Guests will receive up to $600 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $800 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- AquaLobby Bar
- CornwallBuffet
- Es Palau
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- ExodusTheater Bar
- Galleon
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- HemingwayCigar Bar
- KiniroJapanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - La Toscana
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- LuceaSwim-Up Bar
- Port MariaBuffet
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-siteFun & Fitness Program
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports †
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling
- PoolThere are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
Unlimited green fees, carts are at an additional charge. ($)
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10288 reviews
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Feb 05, 2026Lots of positives but also some turnoffs
9 night stay A lot of positives: The staff including all beach and pool support, bar and restaurant servers, and housekeeping. All responsive and fun to interact with. Top Notch!!! Our pool view balcony room was spacious and clean. Pool cleanliness was outstanding! The quality of meals. Outstanding restaurants with great variety! Great entertainment content and variety for the evening and lots of on site activities during the day. So why not 5 stars? First turn off…they function like a time share. Insistent at check-in that you meet with your concierge the next morning so you can be “brought up to speed on all the resort activities”. When you do so little is shared and they suggest they meet you for breakfast the following day to do so. If you agree they have you meet them at the concierge desk and the shuttle you off to a sales office for a 90 minute presentation to try and sell you a club membership. We bailed upon entering the sales office realizing what was happening. Never did get any introduction to resort activities. Second, no reservations for dinner except at the Japanese restaurant where they seat four couples at once around a grill. Other popular (and great!) restaurants are first come first serve and have a line before opening if you want assurances you can get in. If you cannot you go on a waitlist and they text you, but this makes it very difficult to plan on attending any of the entertainment (which is great). One night we tried getting on a waitlist list at around 7 for a restaurant that open at 6 and never got in. If you get in by standing in line, you have to go right away, and then you are done at 7-7:30 and left hanging around to 9-9:30 for the entertainment. Also a restaurant turnoff is that they insist you order your entire meal all at once…. App, entries, wine, desert. Only thing I can think of on this is that with no reservations they can quickly turn over tables as soon as a party finished, but restaurants were never completely full any time we ate so kind of crazy. I guess the plus is it upped our alcohol intake after dinner ……. Clearly not a 5 star relaxing process. Definitely a rise early resort to land a pool/ beach chair especially if you want some shade. At times not enough to go around. Short on hot shower water both early and before dinner. Last, a common issue that exists for most all inclusive stays. No Guidance on tipping. We opted on the appreciative side. Left $5 for Bfast and lunch buffets, tipped bar servers as we would if paying, and the same for dinner….$20-40. Wish the resort would provide up front guidance. Seemed like we were in the minority by leaving a tip. I actually asked the concierge and got an if you feel it is appropriate response.. she looked surprised like no one had ever asked before.
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Feb 04, 2026JOIA Iberostar resort in Jamaica is a wonderful resort!
We had a wonderful experience at the JOIA Iberostar in Jamaica. Our butlers Andre and Alain were amazing. They were very attentive and extremely helpful to us throughout our week. We would highly recommend them and the resort to anyone who’s looking for a wonderful week away in Jamaica.
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Feb 03, 2026
Grateful for an unbelievable trip
We were really blown away by our experience here at JOIA! The resort had a few spots on the roof and some palm tree damage but other than that you would have never known they went through a category 5 hurricane. The staff is amazing hands down. Shout out to Andrew at the steak house, Justine at the French restaurant, Ace in the theater and Travis at the pool Bar! The food was fantastic and each restaurant provided a different experience that met expectations I have never had at other all inclusives. The beach was amazing, clean and great service for drinks. It was nice that our section was private and did not deal with vendors harassing they were just floating by and super nice. Cannot speak more highly of this place and can’t wait to see the renovations. I highly recommend JOIA for a couples or friends getaway. Please come and support the wonderful people of Jamaica and continue to help them rebuild. We will be back!
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Feb 02, 2026
Babymoon at the JOIA for a couple who doesn't go to all inclusives a lot!
As someone who is generally not into all-inclusives, I have to say staying at the Joia was an amazing experience. It is small, and because of that you really get a great sense of intimacy at the resort. The grounds are really stunning, and the vibes are CHILL. You get to know the staff, which are truly above and beyond exceptional people. The pools and the beach are so serene, I went 7 months pregnant and never felt overwhelmed by a party environment, or crowds. It was always easy to get good spots at the beach and pool. The aqua fit was one of our fav things to do everyday (Shoutout to the lady trainer and Momo - we had such a hoot with them) and the activity director and his team did SUCH a good job at getting us to do some fun stuff, especially the beach volleyball my husband played (Trini hung out with my while he played and made us feel so special and loved - huge shout out to her!) Also a big shout out to Travis at the swim up bar for making me feel included with non-alc drinks for my pregnant self, always singing and having fun. The only thing I would note on is if you're looking for a resort with lots of food options and you're a bit of a foodie, it may not be the best fit for you. Sometimes the selections of items were limited - especially the room service, and a few of the restaurants were a bit of a miss. But, that being said, I can clearly tell they are trying to incorporate lots of options for people, including staying authentic to the national cuisines - which we really appericated. The breakfast was great, and the Jamaican restaurant for lunch as well as dinner was a real pleasure to dine in and on their beautiful patio. Most importantly we want to just send such a huge thank you to the people working at the Joia. After the hurricane I can imagine it was a very tough time for the Jamaican people and everyone we encountered working at the resort made us feel so welcomed and loved. We will be back, it was truly such a special trip for my husband and I's babymoon. Thanks Joia!
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Feb 01, 2026
Best of our 4 visits to Jamaica.
We left a cold snowy Georgia for a warm,beautiful, hospitable Montego Bay and a lovely JOIA Iberostar Rose Hall. We added a day to our reservation which caused some confusion but the front desk resolved it with a 2 step upgrade to an ocean front butler suite. Our butlers Ralston, Gary and Kadeen were so very helpful in so many ways. I had dreamed of having a milkshake on the beach. They made it happen even though the bars do not stock ice cream. Our room was very clean. Daily room maintenance, mini bar, pool activities, food options were all fantastic. Although the area shows much remains of the hurricane, and the lives of all those who served us so graciously continue to be impacted as home repairs are ongoing, you would never know it. Facility and landscaping were immaculate and every staff member at every level were smiling and went out of their way to accommodate us. The result was a totally relaxed and enjoyable 6 days. Already working on a return. We have been to Jamaica 4 times but our stay here was by far the best.
- AdvisoryAdults Only Resort.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryWe are pleased to formally announce the Full Renovation of JOIA Rose Hall for the period of June 1 to November 30, 2026.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.