Guests celebrating their honeymoon with us will receive:
- Free room upgrade (subject to availability)
- Fruit Basket with Bottle of Champagne
- 15% Discount on Massages
- Resort Credit Coupon of $1500 per room
To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in. Inclusions are based on availability.
The All Inclusive program includes the following amenities
* All Meals, domestic drinks, non motorized water sports entertainment, taxes and tip.
Important Information: Redemption information will be provided by the hotel at check-in
Resort Details
- Various Lounges/BarsInfinity - Lobby Bar
The Theater - Theater Bar
Las Brias - Main Pool Bar
The Blue Lagoon - Swim up Bar
Sunset Cove - Bar by the pool with snack service
Casino Bar - Game machine service
Bobsled Disco Bar
Coral Bar - adult pool bar
Roselle - Pool Bar
Mis Lou Bar - Reading lounge and card tables
International Bar - Non smokers Bar
Sport Bar - snacks and 24 hour service
2 Bars located in the restaurant A la carte. - Various Restaurants
Breakfast and lunch in one of the three buffet style restaurants and dinner featuring buffet or in one of the theme restaurants with a la carte service.
3 Restaurant Buffets
Restaurant MoBay -Breakfast, lunch and dinner with an Italian corner, Show Cooking.
Restaurant Negril - Breakfast and dinner with and Italian corner, Show Cooking.
The Blue Lagoon - Open air restaurant, Lunch, Overlooking the main poolItalian corner and Show Cooking.
A la Carte Restaurants - No reservations required, unlimited dining.Theme Restaurants
Reggaetoni Restaurant
Italian cuisine
Bhogali Restaurant
Indian cuisine
Lotus House Restaurant
Asian cuisine
El Mariachi Restaurant
Mexican cuisine
Bubba’s Restaurant
Grill - barbecue
Xamayca Restaurant
Creole cuisine
Restaurant
Poseidon's Sunset Cove Restaurant
Rice, fish and seafood
Dinners in the buffet or in one of the specialty restaurants with table service.
Dress code for all a la carte restaurants. Long pants and shirts with sleeves required for men.
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
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For Wedding Information you can go on www.palladiumwedding.com.
This site will give you all the info from start to finish.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsiteMini Club - for children ages 4 - 12 with different activities according to ages. Located next to main pool, with outside and inside areas, where it is possible to leave children under supervision up till 11.00 pm at night!
- Direct access to a beach
- Fitness center on-site
- Hot tub8 Outdoor Hot Tubs
- Leisure Facilities †
- Facilities & Activities
- Aerobics
- Aqua-gym
- Ping-pong
- Petanque
- Waterpolo
- Darts
- Team games
- Minigolf
- Archery
- 3 tennis courts
- 2 beach volley ball nets
- 1 basketball courts
- Multifunctional court
- Soccer field
- Information and timetable subject to change.
* Additional charges. - Motorized Water Sports †Catamaran, kayak, deep sea fishing excurisons, scuba diving courses.
- Non-Motorized Water SportsWindsurfing lessons, sailing lessons, snorkeling, windsurfing, stand up paddleboard
- PoolThere are 5 pools on site. Five fresh water pools swimming pools. A huge swimming pool with 8 integrated Jacuzzis and swim up bar; private swimming pool for kids, an Adult Only (less restrictive dress code)swimming pool with 1 Jacuzzi (open until midnight). One quiet pool in the Grand Palladium Jamaica with one integrated Jacuzzi and bar service, and the Spa pool. This Property has Swim up Bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
- Golf †Golf Course located within 5 Miles of Property.
- Dophins CoveDolphin's Cove is next to the hotel, in Lucea.
- Chukka Blue
- Tryall Golf
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16673 reviews
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Jan 25, 2025NOT 5 star resort with very limited options.
We absolutely don’t want to come back here, because of unfortunate and disappointing experiences we encountered : 1. Upon arrival, we had to change our room because of a moldy smell. Additionally, we were only provided two pairs of slippers even though four of us are at the room. When we asked for slippers, we were ignored and didn’t receive it for three days until I called to ask again. 2. We had to constantly struggle to find food - there were empty trays at the buffet that were not refilled even when asked. Some of the stations were not labeled correctly, for example ham under the smoked salmon label. This is unsafe for people with allergies. There were 45min-1hr waits for jerk hut food because there was no one there. At multiple dinner restaurants, we came for our reservation time and were not seated until almost 40 minutes later, then waiting over an hour for even soup. We feel like we spent half of our time waiting for food. 3. We were further disappointed by the limited availability of the drinks on the menus in the restaurants, many of the drinks were not available because there were no mint, fresh limes/lemons, mixers, or alcohol types for those drinks (for example, mojitos and Moscow mules). 4. The bar at Sunset Cove is closed one day for the entire day for no reason and without prior notice. The days that the bar was open, half the alcohol types were not available there. 5. Towel exchange were closed before the posted hours, and we were forced to carry wet dirty towels to our room because of this. There was also an instance that they had no towel cards available when we wanted to exchange towels. Today they ran out of towels at 3 pm and told us to take good care of the towels we have, because we will not get any more. 6. WiFi is either very slow or sometimes didn’t work at all. 7. Staff seem overall uninterested, not even looking at our direction unless we’ve given them a tip. We had hoped that these issues would improve throughout our stay, but unfortunately, they only worsened. Therefore we decided to write a complaint on our third day. When I left the complaint, I was told a supervisor would contact me at dinner, however, no one reached out for two days in a row. I had to come to Guest Relations once more to finally reach the supervisor. Regrettably, this resort is not five stars, as is falsely advertised on your website. We didn’t get what we paid for and didn’t enjoy our stay.
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Jan 25, 2025Amazing get away!
We we're there to celebrate my boyfriend's 40th birthday and our stay was wonderful. The grounds were beautiful, the staff were accommodating and friendly, food variety was great and the food overall was very good.
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Jan 24, 2025nice place
Overall very nice, however it does lack handicap access to a lot of the stuff. No elevators in room is an issue. Lack of dinning areas for larger groups is also an issue.
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Jan 24, 2025Returning guest. Report losing its shine
Love this resort and 5th time here but shine has worn off some. Had dinner reservations every night but 2 meals had over 30 minute wait to be seated and meals took over 2 hours. People’s food came out at all different times and food average. This time here resort showing its age. No water pressure one day and lots of things needing update
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Jan 24, 2025
Mediocre resort at best
The resort itself is neat and clean with a nice location. The room was clean but a times had a sewerage smell where we had to open the doors to air out. Beds were outdated and horrible. Garden view was a shipping container right outside our patio along with the entrance for the employees coming in and out of the resort. They ran out of beer, vodka and gin 3 days in a role despite which bar you went to. Restaurant staff were extremely helpful and kind. Buffet served the exact same thing everyday we were there with food being mediocre at best. There were some things to do at night. We have stayed a multiple resorts in Jamaica and this is definitely not a 5 star resort at best a 3 star resort.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- Advisory24-hour room service will be charged at USD $17 per room and service.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.