These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or champagne breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or champagne breakfast (per room/per stay)
- 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
- 25 minute massage (1 per person per stay). Max of 2 per room.
- Private Preferred Club Lounge
- Access to Preferred Club Lounge bar open daily from 7:00 a.m. to 11:00 p.m.
- Preferred status and amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts & fine liquors in the lounge
- Seaside Grill offers daily breakfast a la carte from 8 a.m. – 10 a.m.
- Free internet access in-suite
- Free computer access in Preferred Lounge
- Upgraded mini-bar service
- Upgraded bath amenities
- Complimentary access to the hydrotherapy circuit at the Spa once per stay
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Various Lounges / Bars- Barracuda.- Desires.- Halftime.- Manatees.- Rendezvous (Closing Time - 12 AM)- Showtime.- Sugar Reef.
Open during main show with beverage service, hours may vary.
- Various Restaurants
- Barefoot Grill.
- Bordeaux.
- Coco Cafe - Coffee and snacks.
- Himitsu - Pan-asian cuisine.
- Market Cafe - International buffet.
- Oceana - Fresh seafood. Casual Elegance (Open Time 6 PM)
- Portofino - Italian cooking.
- Seaside Grill - Grill specialties. Casual Elegance required for dinner
- The Patio.
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- Spa†
- Wireless internet connection in public areas
- Meeting Facilities†
† Fees may apply
- Archery
- Bike trail †Enjoy tours to the yal-ku lagoon.
- Fitness center on-site
On-site amenities include:
Free weights.
Fixed bicycles.
Climbers.
Elliptical.
Fitness accessories (yoga mats, exercise balls, etc.). - General †•Indoor/Outdoor Activities:oAngry BirdsoCooking classesoCornholeoCrazy gameoCrossFitoLadder Toes
- Non-Motorized Water Sports
- Pool
On-site large infinity pool, fun social pool, and a quiet pool just to relax.
2 outdoor whirlpool tubs available.
- Tennis court
- VolleyballBeach volleyball.
- Water activities †Aqua Strong- AFAA Certified InstructorKayak TourPaddle Board TourPool Biking - AFAA Certified InstructorWater Casino
- Diving †
- FishingDeep sea fishing.
- Snorkeling
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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A superior Vacation Experience
Secrets Akumal provided a superior vacation experience. We scheduled a preferred club stay and thoroughly enjoyed the benefits including access to a private area of the beach and restaurants. The entire staff was very attentive to our needs. I highly recommend this resort.
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Another AMAZING holiday at Secrets Akumal Riviera Maya
We have just returned from a 2 week stay at Secrets Akumal and with this our 2nd visit, it did not disappoint. We stayed in Jan 24 and had high expectations for our return trip in the last 2 week of Jan 25. We had a Preferred Club Partial Sea View room, 4409 that was absolutely amazing. What sets this resort out from others is not only it’s amazing location, but that ALL of the staff are very friendly, professional and engaging; where nothing is too much and they will go out of their way to assist to enhance your holiday experience. Dining: We liked the Seaside Grill for all meals, breakfast for ‘preferred only’ at this location. Jamie the manager and his team are outstanding and attentive. Other restaurant mentions would be the Himitsu – Japanese, Asian, we dined here frequently and enjoyed the Teppanyaki experience. El Patio (Mexican), Portofino (Italian), Santorini (Greek – Preferred only). There is outdoor dining for themed nights, due to the weather, these were relocated to the Theatre on many occasions for our visit. Concierge services are very attentive and informative. Headed up by Fernanda, (the concierge manager), she is absolutely amazing. She always has a smile on her face and goes the extra mile in order you’re your stay is exceptional. Beach/Pool concierge and waiters/waitress are very good. Again, very attentive and they all work very hard to ensure your needs are catered for. Only on 1 day, was it hard to find a set of Sun Loungers. This was on a weekend when the resort must have been at capacity. Throughout this difficult period the Beach/Pool concierges tried hard to locate a place for us. Of note was concierge’s Agustin, Alexjandro, and waitress’s Sharon and Ana. The Entertainment Team are very enthusiastic. We partook in the Kayak tour from the resort hosted by Max, this was very good and informative. Of particular note was Gabriel, he always found time to speak and ensured are stay was special. To ensure a balanced review, the only element of the Resort that was less than ideal was the evening Corporate Events. One of these took place at the Pool 2 location and it was intrusive to our holiday experience. The very loud and bad Karaoke within this event was awful. Other events did take place and were non-intrusive to our stay. The Resort needs to manage these Corporate Events carefully, to ensure individual events don’t impact on the holidaymaker’s experience. We don’t normally return to a location at all, the world is a big place, so the question of would we return to Secrets Akumal? This would be a definite YES. Our challenge and concern from now on, is that any subsequent resort that we go to, post our 2 holidays here in Jan 24 and 25, will have a very high bar to meet. We WILL come HOME again Secrets Akumul.
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Paradise!
Just arrived home from a fantastic 10night stay at this beautiful hotel. Everything was perfection from the housekeeping to the delicious food and wine. Drinks service around the pool was so good we were never without a drink which was of high quality and decent spirits and the bar staff certainly knew how to make a cocktail! Plenty of towels for your sun bed and you could change them whenever you wanted to and no rushing in the morning to get a bed as plenty to round. All the staff are friendly and helpful but Diana went above and beyond leaving a beautiful flower arrangement in our room and a birthday cake at the show cooking for my friends upcoming birthday we were blown away by her kindness. We loved walking through the lush vegetation and seeing all the wildlife it was jungle paradise! The beach is stunning and snorkelling off the beach was amazing with the fish and turtles. Best all inclusive I’ve stayed at, I will be back.
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A lovely resort we did not want to leave
We had a wonderful time at this resort. The food, activities, and staff were all excellent and there were so many pools and beach chairs that everyone seemed to greatly enjoy themselves. The Temperature hung around 80 degrees with a bit of humidity but there was always a pleasant breeze.
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5 diamond resort with 10 diamond staff
My husband and I just visited Secrets Akumal for our 14th time. Each trip seems to get better and better, if that’s even possible. From the beautiful beaches, lush foliage surrounding the resort, exquisite dining options, delicious drinks, 3 swimming pools, the marine life, and the most amazing staff ever…it’s all you could ever want in a luxury vacation. We stayed in an ocean-front preferred club suite in building 2. We had the most amazing view from our room. When we arrived, we had so many special surprises waiting for us. Our room was beautifully decorated with photo memories from previous vacations and specialty champagnes and gifts. All of our meals were 10/10 with the most amazing service. The most incredible meal was the private romantic dinner on the beach. The setting was perfect, the service and food were superb. The best on the actual beach meal I’ve had in my life. I would like to mention a few of the staff that make this trip outstanding. Metz (concierge) went above and beyond to make our stay wonderful. All of the extra touches made our trip excellent. She is an asset to the resort. Eliazar and Otoniel at Market Cafe were phenomenal. We loved starting our morning out with the friendly, smiling faces always going above and beyond. Ana Bravo, Nicte-ha Gonzalez, and Leo Sauz made this trip the best ever. The amazing private dinners, room decor, extra amenities, pictures made this the best trip ever. Marisol (hostess seaside) is so friendly and has the friendly smile to welcome us home. Chef Johnny helps plan the most exquisite and delicious dinners and helps with my special dietary needs. Jorge Canul is like a ninja. He is everywhere and always helps guests. He makes a special point to greet us and see if there is anything we may need. Fernando and Alfredo (Jose Chavez) the sommeliers helped us with specialty wine and tequila tastings and purchases. So friendly and helpful. Sharon (beach waiter) always refilled our drinks and was there with a smile anytime we needed her. Also Agustin , Hector, Ismael, Samuel, Henry (beach waiters) are very helpful and friendly on the beach and at Bali beds- Great service. Marcario (server at Seaside) is the friendly happiest guy ever. He was moving fast and smiling all the time and was so helpful. Mario (preferred club) and Santos (bartender) are happy to make our coffee and drinks. They are always happy to see us at the resort. Johanna at the Lobby bar. Great service with a smile. She went above and beyond to help us with specialty drinks. Chef Ruben-Seaside and previously Barefoot grill. He made such delicious lunches for us. Fernanda (preferred club manager) so proud of her promotion . She is such a delight to see every day and greet us with her friendly smile. There are so many more I’m forgetting. The staff is why we continue to return. You can find beautiful beaches, delicious food, and drinks all over the world, but you can only find the best staff here. They are what make this resort 5 diamonds. We cannot wait to start planning our trip # 15.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.