Resort Details
- BistroSelection of gourmet specialities. Open for dinner, only for adults (18+).
- Don JaumeSteakhouse Argentinean Style, offering the best cuts of beef imported from the US and Argentina.
- El Mariachi LocoMexican cuisine and tequileria with an outdoor terrace. Open for dinner.
- FlavorsThe Main Buffet restaurant offering International food with several show cooking areas. Open for breakfast, lunch and dinner. Air conditioned and outdoor terrace.
- Il BotaccioItalian restaurant. Open for breakfast and lunch for Elegance Club guest.
- KabukiJapanese restaurant offering two different options for dinner: 7 Teppanyakis (reservation required) 5 sittings per night and maximum of 8 guests per Teppanyaki. Sushi bar with open sitting. (No reservation required for the Sushi Bar).
- Mar HouseBeach front restaurant with beautiful views of the sea, open for Continental Breakfast, Lunch buffet and Snacks. Restaurant transforms into a surf & turf casual restaurant for dinner. Air conditioned.
- McJesticCasual restaurant offering fast-food specialties. Open for dinner.
- Various Lounges & BarsInternational & Premium selection
-Piano Bar-Lobby Bar
-Legends (Sportsbar)
-Theatre Bar
-Soothe (Swim up Bar)
-Lively (Swim up Bar)
-Haven (Beach Bar)
-Sky Lounge
Exclusive for Elegence Club
-Pure (Swim up Bar)
-Glee (Swim up Bar)
-Cheer(Swim up Bar)
-Infinity (Swim up Bar)-Moon Bar (Beach Area)-Soothe (Swim up Bar)
- ATM/Cash machine†
- Bell staff/porter†
- Boutiques/stores†
- Elevators†
- Exercise gym†
- Golf,Offsite†
- Laundry/Valet service†
- Live entertainment†
- Pool†
- Spa†
- ATM/Cash machine†
- Bell staff/porter†
- Boutiques/stores†
- Elevators†
- Exercise gym†
- Golf, Offsite†
- Laundry/Valet service†
- Live entertainment†
- Pool†
- Spa†
- Water sports†
- Welcome drink†
- Wireless internet connection in public areas†
- Convention Centre†
- Meeting Facilities†
- Sky Gazebo- ocean front, Beach Gazebo and garden Gazebo; Sky Terrace - ideal for boutique celebrations offering an Ocean Front View, Sky Lounge, Wedding ballroom and terrace, customized wedding packages available ($)
† Fees may apply
- Children's pool †1 Swimming pool for children. This is located near the Lively Bar, doesn't have water slides or games.
- Children's program †Kids Club located in the Lobby building.
- Gym †Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning.
- Pool †Total number of Pools through the resort (12), plus (8) integrated Jacuzzis. (8) Pools are climatized in winter. 1 zero-entry pool.
- Sauna †
- Teen programs †Teens Club located in the Lobby building.
- Theatre †Theatre for shows and entertainment. Day and night entertainment available.
- Water activities †Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards.
- Golf †Golf nearby at the Tom Weiskopf Design golf course in Puerto Cancun. ($)
- Cancun City
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Double check you room number/location prior to flying!
Great staff, grounds and greens are well kept. Very small pool but for us that’s not a big deal. The swim up pool is very narrow which was fine. The food was very good, I’m not a buffet type person but the breakfast was well put together. I’d make sure that you check your room number prior to jumping on the airplane. They sell you on swim up rooms and then put you in a room with the view of a construction site and a pool a little bigger than my bathtub. It almost felt like a joke, and no reimbursement on cost. We witnessed many others who were coaxed complaining at the front desk as well.
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Excellent value, great room, amazing staff
I went here with my husband and our 6 year old son. We had an amazing time. The staff were very inviting and accommodating, and overall seemed very happy. Eduardo at the Glee Bar/family pool smiled unconditionally and always went the extra mile to make sure we got our drinks and felt appreciated. I would also like to give a special shout-out to the ladies who staff the Kids Club (Diana, Estrella, and Alondra). These women went above and beyond to engage our son. Their creativity in planning activities, their enthusiasm, and their genuine love for kids really warmed my heart. My son enjoyed arts and crafts, dancing, tie-dye shirt making, scavenger hunts, etc etc with other kids. Really, I cannot thank these ladies enough for helping to make this an enjoyable vacation for him. We had a junior suite, which meant that our living space was effectively a one-bedroom, with a sliding opaque door separating the "living area" where our son slept (on a pull-out couch, although there was also a separate Murphy bed available there) from our main bedroom. There are 1.5 bathrooms (!) in this suite. Our only complaint about the room was that there is a construction site next door for what seems to be a new resort. For us, the main downsides of this were (1) looking at the eyesore of ongoing construction but more importantly (2) minor dust that wafted over from the site onto our balcony. I realize there is nothing Majestic can do about this/it will be temporary, but just a good-to-know. The upside of our room though, was that at night it was relatively quiet as we were not facing towards our own resort, which was overall better for us early birds.
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See Victor in the tiki bar
We were here for a wedding, all the food you can eat and a very clean resort. I will say above all Victor in the tiki bar made the visit a home run. He is personable, energetic and simply a breath of fresh air. Detail oriented and the life of the Majestic. My wife and I were very impressed and felt very welcomed. Thank you Victor !! You are a blessing.
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Wonderful Vacation with Friends
We had a great time and enjoyed this resort. It is extremely clean and I can’t say enough about how hard the staff works to update the resort itself, keep everything so clean and make the grounds absolutely gorgeous. Beach is amazing, although can be windy but it is long, wide and gorgeous. Food was excellent in all restaurants but one. Rooms are very nice, clean ++ and service for cleaning and re-stocking our fridge was fantastic. We stayed in the Adult only Club side. Staff was friendly, knowledgeable and professional. They work hard to keep a good rapport with guests and did not fail in this area. We did experience a wait of over an hour for our food at the Mexican restaurant. We finally left. Not sure what happened that night but it was disappointing. I think they were just busy? We did receive apologies but carried on to a different restaurant. This was really the only problem we encountered with the restaurants in 2 weeks. The only other negative for us is that every day but one out of our 2 week stay the staff would move all the loungers out of the Skye lounge area into the adult only area where we sat everyday. This was due to preparations for the weddings that were booked for the Skye lounge area. This was not only noisy ( carried loungers down a flight of stairs) but we got boxed in with the loungers making it difficult to get into the club pool and move around. We ended up just leaving at 3 pm to avoid this. There are other areas they could move the loungers to as we discussed with the connoisseur at the club lounge. We should not have had to put up with this as we were the guests and that is the club area we choose to sit in. Because of the loungers being moved out of the area it meant all the families that were sitting in the Skye lounge all day were also out of a place to sit. On a few occasions they came into the Club area with their children which is not allowed. Besides these two negatives the positives definitely outweigh them. We are already discussing perhaps returning next year.
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Fantastic Week Andres is the best butler!!!
Had an AMAZING week. Our butler Andres was the best! Ask for him if you have a Club level room. Food was great as well. No complaints from our group of 9. We could always find a place by the pool or at the beach. The steakhouse and the Italian restaurants were our favourite. Queen show was great, amazing musicians.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.