Hotel Overview
Property Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6721 reviews-
My experience at Viila del Palmar Flamingos
All the staff here have been wonderful. This was my first visit as a member. The concierges have been helpful and knowledgeable. They have made my visit memorable. I highly recommend this resort because of the way they make you feel special here!!
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So much fun.
The kids club was so amazing. The activities was so much fun. i’ve never been on this fun before it was super fun meeting everyone there the resort was very nice. Amazing food amazing restaurants. None of my types have ever been better than this one. I really recommend it.
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LOVE THIS PLACE ❤️💕❤️
We have been here several times and always look forward to returning. The staff is friendly, the food is good. We don't do all inclusive because we love spending time mostly in Bucerías and Puerto Vallarta as well as the resort. One of my absolute favorite things every visit is a spa massage. I go an hour early to take full advantage of the sauna, steam bath, hot tub, ice bath and the cold cucumbers on my eyes with a clove scented warm pillow behind my neck. So when it's time for a massage I'm already really relaxed. Today I was lucky to have Teresa as my therapist. I judge a massage therapist by her ability to detect my trouble spots without being told. She was a master at it!! I will definitely be back here and I will absolutely request Teresa next time.
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Friendly staff
Miguel & Said were absolutely amazing! They made our trip very memorable and exciting and this has been my favorite place to visit in Mexico. Partially because of the entertainment staff. They were wonderful. Our waiter Oscar was great. they made us feel very welcome and we had so much fun doing Zumba, pool, water, aerobics, pool, volleyball, and beach volleyball Enrique was our server at the buffet and show and also at when the restaurants and he was absolutely amazing with the extra mile made us feel welcome. Made special birthday shots. He made our trip very special. !!
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Best concierge staff ever!
Two of us were here to coincide with Dia de Muertos. We cannot say enough positive things about the concierge staff who helped us during our stay: Julio, Bertha, Lucy and Lucia. So very warm and kind at all times, ready to help address the smallest concern! We look forward to seeing them the next time we visit. Los mejores deseos!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.