Offer is valid for families of up to 4 including:
- 20 minutes early Sunrise Yoga on the beach for the family
- In-room healthy breakfast for the family
- One complimentary dinner for up to 2 adults at the exclusive Passion by Martin Berasategui Restaurant. One hour babysitting service available
Important information: Details available at check-in, the hotel reserves the right to discontinue this offer or change without prior notice, black-out dates may apply.
Resort Details
- NOKYOCombining Japanese minimalism with Mediterranean charm, this unique restaurant offers a meticulously prepared selection of Japanese dishes. Enjoy aromatic miso soup, crispy tempura, savoury teriyaki, and beautifully presented nigiri and sashimi.
- PARDAOur Mediterranean style buffet invites you on a journey through vibrant cultures and rich traditions for an unforgettable dining experience.
- SILVESTREExclusive Winery where you can enjoy the best selection of wines for a unique and unforgettable wine experience ($)
- TACORINI(Tacos & Gyros) Mexican folklore and Greek elegance exist in the same place. We combine one of the most characteristic dishes of Mexico with one of the most beautiful places in Greece.
- Various Lounges/BarsEight bars offering Caribbean cocktails and international premium brand drinks:- Lobby piano bar- 2 pool bars- Swim up bar- Casino bar- Disco lounge bar- Sky bar- Gabi Beach bar
- VOLCANWelcome to Volcan, a captivating asador grill restaurant. Immerse yourself in the delicious aroma of sizzling meats and fresh herbs within a vibrant, warm atmosphere.
- VOLTAJEEnjoy the best cocktails in this bar located next to the lobby. With a wide variety of drinks and cocktails to cool off before exploring the resort.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Concierge desk
- Doctor on call†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Concierge desk
- Doctor on call†
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
-
"WISH"
Your WISH comes true for a perfect romantic ceremony. An intimate gazebo and sparkling toast, all within the romantic atmosphere of Paradisus Resorts.
You will have the full support of the complete Romance Team, to help you design, plan and execute all your wedding details to perfection.
Package inclusions:
- Non-denominational Symbolic Ceremony (Civil & Religious ceremonies are available at an additional cost)
- Use of the Garden Wedding Gazebo at Paradisus Palma Real
- Bouquet for the Bride which are a mix of tropical flowers
- Matching boutonniere for the Groom
- Chilled sparkling wine for the wedding toast
- One-tier wedding cake
- Guaranteed Wedding Dinner Reservation at one of the a la carte restaurants (Valid for a maximum of 6 guests)
- In-room bottle of chilled sparkling wine and tropical fresh fruit platter on the wedding night
- Rose petal turndown service on the wedding night
- 10% discount on spa services for the bridal couple (not applicable towards spa products)
TERMS AND CONDITIONS:
- Package Inclusions have no cash value, there are no refunds for unused elements/events and items are not interchangeable for other inclusions or a-la-carte amenities.</spa
† Fees may apply
- Bike rental
- Garden †
- Pool †2 Swimming Pool
- Sauna †
- Spa †AUA Spa
- Steam bath †
- Tennis court †5 tennis courts
- Whirlpool7 Outdoor whirlpools
- Golf †Nearby 18-hole world-class championship golf course, Cocotal Golf & Country Club; complimentary green fees. Golf cart rental is mandatory ($). Rental clubs are available ($)
- On-site EntertainmentLe Cirque - dinner and show
Party Animals - Dinner and show
Chill out night at Gabi Beach
Dominican Passion
- Palma Real Shoping Village
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10150 reviews-
Zel Punta Cana
Beautifully designed hotel, it’s all inclusive but not really. They have certain alcohol that you will pay for and “elevate your experience “ options in the restaurant that are also not included. So ask what’s in the inclusive plan before you order. Overall the staff is very nice and attentive to all your needs. Food is good. Beach area is nice. It took us less than 10 min to walk there or you can take shuttle there but they get busy. My family and I enjoyed our trip.
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Just ok
My family went dec 20th, and the resort was not ready for guests. The buffet was not open till the end of our trip. The food did not meet our expectations. Lack of choices and food was very blah. Our swim up suite was great, the gardens are lush and beautiful. We stayed by the pool most of the days, as when you went to the beach, you would be harassed all day by vendors trying to sell you things. Gets old real fast! Not much evening entertainment. Only a band playing in the voltage bar in the evenings, which were quite good! The employees were great! Always have a smile on there face.
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Zel the hidden wellness resort
I would like to thank Anol server and Alissia our hostess at the Parda Buffet for the outstanding service and attention that he provided, the whole staff at Parda is exceptional, they really made us feel at home , keep up the good work. If I can make a comment to the executive chef, please make sure that you put someone at the buffet station that can communicate with the customer, it is very important, Thank you to all the staff, I know that everyone is working very hard to set Zel apart from all the rest , Cheers 🥂
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Service is SO BAD
I have been going to this resort for over 10 years. In general we really like the atmosphere and the people. They just did a massive renovation and the place does really look great. The people are nice and they really do try their best. But I have to say they only opened Dec. 20, they day I got there and the service was so bad it was almost laughable. They are so disorganized that the day my son came to the hotel (separate days then the rest of my family showed up they would not let him onto the property). I actually had to leave the beach, walk to the gate and argue with security to let him in. even then, they would not allow him to come in until I got outside help. The food was almost unedible and the options are ridiculously small. They are grossly disorganized. The steaks were grey and took Check in takes over a hour and check out takes just as long. I was hungry every day and after a while despite the fact that everyone is really nice, honestly they are so grossly disorganized after a while you just give up. I really do not know if I could go back there, I have been going there for so many years, I brought two families with me so another 9 people came with us but honestly I am embarrassed at how bad the service was. I would never recommend it to anyone.
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Love Zel Punta Cana
Zen Punta Cana is an amazing resort -- our family of 4 all thought the food was great at the main buffet and at the 3 other restaurants. It was a SHORT walk from our room to the beach (7 min down a lovely street) or a 2 min golf cart ride (and we never had to wait for a ride either). Beach was beautiful but we also loved relaxing at the Zel pools where we had no issues finding shaded chairs. There were daily art classes, fitness classes and a gym that isn't huge but worked totally fine for our family. The rooms are HUGE with large balconies and were decorated very nicely. In general, the layout of the property just works -- everything is close together and it was easy to meet up after dinner with other guests by the bar and pool table and then hang out in the nightclub which had some great live music. Finally, the service was excellent all around. The entire staff was very helpful and happy and they made our vacation lively and fun! We will be back for sure!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Dogs of all sizes and ages are welcome to stay.• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas.• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash.• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift.• Natural dog food is available upon request through Room Service.• Access a local digital guide highlighting nearby pet-friendly services and attractions.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.