Hotel Overview
Few places on earth are as captivating and inspiring as the AAA Four Diamond Iberostar Grand Rose Hall. Located just twenty minutes from Montego Bay, this adults-only, 5 star Jamaican paradise is filled with never ending service and endless luxuries. It's sure to please those in search of the world's finest vacation experience. Iberostar Grand Rose Hall offers an unrivaled experience, designed to pamper like never before. Here, guests are treated to all-inclusive, all-suites, adults-only paradise, rich in luxurious personalized butler service, 24-hour gourmet dining and dazzling amenities. The elegant colonial style architecture offers a stunning atmosphere designed to offer maximum comfort and maximum pleasure.
Location
Montego Bay-BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers
are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel
Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth
between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel
Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9771 reviews
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Oct 07, 2024Review Joia Grand Rose Hall Prestige Club Beach Area
Donavon at The Prestige Lounge at the beach is amazing. He is dedicated to ensuring the guests are well looked after. The sun beds are placed where you need them(within the rules of the Club, of course). The cabanas are kept clean, comfortable. Very nice, friendly personality. Anything he can assist with, just ask. If it can be done, it will be. Attention to detail, that's Donavon.The beach area under his direct pervue is always kept very clean. Much love and respect.
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Oct 06, 2024Lovely Vacation.
I went with my wife to celebrate her birthday. We had an amazing time at the hotel, the food was great, beautiful scenery, very relaxing. For breakfast we always had the Jamaican options, we were never disappointed. For dinner we ate dinner at the Galleon, the Port Maria and also did the buffet. The meals were awesome. Only bad experience was on the first night at thr Galleon where we had to put our names on a waiting list to be able to eat there and it took a long time to get served. Including the fact that most of what we wanted wasn’t available. Other than that we had an amazing time. Huge shout outs to Alex at the Port Maria restaurant, he is awesome. Concierge Marvalyn was totally marvelous. She’s very nice and totally committed to making guests feel welcome and supported. They definitely helped to make the trip memorable.
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Oct 06, 2024
Our first, but not last, trip to Jamaica!
As I sit here, first day home from a wonderful vacation, I wanted to share some thoughts about JOIA Rose Hall. There have been so many highs and so few lows on our first visit to Jamaica. Here we go… - We used Club Mobay for arrival and departure, but there were no lines so it probably could have been avoided . - We booked transport through the resort and it was a short ride in a nice air conditioned SUV - Our first impressions were that the resort and grounds are every bit as nice as the JOIA Paraiso in Mexico which we love. - The room is perfect and cold! Others have said they are dated, but I don’t see that at all - We were celebrating our 4th wedding anniversary and the staff didn’t miss a chance to wish us a happy anniversary or decorate our room, fill the bathtub with roses and bubbles or decorate our dinner table. It was really great. - Our butlers, Owen, Orain and Rohan were there for us all day every day - We are members of the Iberostar Club. Cedric, our member experience ambassador is one of a kind. There’s nothing he can’t get done. As I said to him today, if there was ever a job that was perfect for someone, this job is perfect for him. He made our vacation even more special than it already was . - The buffets are hit or miss. It’s buffet food. Some stuff is delicious, some is so-so. - The buffet staff is the same, but mostly miss. It sometimes takes forever to get a drink and a refill is non-existent. Some were friendly, some were less than friendly. - The a la carte restaurant staff, other than our waitress at the Japanese restaurant was great - We ate at Japanese, the steakhouse (twice) and Italian (twice). We also had the buffet once and room service once. Other than the buffet and room service (cold food), the food was excellent across the board - The pool area is perfect. In my opinion, it beats JOIA Paraiso hands down and that view of the ocean from the infinity pool is priceless - The SP beach area is great. I’m sorry it took until the last day for us to make it there My wife and I agree, we will absolutely be back here VERY soon!
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Oct 06, 2024Average stay but decent views and service
First time in Jamaica and also at an Iberostar. Came based on the high reviews, all places have good and bad, these are the highlights for our very short 3 night stay at an Oceanview: Good - Service was friendly, resort is very walkable. We loved the spa and felt this was a very missed opportunity to relax (no appt needed) with lots of jacuzzi and heated seats so don’t sleep on this one!! We also enjoyed the Japanese hibatchi and show from our chef who was funny and engaging Bad - the rooms need updating. Our sink had a crack in it. There is a moldy smell through out the resort. The coffee machine at the coffee shop was broken. Buffet food mediocre. Lots of vendors at the beach selling stuff, kind of annoying. Smell of cigar or weed everywhere, I wish they had a non smoking section. Tip - Beware of their membership / timeshare presentation. We took their offer for a free massage and now I wish I had just paid for it. They are super nice in the beginning and say no pressure but there is pressure and once they can’t make the sale the friendliness goes away. Our fault for doing this so save your precious vacation time and use it at the beach, pool or spa. Unless you want the membership, which honestly felt like scam.
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Oct 05, 2024
Friendly staff, great food and wonderful beachfront
Fabulous food and facilities. Beach front room with swing on deck worth it. Wide range of restaurants. Staff was friendly and helpful. Our buttlers Gary, Ralston, Kadeen and Rohan were great! Fun music, singers and activities at night. Fitness facilities were top notch.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.