Exclusive PwC inclusions available within each package level. For more information on the Hyatt PwC My Milestone Rewards offerings visit https://www.hyupdates.com/pwc.
Resort Details
- Captain’s BarCocktails
- Grand Hyatt Kauai Lu‘auPolynesian review and Hawaiian buffet
- Hale NaluSandwiches / Salads
- Honolulu Coffee CompanyCoffee / Pastries
- Ilima Terrace
Buffet / A la Carte
- In Room Dining
- Kauai PokePoke and local fare
- Seaview TerraceCocktails / Appetizers and light fare
- Share the StarsOceanside private dinner for two
- Shipwreck BarCocktails
- Stevenson’sHandmade sushi and light fare / Cocktails
- TidepoolsPacific Rim
- Business center†
- Car rental desk†
- Currency exchange†
- Meeting rooms†
- Multilingual staff†
- Valet parking†
- Wi-Fi†
† Fees may apply
- Beach †
- Bike rental †
- Pool1.3-acre saltwater swimming lagoon, two freshwater outdoor pools with connecting “river pools,” and a wrap-around sundeck
- Scuba diving †
- Spa †
- Tennis court †Two tennis courts with pickleball configuration
- Golf †18-hole Poipu Bay Golf Course
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10767 reviews
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Nov 18, 2025best get away ever
we had such a lovely time. This property is amazing, beautiful views, friendly staff, great food, you never have to leave , they have everything on site.
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Nov 18, 2025Disappointed In General
We were very excited to visit Kauai, and the Grand Hyatt came highly recommended. The pool complex is wonderful, Tidepool restaurant was also excellent. You can also take easy hikes up to scenic views of the beach and ocean. However.... at $900 a night we were quite disappointed with the property as a whole. We were put in a wing that was close to an area being remodeled, which the hotel really needs. Of course the noise and inconvenience of having to go outside to get to ur room, especially in the rain was a negative. Room decor and carpet are dated, we were shocked at the condition of room doors as we walked down the hall. Doors with wood cracking and wood chipped out, elevators with heavy rust spots that were painted over. Just not what we expected from a supposed 5 star resort. Housekeeping has to be requested, however our Housekeeper was excellent. All in all we just have a hard time recommending the Hyatt. The wonderful pool complex just doesn't offset the degenerating condition of the hotel on a whole. Especially at the premium you have to pay.
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Nov 17, 2025
Perfect location for a Hawaiian vacation!
The location on the beach with coastal walks available is a highlight of this property. It is a beautiful, well cared for property. We enjoyed the selection of food and beverage options.
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Nov 16, 2025
Gorgeous landscaping. Wonderful stay!
The gardens and pool areas are magnificent. Several beautifully designed pools and plenty of chaise lounges. The hallways and rooms are dated and in need of a refresh, but they are spacious and the beds are very comfortable. The breakfast was lavish and served in a beautiful dining area overlooking the landscaping. Overall, we had a wonderful stay. Kudos to the hotel for providing free washing machines and dryers as well as free laundry detergent and dryer sheets. Hope to return again soon!
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Nov 12, 2025Stunning and Lovely - an almost complete package
My husband and I came to the hotel to celebrate our wedding anniversary after a difficult year of losing several close family members. Right away, our breath was taken away by the close proximity to the ocean, just steps away from the lobby and then again at our room. The staff was helpful and kind. The pool area is a standout. The adults only lazy river and the private beach were our favorite places to go. We saw the sunrise from our room and hiked out to the cliff to see the sunset - the best way to start and end a day. The only sour note was the Tidepools restaurant. It is beautiful with its location right over a koi pond and we were excited to do our anniversary dinner there. The food is fine (for lack of a better word) but we were taken aback with the waitstaffs cavalier nature. I know the atmosphere of Kauai is all about relaxation and tranquility but this was something else. Our waiter was not knowledgeable about menu items and did not seem concerned about being so. The way silverware was cavalierly dumped on the table just before our entrees came was a sharp contrast to the ambiance of the restaurant. Our waiter did not check in on us until it was time to ask about dessert and then after that, seemed to disappear entirely when it came time to close out. The restaurant was not busy at all and it was near closing time, so that seemed odd. Finally, my husband had to hunt for him to make sure we could pay and leave. I would recommend this hotel to anyone. We don't have children but it seemed ideal for those who do. Having the welcoming ease of stepping out of our room into paradise is an experience I hope to do again. Just next time, maybe admire the koi from outside Tidepools without going in.
- AdvisoryA minimum mandatory hotel-imposed resort fee of $55.00 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryFrom August 14 to December 18, corridor carpets will be replaced. Nearby rooms will be unavailable to minimize disruption. The Seaview Terrace soffit and gutter repairs will run August 14 to September 12, with scaffolding setup first. Work hours: Monday–Saturday, 9 AM–5 PM; expect outdoor noise for 1–2 weeks. Honolulu Coffee’s morning service remains unaffected, and evening dining/entertainment continues as usual. For alternatives, visit Captain’s Bar, Tidepool’s Lounge, or Stevenson’s Bar.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 19
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Self-Parking
- Welcome Lei
-Two complimentary reusable water bottles per stay
- Purified water stations throughout the resort
- Reusable tote bag, located in closet
- Nespresso® coffee maker with coffee and tea in room
- Access to 24-hour Anara Spa fitness center
- Fitness and yoga classes at Anara Spa. See daily activities schedule, 14 years and older
- Hawaiian Cultural Center, cultural activities including lei making, ukulele and hula lessons
- Recreational bicycle use. See valet for availability
- Self-service washer, dryer and laundry soap
- Guided morning sunrise walk
- Hydroponic garden tour, twice a week
- Koi fish feeding daily; Parrot time Monday - Friday
- One-hour tennis or pickleball court time daily. See valet for availability
- Complimentary beach chairs and umbrellas available for use at Pool Desk
- Sunscreen & after-sun lotion available at the Pool Desk
- Nightly entertainment at Seaview Terrace
- Poipu Bay golf course and club house shuttle services
- $20 discount on green fees at Poipu Bay golf course
- Nightly shuttle service to restaurants in Poipu area
- Early Arrival / Late Departure Lounge offering lounge area, showers and computers
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.