Exclusive PwC inclusions available within each package level. For more information on the Hyatt PwC My Milestone Rewards offerings visit https://www.hyupdates.com/pwc.
Resort Details
- Various Lounges/BarsStevenson's Library
Seaview Terrace
Captain's Bar
Shipwreck - Various Restaurants
Tidepools - Pacific Rim
Iima Terrace - Buffet
Grand Hyatt Kauai Luau - Polynesian
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children programs†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Currency exchange†
- Elevators
- Exercise gym†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Copier†
- Fax Machine†
- Internet Access†
- Full time wedding coordinator on property can provide wedding packages
† Fees may apply
- Beach †
- Bike rental †Mountain bikes
- Children's program, onsite †Camp Hyatt - Children's Program (Ages: 3-12 years old)
Activities: Hawaiian crafts, swimming, beach games, nature hikes, arts and crafts, lessons on hula and local history and more.
*Activities are subject to change without notice. - Direct access to a beach
- Fitness center on-site †
- Hot tub3 Outdoor Hot Tubs
- Non-Motorized Water Sports †snorkeling, kayaking, scuba diving lessons in the lagoon
- PoolTotal - 4.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 2 tennis courts onsite. There are 0 lit tennis courts onsite.
- Water activities †
- Golf †18 hole golf Course located next to the property.
- On-site EntertainmentHawaiian cultural activities available throughout the week
Nightly entertainment at Stevenson's Library
Torch-lighting cermony and Hawaiian entertainments throughout the week at Seaview Terrace
Grand Hyatt Kauai Luau (Sundays and Thursdays; 6pm-9pm)
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10619 reviews
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May 16, 2025A Must Do Vacation Spot
If you want a first class, relaxing, and perfect 52-acre resort experience on Kauai, this is the place for you. The location, layout, and focus on the ocean will leave you breathless. And above that, the rooms, food and staff will compliment the experience.
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May 15, 2025Not a 5 Star Resort - Outdated Rooms
For the price I was charged, I was expecting a wonderful stay. I found a cockroach in my room. Also, for a 5 star hotel, the rooms were incredibly outdated and dusty and did not feel clean. This resort is def not a 5 star resort bc of how outdated the rooms are. The pools, the view, the lobby and gardening are amazing, yes, but staying in the room was unpleasant and it smelled old and musty. I never splurge like this and am very disappointed in my stay and feel like I wasted my money. This was a gift for my mom who's never stayed at a 5 star resort and I was so disapointed.
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May 14, 2025
This resort needs a vacation!
We’ve stayed at this resort three times over the past 30 years, and it holds a lot of great memories for us. That’s why it’s disappointing to say that this most recent visit didn’t quite live up to what we remembered. The resort feels like it’s in need of a little care — a refresh or light renovation could go a long way in bringing back the charm it once had. Things just felt a bit worn, like the property itself could use a vacation. Tidepools, in particular, was a letdown. While the setting is still beautiful, the quality and portion size of the food didn’t match expectations, especially for a signature restaurant. We truly hope to see this place restored to its former excellence. With some updates and attention to detail, it could be the five-star experience it once was.
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May 14, 2025Almost 5 star!
This was going to be a 5 star review, but! This is a beautiful, luxury resort, but it is very expensive, so I would expect it to be. We enjoyed our stay, but there are two items that just didn't meet my expectations. First, the rooms aren't the cleanest for this level of resort. Second, we have 8:30 pm flights and asked for a late checkout. I am a Hyatt member, this is our second visit, and no way is the resort super full/busy. I asked at check-in, and was told it shouldn't be a problem, but to check back the night before. Well, for some reason, it now is a problem, and we couldn't have a later checkout. I would expect them to do this for a Hyatt member, especially when the resort isn't busy. We did not do the luau, since we have attended one in the past. We did not use the spa. Not our thing. The pool was beautiful and clean. The service pool side was great. We had no problem getting lounges. There were many empty ones. There was also a 'beach' area, that provided loungers in the sand, and a swim area that was an ocean salt 'pool'. The grounds are well maintained and beautiful. The breakfast buffet was good, but we found the one at the Fairmont in Maui to be better. There are many stores and restaurants close by. We had a car, so we enjoyed visiting several places on the island. Kauai is beautiful.
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May 14, 2025
Good resort Ans location
Good resort great location Amazing pools and spa Great staff Checkin staff can be standoffish Poke and sushi were great Spa staff and services are great Right on the beach with a walking trail accessible from the resort Would be great if they had more beach side chairs and cabanas
- AdvisoryA minimum mandatory hotel-imposed resort fee of $55.00 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 19
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Self-Parking
- Welcome Lei
-Two complimentary reusable water bottles per stay
- Purified water stations throughout the resort
- Reusable tote bag, located in closet
- Nespresso® coffee maker with coffee and tea in room
- Access to 24-hour Anara Spa fitness center
- Fitness and yoga classes at Anara Spa. See daily activities schedule, 14 years and older
- Hawaiian Cultural Center, cultural activities including lei making, ukulele and hula lessons
- Recreational bicycle use. See valet for availability
- Self-service washer, dryer and laundry soap
- Guided morning sunrise walk
- Hydroponic garden tour, twice a week
- Koi fish feeding daily; Parrot time Monday - Friday
- One-hour tennis or pickleball court time daily. See valet for availability
- Complimentary beach chairs and umbrellas available for use at Pool Desk
- Sunscreen & after-sun lotion available at the Pool Desk
- Nightly entertainment at Seaview Terrace
- Poipu Bay golf course and club house shuttle services
- $20 discount on green fees at Poipu Bay golf course
- Nightly shuttle service to restaurants in Poipu area
- Early Arrival / Late Departure Lounge offering lounge area, showers and computers
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Pet Policy : Pets Not Allowed
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