Hotel Overview

Resting on the beautiful Pacific coast of Mexico, this oceanfront retreat provides the perfect blend of relaxation and fun ideal for families and couples. Surrounded by 15 acres of botanical gardens and beautiful sandy beach, guests enjoy a selection of fetching restaurants, several entertaining bars, refreshing swimming pools, an appealing spa, a quiet pool for adults, open-air massage services and an exciting children’s activity program and play area.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 30 miles

Property Information

Year Built: 1999
Last Renovation: 2011
Floors: 3
Total rooms: 355

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Hotel Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 13308 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing bartender..

    Bar service at hemmingway was exceptional.. the bartender was very attentive and polite… amazing social skills .. he was really a delight to talk to..! We wish him the best in his future endeavors.. An outstanding young man … with a very positive attitude

    Oct 01, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Anniversary Get Away

    We were at the resort for the weekend (Friday-Sunday) for our 32nd Anniversary and had a good time. This resort seems to be tailored to people with timeshares. We were approached to buy a "membership" and this was the worst part of the trip. We chose this resort as an alternative after hurricanes hit in our original destination. The resort is older and it shows but the staff is welcoming and professional and the accommodations are more than adequate. We had a wonderful get away at this establishment.

    Oct 01, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A relaxed vacation.

    We would like to thank the people at the Palladium Travel Club (Cecilia, Elizabeth, Brando, Tomas and Antonio) for their efficient assistance during our 10-day stay at the Gran Palladium. In addition, we greatly enjoyed the excellent service received at the Portofino, Adelita, Terrazas and The Nest restaurants. Everyone at these restaurants was very friendly and highly professional making our dinners very special moments. Although it may seem unfair, for the reasons stated above, we would like to acknowledge Mr. Omar del Toro at the Portofino Restaurant, not only for his professionalism but also for his kindness and focused attention towards us. Thank you all and see you soon!

    Sep 24, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Absolutely disastrous!

    What a disappointment to spend your vacation time at a resort that absolutely sucks. Horrible food, service, pool. I feel like instead of vacationing we were jailed in a facility and tortured for seven days. This experience will probably cause us to never return to Puerto Vallarta.

    Sep 14, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Enjoyed our time!

    We had a wonderful time. There were 13 of us and we had no complaints. The resort is at least 45 minutes from the airport. More if you drop others off on the way. We used air canada vacations and Enrique was great. We did two excursions from the hotel arranged by air canada. The food was good. Lots of choices at the buffet and la adelita was the best restaurant. We had our 4.5 year old son with us and he loved the pool and buffet. He went to the kids club and loved it as well. they only allow 2 hours per day for the kids club. Everyone was very friendly. It was clean. The resort isn't new so it could use a few fixes here and there but over all I loved it. I did the water spin class once but that is the only activity i did on the resort it was good. We used the gym and spa and liked it too.

    Sep 10, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.