Hotel Overview

This inspired all-suite resort offers a romantic atmosphere and premiere accommodations in the heart of Riviera Nayarit. Relax with a treatment at the world-class spa, indulge in delicious international cuisine and unwind in spacious, first class suites. Whatever your vacation style, you will find paradise at this enchanting luxury retreat.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 15 miles

Property Information

Accessible rooms: 4
Total rooms: 267

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory The standard cancellation policy applies to all room categories unless booking a non-refundable room category. Non-refundable room categories will be 100% fully non-refundable at the time of booking.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 4526 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Thanksgiving Holiday with fanily

    A great resort with the friendliest staff you will ever meet. Beautiful pool and beach location with everything you’ll need from an-inclusive resort. From the concierges to the pool staff, you’ll receive 1st class attention and service.

    Nov 29, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Grand velas-exceptional

    By far and away the most incredible all inclusive I’ve ever been too. The service is the life blood of the resort. For 5 days we never heard the word “No”. Perfect for people of all ages. Infant to 90. The folks that helped us were exceptional Luis- head concierge. Kept us organized the whole time. Jorge- pool concierge. Made sure all our requests were met. Gilberto and Gustavo. The fastest waiters in all of Mexico. Thank you all!!! A++. Will return

    Nov 29, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfection

    Best service I have ever had on vacation. This place is breath taking… every single detail of the resort is a thing of beauty. Luis was our Concierge for 5 days helping us with everything and anything from baby bottle cleaning to swimmers ear issues to reservations to transportation. Very professional, genuine and kind! We loved him. They make it easy to travel with infants and toddlers! At the pool Gustavo was outstanding making sure our large group of 21 was constantly being taken care of. Same with Gilberto. We are sad to leave but will be back indeed!

    Nov 29, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best honeymoom

    I can't say enough about how wonderful our experience was at grand velas! We went for our honeymoon and we couldn't have picked a more perfect place. The views were absolutely stunning, everything was clean and well kept, our spa days were heavenly, and the food was to die for. We went back to the Italian Lucca a second time because the food was the best we've ever had. Even the room service and buffet food was great. And last but definitely not least, the staff were the nicest and most accommodating. Chepe our concierge was above and beyond (he even got both our nfl games on and opened the koi bar early for us) we looked forward to seeing his smile everyday by the pool. And Gustavo and Ray and all the servers at the pool made our day with their warm personalities and incredible service. We can't wait to go back already!

    Nov 28, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    So grateful!

    We recently returned from a one-week vacation at Grand Velas Riviera Nayarit as a family of seven (five adults and two children aged 8 and 10). It was truly an unforgettable experience! The resort is incredibly family-friendly, with something for everyone to enjoy. The sandy, swimmable beach offered great waves for boogie boarding, and the dining options were exceptional. Every meal was a treat, with the buffet and specialty restaurants exceeding our expectations. The staff’s dedication to creating a welcoming and enjoyable atmosphere is what truly sets this resort apart. We’d like to give special thanks to: • Karina, for her sunglasses cleaning service at the pool - such a thoughtful touch! • Carlos, who made beach volleyball and boogie boarding so much fun. • Jorge, our wonderful pool concierge, who ensured we had everything we needed. • Perla, our vacation concierge, for making our stay seamless and stress-free. • Elmira, for leading enjoyable stretching sessions and water volleyball games. • Emiliano, for bringing energy and enthusiasm to beach volleyball. • Esmeralda, who worked tirelessly at the omelet station in the buffet every day. We are grateful to the entire team for their hard work and hospitality. Thank you for making our trip so special. We can’t wait to return!

    Nov 26, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.