Resort Details
- BogavanteEnjoy delicious a la carte offerings on our delightful terrace. Bask in the splendor of our unique ocean front view while you bond with friends and family in a relaxed environment.
No reservations are required. - Café SolarisThis delightful café offers a daily breakfast buffet service.
No reservations are required.
- Various Lounges/Bars- Gourmet Deli Snack Bar- Lobby Bar / Lounge
- Pool Bar- Socorrito Plaza- Tea Time / Coffee Service
- Zeferino Plaza
- Veneto
Overlooking the lagoon, Veneto offers four unique a la carte menus on a weekly basis, each of which is inspired by Italian, French, international and our signature cuisine.
No reservations are required.
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Complimentary wireless internet
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Contact hotel directly for information regarding wedding packages.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs are onsite.
- Motorized Water Sports †Jet ski, moto runners, parasailing, deep fishing, others.
- Non-Motorized Water SportsWindsurfing, sunfish, kayaks, boogie boards and pedal boats are available at our private hotel marina.
- Pool
- Steam bath †
- Children's program, onsite †Children (4-11 yrs) can use the Miniclub facility of the Royal Solaris Cancún (our hotel next door).
In addition to the indoor activities center, attractions include Noah's water park, which features fun and wacky slides.
Weekly supervised activities for children include Mexican-themed games, artistic projects, ecological and sports activities as well as a variety of games and contests. Children under four are welcome with an adult present (baby's area available).
- Gambling †Two popular casinos are located in downtown Cancún.
- Golf †A golf course is located within a mile of the property.
- Spa †Spa available at hotel next door.
- On-site EntertainmentShows program include seven different theme parties: Mexican (with mariachi music group live), Hollywood, Latina, Magic, Broadway st., Gala and Kareoke. They start from 8:00 - 8:30 PM, last about an hour and are presented at the Tehuacán Theater located at our hotel next door.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Superb service from GR breakfast
My fiance and I don't stay at the GR hotel but we stay at the Royal Solaris but each and every morning we make sure to take the drive over to go and visit these amazing people for breakfast! I dont have a picture of the manager that runs this incredible establishment but his warm welcome and above and beyond service is incredible. Our sweet host Paula would greet us as we walk down the stairs and always sat us right away. We always looked forward to seeing them each morning. The service, food and people are truly the best here and we always make sure to come even though we don't sleep at this hotel. As members of this resort, I highly recommend anyone to stay here! Even Chef Francisco came out to introduce himself. When I explained to him how much I loved fresh smoked salmon so he MADE SURE to have some ready for me all week for breakfast.
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Float Away in Relaxation
Absolutely outstanding! We did the 80 minute deep tissue massage and we literally floated away at the end. Brent and Perla are excellent therapists! The spa is relaxing and the staff will take excellent care of you. They were detailed in their work and made the experience one to remember!
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Kids club
They have a kid club and it's very clean and nice we really enjoyed the stay and the rooms were nice and clean and lots of fun activities for kids and adults we will definitely come here again and the view from the room is so good.......mm........
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Nina and Jessica are the best!
Jessica and Nina were excellent representatives for this hotel. They were friendly and helpful and very knowledgeable about the amenities offered by this resort. I demand that they receive a spot bonus, or I will post negative things about the management!!! Just kidding. Do take care of them please they’re great employees.
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Great place
Very nice hotel, service excellent. Food had good flavor. Overall nice experience the show were nice. Close city bus stop. Take the city bus it is safe and convenient and cheap The beach is not the best for swimming but it is beautiful to see and walk
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.