Exclusive PwC inclusions available within each package level. For more information on the Hyatt PwC My Milestone Rewards offerings visit https://www.hyupdates.com/pwc.
Resort Details
- Various Lounges/BarsStevenson's Library
Seaview Terrace
Captain's Bar
Shipwreck - Various Restaurants
Tidepools - Pacific Rim
Iima Terrace - Buffet
Grand Hyatt Kauai Luau - Polynesian
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children programs†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Currency exchange†
- Elevators
- Exercise gym†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Copier†
- Fax Machine†
- Internet Access†
- Full time wedding coordinator on property can provide wedding packages
† Fees may apply
- Beach †
- Bike rental †Mountain bikes
- Children's program, onsite †Camp Hyatt - Children's Program (Ages: 3-12 years old)
Activities: Hawaiian crafts, swimming, beach games, nature hikes, arts and crafts, lessons on hula and local history and more.
*Activities are subject to change without notice. - Direct access to a beach
- Fitness center on-site †
- Hot tub3 Outdoor Hot Tubs
- Non-Motorized Water Sports †snorkeling, kayaking, scuba diving lessons in the lagoon
- PoolTotal - 4.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 2 tennis courts onsite. There are 0 lit tennis courts onsite.
- Water activities †
- Golf †18 hole golf Course located next to the property.
- On-site EntertainmentHawaiian cultural activities available throughout the week
Nightly entertainment at Stevenson's Library
Torch-lighting cermony and Hawaiian entertainments throughout the week at Seaview Terrace
Grand Hyatt Kauai Luau (Sundays and Thursdays; 6pm-9pm)
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10596 reviews
-
Apr 20, 2025Great setting, sub par, expensive food.
The hotel property is in a beautiful setting using both man made and natural surroundings. We stayed in a partial ocean view room which I think was better than an ocean view room. From our lanai we could see the beautiful hotel property and a great view of the ocean. Our room number was 3139 and couldn’t have asked for a better room. However, and this is a big warning, the food was sub par. Not just because it was expensive, which it is ($21 for a turkey wrap), but also not good. For example, we ate at Tidepools restaurant and, just like our food from the poolside bar, it was cold and tasted like it was pre-cooked. The setting for Tidepools is quite a ways from the ocean, so you don’t get the feeling of eating oceanside. Not at all worth the $200 plus bill. Overall I give this hotel a rating of 4/5 because the setting is spectacular, but the food is mediocre at best.
-
Apr 19, 2025First Class for the Mostpart
Spent two weeks there and mostly positive with a few minor wrinkles. My comments and observations are as follows: * Home run in terms of the tropical/lush garden greenery. Beautiful property with many nice touches all around. Very clean and well maintained. Shows a little aging here and there but nothing that takes away from the overall tropical experience. *Very customer centric staff. Any staff encounters were cordial and helpful. Huge kudos to Anna and the staff at the club. Mike at breakfast service was also outstanding. * Good location with many nearby dining choices and some shopping. Felt very safe. * self-parking was very easy. * This is a sprawling property with some stairs and ramps to negotiate. Be aware of this if there are mobility issues * There is a very comfortable lounge to use if you have a late flight, this was very helpful. You can use the lounge and enjoy all the facilities on the day you go home. * Club access is worth it. * Yes the food is expensive, but you have to know that going in and accept it. The breakfast buffet is great. Was not all that impressed with Tidepools or Seaview Terrace, though nightly live music is nice. The pool bar was very solid. Nice vibe, excellent bartenders and shade. * Room was fine and housekeeping staff on the ball. Had one minor housekeeping issue the first day involving refrigerator and thought the response was slow, but they tried to make it right. * one point of frustration involved the toaster at the breakfast buffet. They have this huge buffet but the worst toaster in the world. Mentioned this to server, hostess, dining manager but it was not corrected. * Believe it was at or close to full capacity during our visit. It seemed busy but not crowded. No problem getting seats at adult pool but walking down a steep ramp for towels was not convenient at all. So overall I would recommend it and our intention would be to stay there again if we return to the island.
-
Apr 17, 2025ONLY MONEY MATTERS
This place could be 5-rated if they didn’t stumble over themselves. Pros: beautiful location on the water, pools, a spa, shops, close to wonderful attractions. Rooms are spacious and well appointed, with nice amenities including a very fancy bidet toilet. NEGATIVES: IT’S ALL ABOUT THE MONEY. The restaurants are way overpriced and the food is marginal at best. 100+ dollars for a marginal fruit plate, small chicken Caesar salad with a hair in it!, and greasy fried vegetables. All were bland. So, maybe they had a bad night? Ok. We go back tonight to get an after dinner drink and listen to live music. It rained and their patio hadn’t opened back up. There were at least five tables or seating areas we could’ve had, but the hostess informs us it’s only for dinner guests (who aren’t there). Not even a far back table. Hyatt wants to nickel and dime tourists. Sad thing is we would’ve had drinks and paid a very appreciative tip. But, Hyatt missed out. Hyatt, you need to fire your Hospitality/Food & Beverage Management. That’s why I will NEVER stay here again. Terrible shame. I would’ve sung Hyatt’s praises here if they’d only given a damn.
-
Apr 16, 2025
Best place to stay
My husband and I thoroughly enjoyed this vacation. Total relaxation and fun. Great escape from real life. Will do it again for sure. Food was great as well as cocktails. I really enjoyed the different merchants that were available every morning. Allowed me to shop locally while never having to leave the resort.
-
Apr 15, 2025
The Mana of Grand Hyatt Kauai Resort & Spa
Our stay at the Grand Hyatt Kauai Resort & Spa was amazing experience. Outstanding customer service from the time we checked in till the time we left. If there's one person that I would like to single out that would be Tina at the reception desk. She checked us in and found out that we were there for a staycation for our 17th wedding anniversary. Her kind gesture of gifts that were sent to our room were truly appreciated. She made our experience a wonderful one and as local residents, we truly appreciate her mana of Aloha! Shoutout to Victor, Coreen and Alika who also made our stay easygoing. Mahalo nui loa Grand Hyatt Kauai Resort & Spa!
- AdvisoryA minimum mandatory hotel-imposed resort fee of $55.00 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 19
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Self-Parking
- Welcome Lei
-Two complimentary reusable water bottles per stay
- Purified water stations throughout the resort
- Reusable tote bag, located in closet
- Nespresso® coffee maker with coffee and tea in room
- Access to 24-hour Anara Spa fitness center
- Fitness and yoga classes at Anara Spa. See daily activities schedule, 14 years and older
- Hawaiian Cultural Center, cultural activities including lei making, ukulele and hula lessons
- Recreational bicycle use. See valet for availability
- Self-service washer, dryer and laundry soap
- Guided morning sunrise walk
- Hydroponic garden tour, twice a week
- Koi fish feeding daily; Parrot time Monday - Friday
- One-hour tennis or pickleball court time daily. See valet for availability
- Complimentary beach chairs and umbrellas available for use at Pool Desk
- Sunscreen & after-sun lotion available at the Pool Desk
- Nightly entertainment at Seaview Terrace
- Poipu Bay golf course and club house shuttle services
- $20 discount on green fees at Poipu Bay golf course
- Nightly shuttle service to restaurants in Poipu area
- Early Arrival / Late Departure Lounge offering lounge area, showers and computers
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Pet Policy : Pets Not Allowed
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.