These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
- One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
- Fruit Platter on arrival.
- 50% off Romantic/Family Dinner. Discounts are only applicable towards select romantic dinner menus/packages.
** Added value’s are not combinable with same added value’s of other promotions.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Guest will receive Complimentary Water Tour Experience with your stay. Join us daily at 1:00 PM or 2:00 PM for a scenic adventure from the hotel to Puerto Cancún where you’ll experience breathtaking views. Then, continue to a beautiful stretch of clear water just in front of the hotel, where you can dive in and revel in the refreshing ocean. Please note this experience is subject to weather conditions. Reserve your spot soon with the Concierge team availability is limited to 10 seats each day.
The inclusive program includes the following amenities:
- 24-hour access to food and beverage options including kid-friendly menu options
- In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer
- Buffet and a la carte restaurants without reservations required
- Bars and lounges serving international and domestic brand beverages
- Unlimited Fruit juices, soft drinks and snacks
- Endless daily land and water activities for all ages
- Live music and local entertainment
- Explorer's club for Kids ages 3 to 12 with supervised activity programs daily
- No wristbands required
- All taxes and gratuities
Unlimited-Luxury® for the kid in everyone!
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- BarsBarracuda, Beach bar with magnificent views.
Desires, Sports bar:- Sports bar during the day with multiple TV screens to enjoy sports events- Adults-only dance club with music lounge and late-night DJ
Rendezvous, Located in the main lobby area, enjoy our cocktail menu while taking in the view.
Sugar Reef, Located at “La Plaza” gourmet court area, perfect for enjoying your favorite tropical cocktail with views of Isla Mujeres.
Veranda, Lounge bar located at the specialty restaurants terraces
Bar 360°, Adults-Only Rooftop bar located on the 16th floor with stunning views of the Cancun area, including Isla Mujeres, Hotel Zone and more.
Breakfast is available for Preferred Club guests with a set menu. - Bluewater Grill
Dinner: A la carte international fusion specializing in Mediterranean cuisine with breathtaking Cancun skyline views. All guests during dinner. Family friendly.
Approximate seating capacity: 80
Adults-Only for Dinner
o Preferred Club Adults-Only for Lunch
- Coco Cafe
Premium coffee, pastries, and a variety of ice cream options in a relaxed atmosphere with ocean views.
Late night bites include fruits, yogurt, sandwiches, and more.
- HimitsuA la carte restaurant specializing in Pan-Asian cuisine with four Teppanyaki tables (Teppanyaki tables under reservation with Concierge).
Three available concepts: Sushi bar, Teppanyaki table and à la carte menu. - La PlazaInternational themed gourmet court within six different stations including:- Wellness food with gluten free and vegetarian options.- Pan Asian with a sushi bar and wok kitchen.- Mediterranean with a pizza oven.- Grilled area for hamburgers, hot-dogs and more.- Mexican with the “tacos al pastor” and antojitos display.- Desserts with crepes, ice cream parlor and sweet desserts choices.
Outdoor seating available. Approximate seating capacity: 80 - Mi LucreciaAuthentic a la carte Mexican cuisine.Approximate seating capacity: 98
- PortofinoA la carte traditional Italian specialties and a pizza oven in a contemporary setting.Approximate seating capacity: 130
- The Chef’s Table• Located inside the main kitchen, it is the most exquisite gourmet experience. Perfect to enjoy an amazing interactivedinner and getting a peek behind the scenes• Reservation required with concierge or sommelier• Approximate seating capacity: 12
*Additional costs apply. Reservations required with concierge or sommelier - The Wine Cellar• Located in between the Portofino and Lucrecia restaurants, the wine cellar offers a private dining experience with anextensive wine list and sommelier*• Approximate seating capacity: 10*Additional costs apply. Reservations required with concierge or sommelier
- Vista Prime restaurantVista Prime- Vista Prime restaurant will be designated for Preferred Club guests only.Vista Prime is an asado-style restaurant based on the grilling and barbecue methods used throughout South America. The shift in availability reflects the elevated restaurant experience, including the premier rooftop location boating panoramic views of Cancun, a chef and sommelier guided culinary experience offering the option of dry aged meat with an open kitchen concept, and an expansive mixology menu and top selection of wines.
- World Cafe
International buffet serving local and international specialty items and classics. Offers an exclusive children's buffet area as well as a private room for children to dine and play.
Approximate seating capacity: 188
- Babysitting†
- Beauty shop/salon†
- Body scrub†
- Child programs†
- Dry cleaning†
- Health club†
- Laundry/Valet service†
- Live entertainment†
- Lounges/bars†
- Massage services†
- Babysitting†
- Beauty shop/salon†
- Body scrub†
- Child programs†
- Dry cleaning†
- Health club†
- Laundry/Valet service†
- Live entertainment†
- Lounges/bars†
- Massage services†
- Medical Facilities Service†
- Meeting rooms†
- Pool†
- Restaurant†
- Sauna†
- Spa†
- Wireless internet connection in public areas
† Fees may apply
- Children's program †The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by our Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature, and exploration. At this fully supervised children's program, kids will enjoy the following:
• Arts & Crafts
• Indoor game room
• Storytelling and music
• Treasure hunts
• Sandcastle contests
• Board games and video games
• Kid's stage/mini theater
• Light snacks area for children
• Movie zone
• Climbing wall - Fitness center on-site †
- Golf †This hotel is adjacent to a beautiful 18-hole, 72-par golf course.
The Puerto Cancun Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent choice for sport enthusiasts. There are several activities offered such as children’s clinics, private lessons, and a restaurant.
Puerto Cancun Golf Course is closed on Mondays - Kayaking †
- Leisure Facilities †- Ping pong
- Billiards
- Beach volleyball
- Remote-control ships and cars
- Foosball
- Outdoor yoga on the 9th floor
- Fitness classes
- Board games- Pickleball - Non-Motorized Water Sports †- Water aerobics
- Non-motorized water sports
- Introductory scuba classes in the pool
- Kayaks
- Water volleyball
- Hobie Cat
* Additional fees may apply - Scuba diving †
- Spa †
- Teen programs †Ages 13 – 17 have the Core Zone Teens Club to socialize, play sports or games, and relax. Activities include but not limited to:
- Social events including disco mixers
- Snack bar with non-alcoholic drinks and snacks
- Video games: Xbox One, Nintendo Switch and PlayStation®
- Ping-pong
- Pool table
- DJ booth
- Cinema
- Air hockey - Water activities †Speedboat Adventure
- Marina Town Center Puerto Cancun Mall
- Parque Nizuc Waterpark
- Xcaret
- Xcaret Park
- Xenses Park
- Xel-Ha
- Tulum Mayan Ruins
- Cobá
- Chichén Itzá
- Cancun Hotel Zone
About 10 minutes away.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3214 reviews
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Mar 19, 2025Happy March
This was our 4th visit, always a great time and service at Vista. We came to relax and enjoy ourselves. With all the great staff, who could ask for anything else. Shout out to; Roof top bar Guadalupe barmaid Blue water Chef Armando German Captain Rodrigo Juarez Oscar server Juan server Mario server Edgar server Vanessa Hostess Norma Soberanis / Bluewater Manager of restaurant Preferred member services Maria Dominguez Himitsu Umberto server Vista prime Jose Porto Fino Jose Aguilar Adam Ruz Sommelier Brayan bar + food manager. P.S. the room was fab
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Mar 19, 2025Awesome vacation in the sun with food, fitness, and family.
The variety of food was amazing, the atmosphere welcoming and the overall experience fantastic. Alvin and Dania were fantastic and took care of everything. Drinks were constantly coming and they also were so very personable. The yoga instructor the palapa with @erickamontantafitness was incredible. She catered the workouts to the needs of those in the class and her passion and energy were undeniable.
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Mar 18, 2025
Wonderful staff, food, and service.
We spent eight days at the resort last week and had an absolutely wonderful time—truly the perfect family getaway with small kids! Our son loved the kids' club so much that he wanted to go every evening for dinner, giving us adults a well-earned break. He’s usually a bit shy with new people, but the staff made him feel right at home from day one. The entertainment team, especially Ruby, went above and beyond to make his experience special, even letting him be an "assistant" aerobics instructor—a highlight of his trip! The amazing ladies at the kids' club even made him a personalized name tag, which he was so proud of. Our room was spotless, with both morning and nightly housekeeping service that kept everything fresh and comfortable. The food was varied, flavorful, and consistently delicious. Having visited many resorts in Mexico—Playa del Carmen, Ixtapa, Tulum, and Puerto Vallarta—across different brands like Riu and Club Med, we can confidently say that Dreams has been our favorite by far. We will definitely be back! (One thing that wasn't great, is we didn't realize Cancun can be quite windy in March, so there were a couple days when the wind was a bit much.)
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Mar 17, 2025
Tropical Paradise! With Yoga!
Dreams Vista is a one of a kind All Inclusive beach front heaven. The short walk to the Ferry for Isla Mujeres is a must. The entertainment staff, including Robert, Eric, Victor, David & Ruby are welcoming & enthusiastic. The food & drinks are excellent. I thoroughly enjoyed my hydrotherapy session (which was extremely affordable). But, most of all, the daily morning yoga sessions with Ericka Montana, were the highlight of my stay. Getting treated to a Yogi of her caliber on a vacation to the beaches of Cancun was a fantastic luxury. Dreams Vista really elevated themselves above the competition by hiring Ericka.
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Mar 17, 2025
Favorite Resort Ever!
Everything was so special, not like any other resort we stayed at, not one negative thing to say. The staff was amazing, so helpful and polite. Emmanuel greeted us and showed us to our room. Kendron and Jessica were at the roof top pool everyday with smiles. We can’t say enough about the entire resort!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Small Dogs Welcome
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.