onsite.
- Water activities †
- Golf †18 hole golf Course located next to the property.
- On-site EntertainmentHawaiian cultural activities available throughout the week
Nightly entertainment at Stevenson's Library
Torch-lighting cermony and Hawaiian entertainments throughout the week at Seaview Terrace
Grand Hyatt Kauai Luau (Sundays and Thursdays; 6pm-9pm)
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10677 reviews
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Jul 09, 2025Grand Hyatt Kauai Resort and Spa
The resort is amazing. The view is beautiful, when you walk into the hotel lobby you are greeted by a picturesque view of the ocean. Pool is great and there is a salt water lagoon to play in as well. They have a water slide that is fun for the whole family and other activies planned daily for the kids. Also three different hot tubs to enjoy. There is a beach in front of the Hyatt called Shipwreck Beach. Fun to get your feet wet and play in the sand but don't plan on going out too deep unless you are a very experienced in the ocean. There is Poipu Beach minutes away which is better for families. Rooms are comfortable and beds are comfortable. There are several dining options at the hotel, restaurants and more casual coffee bar that has smoothies, coffees and breakfast items.
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Jul 09, 2025
Some of the Best Customer Service Ever Encountered
Upon check in, we had an issue with our room. The Front Desk attendant and Manager that evening were unhelpful. After stating our concerns that evening, we were contacted the next day by the Fromt Office Manager and Director of Rooms who quickly resolved our issue. What turned out to be a bad start to our stay turned out to be a great experience because. Thanks so much Gina and Bobby! The resort itself is beautiful. The weather didn’t cooperate most of our stay but we made the best of it at the resort. The family enjoyed the pool, pickle ball, restaurants and the evening entertainment. Because of the great customer service we received and amenities, we hope to be back to the Grand Hyatt.
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Jul 09, 2025Sad nursing home luau
Surely this isn’t the actual normal luau at the $1400/night Grand Hyatt and at the $200/person Grand Hyatt luau. It felt like everyone called in sick and they had to go to the Motel down the street to get people at the last minute. I hate to be this mean about it, and I’m sure that staffing on this island is difficult, but this was pretty sad. Everything about this hotel is kind of middling. When I came here 8 years ago it was amazing. Now it’s showing its wear pretty bad. Again, I hate to be mean about it, but it feels like Hyatt is cash-cowing this place and not paying what they have to pay to get the best people. I imagine the tension is that people want more money, and the management is expected to keep profits up, but they’re going to just have to do what they have to do on profitability to keep the standard up. Otherwise it’ll collapse and that’s what it feels like is happening.
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Jul 08, 2025
Great experience with even greater staff
We had reservations through the Make-A-Wish foundation or I don’t think we could have afforded the stay. When we first walked through the doors and saw the openness and the scenery we were in love with the place. Doug M at the Bell station was a tremendous help and was just the best person and so helpful. He offered to give my daughter a private surf lesson anytime during our trip. He kept his promise and took her out the next day. We met him at Poipu Surf where his Poipu Beach Surf School is and he spoke with the shop and allowed her to pick out a sweater (she really loves sweaters). We then went to the beach where he gave her a surf lesson and let her ride the waves. She was so happy, it made her trip to Kauai. I say all this because how wonderful of a person Doug M is. Any other person may have seen she was a Make-A-Wish kid and dropped our bags off and left, but he went above all our expectations of his duty. From there all we did was experience wonderful staff everywhere we went. Clean facilities, great restaurants, great swimming pools, and overall beautiful scenery. I highly recommend the Grand Hyatt.
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Jul 08, 2025
The Grand Hyatt is a MUST STAY
My husband and I had an incredible time here in our honeymoon! Upon arrival, we were given beautiful leis, a complimentary bottle of champagne to celebrate, and a complimentary room upgrade! How incredible!! The property is amazing and you can tell that everything was well thought through, from the beautiful pools to the amazing landscaping. The staff were attentive and every time we called the front desk they knew the answers to our questions and were super friendly. If we come back to Kauai, we will definitely stay here again. It was truly the best resort we’ve been to!
- AdvisoryA minimum mandatory hotel-imposed resort fee of $55.00 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 19
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Self-Parking
- Welcome Lei
-Two complimentary reusable water bottles per stay
- Purified water stations throughout the resort
- Reusable tote bag, located in closet
- Nespresso® coffee maker with coffee and tea in room
- Access to 24-hour Anara Spa fitness center
- Fitness and yoga classes at Anara Spa. See daily activities schedule, 14 years and older
- Hawaiian Cultural Center, cultural activities including lei making, ukulele and hula lessons
- Recreational bicycle use. See valet for availability
- Self-service washer, dryer and laundry soap
- Guided morning sunrise walk
- Hydroponic garden tour, twice a week
- Koi fish feeding daily; Parrot time Monday - Friday
- One-hour tennis or pickleball court time daily. See valet for availability
- Complimentary beach chairs and umbrellas available for use at Pool Desk
- Sunscreen & after-sun lotion available at the Pool Desk
- Nightly entertainment at Seaview Terrace
- Poipu Bay golf course and club house shuttle services
- $20 discount on green fees at Poipu Bay golf course
- Nightly shuttle service to restaurants in Poipu area
- Early Arrival / Late Departure Lounge offering lounge area, showers and computers
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.