Guests will receive up to $600 in Resort Credits (in the form of credits). Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $800 in Resort Credits (in the form of credits). Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Enjoy unlimited rounds of golf at our Iberostar JIOA Hotels in Mexico, Dominican Republic and Jamaica for only $99.00* USD per person per day. Included in your golf experience:
Unlimited rounds of golf
Round trip transfers to and from golf course**
Shared Golf cart
Use of driving range
Drinks and snacks from the beverage cart***
*Payable in local currency, subject to the current exchange rate..
**Iberostar Paraiso Golf Club includes round trip transfers to JOIA Paraiso by Iberostar. JOIA Bavaro by Iberostar Golf Club includes round trip transfers to JOIA Bavaro by Iberostar. Cinnamon Hill Golf Course & White Witch Golf Course include round trip transfers to JOIA Rose Hall by Iberostar.
***Not included in Jamaica.
Resort Details
- Bella Vista
Buffet
- Casa de la Playa
Mediterranean
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- El Galeón
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Hashira
Japanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- La Perla
Lunch Buffet
- La Tentazione
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Le Tourbillon
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- The Grand Cellaran exclusive cellar with more than 200 wines importedfrom the most prestigious world wine regions
- Various Lounges/Bars- Robusto- Perla- Mirador- Larimar- La Escala- Cala Esmeralda
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco
- Elevators
- Exercise gym
- Free parking
- Golf†
- Housekeeping - daily
- Laundry/Valet service†
- Library/Reading Room
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub†
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Safe deposit box
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Billiards
- Direct access to a beach
- Fitness center on-siteFit & Fun Fitness Program
- GeneralOther activities include:
- Aerobics- Yoga- Shooting tournaments- Archery- Basketball- Cycling- Billiards- Bocce- Gymnastics- Table tennis
- Golf †18 hole P.B. Dye golf course
Green fees, carts are at an additional charge. ($) - Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water SportsKayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling.
- Pool
Three pools, including an activity pool and lake pool.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Gambling †Spend an entertaining evening enjoying popular casino games like Blackjack, Poker, Roulette and Slot Machines (bar is included)
- On-Site Entertainment
Live nightly shows in theater/disco/casino
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15789 reviews
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May 15, 2025Wonderful staff and beautiful grounds at this 5 star hotel!
Overall a 5 star experience! From day 1, the check in and front desk staff were wonderful. Our butler, Danilo greeted us in our room soon after check in and provided some very useful information. He checked on us during our stay and always made sure we were enjoying ourselves and had everything we needed. I loved the setup of the room! So different than most hotel room setups and it worked well for us. Our balcony overlooked the "lake" and was a great place to enjoy morning coffee or evening wine. The hair dryer did not get hot and neither did the replacement I asked for. I suggest bringing your own. Both buffet dining rooms were very well stocked and offered tons of options for all appetites. I found the buffets to be the best place to have a healthy meal. The a la carte restaurants were adequate but not great. We found most of the food to be salty, saucy, oily and overall unhealthy for us. The surf and turf restaurant did have a nice salmon prepared simply. We also enjoyed La Dorado Greek restaurant next door. Most servers wanted us to order 3 courses at once. We are not used to that and don't like to order dessert before dinner. The pool had a grill which we mostly ignored because we're not big on burgers and hotdogs however one day they had a giant Paella with huge shrimp, hunks of fish and rice. It was perfect to enjoy poolside. Coffee shops were awesome and we loved the options. Big thank you to Angeli at our coffee shop downstairs who always made the perfect morning coffee from my basic decaf, to cappuccino, to oat milk lattes. The lobby also served wonderful coffee each morning and Miosotti made sure to get my coffee exactly correct with a smile and nice greeting. Note: the coffee shop next door is open 24 hours. We were told differently and glad we explored because we are early risers. Take time to walk the neighboring hotels on premises. It's a lovely walk. The big gym next door had great exercise classes if you're into that and I was! The instructors are fun and motivated and I started most days in either TRX, Pilates, Yoga, Boxing, etc. The pool was our entertainment most afternoons. The Aqua fit class is tons of fun and varies the classes. The Bubble pool on Friday night was a blast! Our pool server, Braullio, gave us great poolside service each day. Overall a very good experience from beginning to end! Thank you Iberostar!
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May 14, 2025
Thes best vacation ever
Luis the front desk manager is a great manager, the beautiful Gat ia receptionist was amazing and took care about us and our wonderful Junios was a great buttler, and Daniel front desk also, i was thanks for everything we love this place, we will come back
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May 12, 2025
Garcia was tremendous!
There was a mistake for our room when we arrived. We had registered for a king-sized bed and got a room with two double beds. However, when we addressed this at the front desk, Garcia did an EXCELLENT job in rectifying this and we were so satisfied. Garcia was tremendous!
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May 07, 2025
We will be back!
This is the best place!! Everyone was very nice and helpful. Everything was very clean and smelled wonderful. We would receive a text every morning from out butler, letting us know he was there if we needed anything. We went for my birthday, when we arrived a cake and champagne on ice was waiting in our room, the following day we received the same thing. One evening the butler text to say that they left something in our room for us. When we arrived at our room, there was rose petals leading us to the bathroom where a bubble bath was waiting for us. Everyone went above and beyond to make it a great birthday/vacation. The food was really good as well. We will definitely be back.
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May 07, 2025
Great group experience!
The resort is elegantly decorated, large, open spaces, great food and evening entertainment. Guest rooms are large and comfortable. Group functions were set up on time, staff was very accommodating to work with, food was very good, and entertainment enjoyable. We had a group of over 200 guests and everyone had a great time!
- Advisory*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - Bookings in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- Students/youth between 16 and 23 years of age. Adults accompanying are responsible for the students’ behaviour. of the remaining nights.
- In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.