Fruit basket with bottle of champagne
Free room upgrade (based on availability at check in)
15% discount on massages
Resort credit coupon of $1500 per room
To receive this offer, just enter "Honeymooners" in the Special Service Request section during check out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in.
* Breakfast, lunch, dinner, and unlimited snacks
* Alcoholic and non-alcoholic beverages
* Free WiFi in all the facilities
* Free Room Service from 1AM to 11PM including starters, main dishes, desserts. There is an extra charge for gourmet recommendations, wine, and cigars
* Daytime activities program including aerobics, aqua gym, ping pong, Pentanque, archery, waterpolo, darts, billiards, tennis courts, basketball, language classes, beach volleyball, diving induction lesson in the pool
* Sunset Boulevard Discotheque for adults from 11:00PM to 2AM
* Shows and games every night in the theater, live music in the bar
* Children's animation throughout the day and mini disco at night.
* Watersports including: kayaking, catamaran, snorkeling, sailing
- Selected Suites, Entire Suite area available to ONLY Family Selection Guests
- Private Lobby
- Private Restaurant with hot and cold snacks throughout the day
- Private Bar offering premium beverages
- Private "lounge with TV" and Private Entertainment area
- Heated Pool with water service, Solarium with Balinese beds and lounge chairs
- Reserved area on the beach with water service
- Family Host
- Priority Reservations in Restaurants
- Special Turn Down Service for Children
- Surprise preparation of the hydromassage tub with special amenities for the little ones
- 24 Hour Room Service
- Personalized minibar with special beverages
- Unpacking/packing services
- Free Sunscreen
- VIK welcome kit for each child. Mini bath robes and slippers
Resort Details
- BambuOffers guests a perfect place to enjoy the best exciting and exotic oriental cuisine that is sure to please.
- El BosqueMain restaurant offering international cuisine, buffet style.
- PortofinoNext to the main pool, this restaurant pleases your palate with exquisite recipes of Mediterranean cuisine, resulting in incomparable dishes.
- Various Lounges/Bars- La Placita
- Secret Bar
- Las Olas
- Las Terrazas
- Hemingway Bar
- Beach Bar
- Sports Bar - VIVA MÉXICOWith a magnificent view of the bay, this restaurant offers you a delicious selection of Mexican cuisine specialties, plus an extraordinary dessert bar.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
-
Various Wedding Packages are available.
Please contact hotel directly.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteMini club for children 4-12 with an extensive play park. Offers television, videos, Sony Play Station, music equipment and a wide variety of daily supervised activities.
"Baby Club" for infants 1 - 3 years old.
Parents will be supplied with a page in the event there is a problem they can be notifies immediately. - Direct access to a beach
- Fitness center on-site
- Hot tubThere is an outdoor hot tub.
- Motorized Water Sports †Water skiing
Jet skiing
Scuba diving - Non-Motorized Water SportsWindsurfing
Kayaking
Boogie Boards
Stand up Paddle board
Catamarans
Surf boards with free long board lessons - PoolThere are 3 pools on-site including an Infinity pool overlooking beach and Banderas Bay.
- Sauna †
- Spa †Guests will pay a fee per person, per day to access the wet areas of the Spa.
- Steam bath †
- Tennis court †There are 2 lit tennis courts on-site.
- Golf †Golf course located within 10 miles of the property.
- On-site EntertainmentCovered outdoor theatre hosts live nightly entertainment featuring local talent. Wide variety of theme nights including audience participation and Broadway style shows.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13727 reviews-
Mar 25, 2025Disappointing
Food quality was below average. Never had good fish. Many times food was not hot. Queso at Mexican restaurant was a clump of shredded cheese (not even melted or able to dip a chip into) surrounded by green sauce. Pool chairs always full. Bathroom too far away, room stunk like mildew. Restaurant reservation process frustrating and full. Could not reserve for more than 2 people… with a family of 4 in 2 separate rooms this was a nightmare.
-
Mar 24, 2025Family time!
Had a great time with family and staff was friendly and so hard working. Really had fun at the 4pm cooking classes and the exercise classes were also a lot of fun.
-
Mar 23, 2025
Cons outweigh the Pros unfortunately
March 2025 We’ve been to quite a few all inclusive resorts and can say this one was our least favourite. We enjoyed the week and made the best of everything but wouldn’t return here. Cons: -Booked a king room and were given 2 beds, said they couldn’t accommodate us and just pushed the beds together - AC does not work well, rooms are cool but not cold when you enter - infinity pool was filthy, couldn’t see the stairs most days and the salt water pool they list as their 5th was not full once during our week here - Reservations for restaurants are very difficult unless you’re on the app at midnight each night. - Tons of stairs and hills/ if you have any sort of mobility issues this is not a resort for you - Pool staff was very rude, each morning telling us we couldn’t leave our towels unattended for more than 30 mins and that we couldn’t use a Bluetooth speaker. I’ve never been told this in my life at a resort. - Very limited snack options- you have to walk to the buffet, only one restaurant offers hot dogs/hamburgers during lunch. Coffee stations were broken most days and again only located in lobby of buffet area. - no fancy plastic glasses given or glass options, always plastic cups. Limited drink options at the pool bars- no menu and didn’t know how to make many drinks - Swim up bar said 10am on app and never opened before 11:30 each day. - guest services not helpful. Asked about decorating my mom’s room for her bday and they said there was a cost, which was fine, but they couldn’t find the cost so after wasting 20 mins sitting there we said never mind. Pros- Staff is friendly, jungle theme is beautiful, grounds are well kept. Food was decent, beach was clean and water was nice to swim in. Entertainment was good, Bingo and Earth Hour party was fun. My cons may seem minimal to some but after traveling around to a variety of resorts you get used to certain things. I stayed at the Grand Palladium in Jamaica and had a totally different experience years ago. There are better options in PV in my opinion.
-
Mar 21, 2025Not great
This hotel is not for anyone with mobility issues. Up and down stairs, hills gets exhausting after a while. No elevators. Pool water was cold. The food handling was sketchy, and staff listens to requests, more water, etc but never actually delivers on your needs. I was told No by many staff when requesting water or non alcohol beer. We wanted to go home by day 5. Not worth the $6000 we paid
-
Mar 20, 2025Not relaxing
Uncomfortable beds, loud music all day and night, crappy excursions, no hot water in the mornings, sewage smell at the nest restraunt. Good members lounge and good bar service and great restraunt food though
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.