Hotel Overview
In this pristine land, guests will enjoy a profound connection to nature and a special atmosphere of tranquility. Costa Mujeres, known for its idyllic beauty and for the ancient Mayan ruins, has some of the most beautiful beaches in the world. For those who want a little more action, TRS Coral Hotel- Adults Only - All Inclusive offers a vibrant nightlife, rich gastronomic offerings, and a wide variety of cultural, leisure and entertainment options, due to its proximity to the city of Cancún and other points of interest in the region.
The hotel boasts 469 luxurious rooms, each with balcony or furnished terrace, hydro massages and stunning views. Dive into the numerous top services offered, like the exclusive swimming pool, spa and gym. Among many others, direct access to the swim-up pools of some suites, private check-in and check-out, national and international newspaper, international à la carte restaurants, a private beach club, transportation of guests inside the resort are some of the 5-star premium benefits.
Location
Cancun - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12870 reviews-
Beni’s Chicas…Amazing service at the beach and pool!
Michael and Beni are an amazing team! We had fun and they were so attentive to us all day! If You are interested in an VIP experience they definitely delivered… right down to the water at the end of the day… making sure we hydrated after a great day drinking session!!!! Love your outstanding service gentlemen!
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We had the best Butlers throughout our stay. José,Stefano and Misael.
Our Butlers José, Stefano and Misael we the best. Their service was excellent. Whatever we needed they provided right away. The carts to and from the restaurants were very sent within minutes. We didn't have to wait. From day one they fulfilled our needs. Hopefully when we visit again we will have the same Butlers. I will give them 5 Stars for the our entire stay.❤️❤️
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Decent except for the severe food poisoning from the Mexican restaurant
We booked two rooms and stayed for a week from the UK. Pros: Lovely hotel, amazing rooms and very well kept overall. Great beds and pillows. Good high quality drinks (lots of choice and good top shelf brands included) Butters were good although it’s pretty much just to book restaurants. They got the times wrong for the Helios restaurant for us but the restaurant accommodated anyway. Buffet on the GP side had ample choice and good food. Lots of hard working staff in the bars and pool service was good, they were very attentive. Beautiful beach although no wifi on the beach which was annoying for those needing to stay connected. Cons: Food poisoning from eating at the Mexican restaurant on evenings 27th November. My mother was severely sick and had to take an 11 hour flight home, she has still not recovered after 3 days. Judging by other reviews, this isn’t an isolated case. This point alone literally ruined the whole trip for us and will not be returned or recommending based on this. Service very hit and miss, sometimes rooms missing towels. Between the two rooms we booked, one would have chocolates on the bed, the other not, one would have turndown service, the other, not. Not a deal breaker but considering we paid the same for both rooms it was a bit odd. It felt staff were so overwhelmed due to high season, for breakfast in Capachio we waited so long for coffee (sometimes never turned up), generally staff were just rushed off their feet and couldn’t cope. Food on theTRS Coral side was nothing special but fine. The hotel is also so big and nobody really explains anything to you so you spend the first few days just figuring it out a bit. Room 1227 had damp and room 1125 had a bath that didn’t work. They came and fixed this promptly but every day it would leak across the floor which was odd.
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Loved this trip!
The TRS Coral Resort was beautiful and exceeded my expectations. I had an ocean view room on the 2nd floor which was very close to the beach, overlooking the pool, with ocean views. I believe the only ocean front rooms are bigger suites, but my room was huge, with a gorgeous terrace, and modern furnishings. Loved! My 3 butlers - Adrian, Bryan, and Alfredo - were so kind and helpful. They assisted with dinner reservations, transportation to tennis, and general questions. They were especially helpful in my first few days as I acclimated to the property. I spent most of my time at the beach or playing tennis. The beach setup is gorgeous with standard lounge chairs near the ocean but I especially enjoyed the chill hammock area a bit set back from the water. Speedy Gonzalez (Fernando) was my waiter on most days and he was the best! Engaging, funny, and made me feel like we knew each other for years. I played tennis at the Rafa Nadal Tennis Centre on the property and highly recommend! I will definitely be back!
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Great staff, perfect for tennis lovers
Pedro, Bryan, Adrián, Alfredo, Roger, Roberto- just a few names that made our stay at the TRS coral wonderful. They went above and beyond to ensure we had everything we needed at all times. At the Rafa Nadal tennis center, Facundo, Fran, Hugo, Guille, Mónica, and Alejandro just to name a few were amazing. In three minutes of my private lessons with Hugo and Fran they were able to change my backhand and greatly improve my forehand- things I’ve wanted to improve for a while now. The total tennis program was so fun, I really enjoyed it. It’s better when they break out the groups by level, that way you are not stuck with beginners. Tennis was a major highlight of my stay for sure. One of the things I would improve is that if you want a place to sit by the pool is you have to get up at 6am to get a spot because people get up super early and lay their stuff on chairs and some don’t even come back for half the day. The hotel should have a better system for this. No one wants to get up that early on vacation just for find a place to sit. Breakfast and Dinner was awesome. Lunch options were not great. The Mexican restaurant was actually my least favorite which was really disappointing considering we were in Mexico.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.