Hotel Overview
At the Bahia Principe Luxury Akumal, experience the essence of the Riviera Maya in a beachfront setting with a touch of luxury and exclusivity for everyone. This hotel features an Adults-Only area. Located in the heart of the Riviera Maya, near a beautiful Caribbean beach of crystal, clear waters and surrounded by the lush vegetation of the tropical jungle. You can get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply). Stay at 1 and Play at 4: Staying at Bahia Principe Luxury Akumal, you can enjoy the facilities at Bahia Principe Grand Coba, Bahia Principe Grand Tulum and Bahia Principe Luxury Sian Ka’an (buffet restaurants excluded). In total 24 restaurants, 25 bars and
It’s ideal for:
Active people who want to get the most out of their time in the area, with an exclusive atmosphere and premium services.
FREE unlimited WI-FI throughout all areas of our hotels.
Location
TulumProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14178 reviews
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Nov 30, 2024Beware of Theft and Untrustworthy Staff
Bahia Principe Luxury Akumal, Mexico I recently stayed at Bahia Principe Luxury Akumal for a week with a group of 30+ people to celebrate a wedding. While the event itself was beautiful, our overall experience at the resort was overshadowed by significant security concerns and poor handling of a serious situation. During our stay, two expensive items—a pair of AirPods and a JBL speaker—were stolen from rooms. Both items were securely stored before we left the rooms, yet upon returning, they were gone. We reported the incidents to the resort multiple times, but their response was incredibly disappointing. The resort claimed the items were "not found" and failed to address the matter further. Adding to the frustration, prior to these thefts, we were leaving tips for the cleaning staff as a gesture of appreciation. Unfortunately, this goodwill was met with mistrust, making us feel unsafe about leaving anything valuable behind. Following the incidents, we resorted to using the "Do Not Disturb" signs on our doors to prevent staff entry. Despite this, staff frequently approached us and insisted on going into the rooms, creating an uncomfortable atmosphere. This was an unfortunate and distressing experience that tarnished what should have been a joyous occasion. I cannot recommend staying at this resort due to the untrustworthy behavior of the staff and the resort's failure to resolve the situation. Travelers should be cautious when considering Bahia Principe Luxury Akumal.
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Nov 30, 2024Amazing service
Beautiful resort, amazing service and good food. Can't wait to go back. A special shout out to Maceta on the mayans ruins tour, his information and recommendations were brilliant. Best Tacos and margaritas from the whole trip. Also to Jose and his incredible team at the restaurant buffet. They made our holiday!
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Nov 28, 2024
Nice relaxing Mexico getaway
I love Bahia principe akumal. I like the pools and ocean, it's a pretty relaxed resort. I don't care for nightlife. I go with a friend to relax and recharge. We eat, drink, talk and talk and talk and enjoy the sun. I especially enjoy the 18 and over restricted areas. I raised my kids and I don't want to vacation with them. So I can't really speak to the other areas where children are allowed.
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Nov 27, 2024A nice getaway
We were there in September 2024 and enjoyed our stay overall. We managed to book 4 a-la-carte restaurants at the Akumal and enjoyed all of them. However, we also booked 2 others at Sian Kaan and were somewhat disappointed. The lobsters were tiny and Asian Pad-Thai were awful…not even close to the actual pad-thai noodles. If you are going there, make sure to download the app and book a-la-carte restaurants well in advance before you go as there may not be many spots available. The services and staff were great and they worked really hard to serve all the guests at the bars, restaurants, lobby, service desk, beach, etc… We enjoyed all of the daily night shows at Akumal and we think all the performers were really good. However, the resort overall is getting somewhat outdated and can really use renovations. We took Air Canada to Tulum and were very surprised to see a very new and nice Tulum International airport. Everything is new, clean, modern, and the airport staff were very friendly even for the security personnel. We will likely return again when we can get deals on the package during a low season.
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Nov 27, 2024
Excellent Trip! A few suggestions.
We had a great time! Our room overlooked the inifinity pool & ocean & was right by one of the restaurants. We read by the pool & swam every day, there is a small protected area in the ocean with lots of fish. We had a few ala cart dinners, the Ku'uk was exceptional. Visited the other 3 Bahia locations (walked & took shuttles) & also ate at Tulum & Coba, it was nice to have variety. They arranged for a taxi to take us to Ek Balam, wait while we toured it & brought us back. Service was exceptional! Areas that could use attention: 1 - The airport. We arranged for transportation through Bahai & it was a miracle that we connected with a woman wearing an AirFrance shirt who got it figured out for us. 2 - At the Akumal gift shop, the clerk switched sizes on us, so watch them carefully or shop elsewhere. 3 - We are fairly certain my husband had his Kindle ripped off here. It should have been in the safe, but still. 4 - None of the jacuzzies are heated. I really like relaxing in a hot tub & looking up to see palm trees. I totally recommend Bahia Principe Akumal. We are ready to return!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.