Hotel Overview

This spectacular 5-star All-inclusive resort is surrounded by the most breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. Two words “Sophisticated and luxurious”, offer a perfect description of the new property. The resort is more adult oriented with almost 70% of the rooms dedicated to adults only in the Elegance Club (Adults Only 18+) and the balance will be Family Section (All Ages).

Majestic Elegance Costa Mujeres will be located north of Cancun, 20 miles / 35kms away from the Cancun International Airport. Costa Mujeres is known for its turquoise calm waters and white sand beaches surrounded by vegetation ideally located 20 minutes away from downtown Cancun and just a couple of minutes away from the Punta Sam Ferry Terminal for a daytrip to Isla Mujeres.

The south eastern coast of Mexico enjoys tropical weather year-round. The temperatures range from 68° to 86° Fahrenheit from Oct – March and from 75° to 91° from April to Sept.

Location

Punta Sam-Isla Blanca
Cancun International Airport : 20 miles

Property Information

Total rooms: 570

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Hotel Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.









Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6046 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great week!

    Such a great resort! Will be back for sure! Good and drinks and entertainment are so so good! Thank you! Oliver was so fun and all the waiters were outstanding! Beds and linens were top notch! Great check in process and meals were delicious! Pool experience so fun!

    Nov 26, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Had a great time

    Spent 9 days here in Nov. 2024. Greeted at arrival with a drink and escorted to the club lounge for check in. Waited about 10 mins for check in which went smooth. Then escorted by our butler to our room. We were given an upgrade to a club level one bedroom suite which was very nice. Enjoyed the Mexican Fiesta night in the plaza, great food and atmosphere. Really enjoyed all of the food at every restaurant with the exception of the French restaurant. The steak I ordered was way overcooked and flavorless. The chefs should learn how to cook steak from the steakhouse chefs as they really know ho to cook a great steak. Spent a couple of days around the pools which was ok but we are more beach people. The days we spent at the beach were great but if you get there after 10:00 am, good luck getting a chair. The towel game was in full force while we were there (which I hate). A lot of chairs reserved and no one ever showed up to sit in them. The piano bar was great in the evenings to get a drink and relax before dinner. Pros: Most all the food was great. Room was really nice and was cleaned and stocked each day. Special shout out to Cauich at the beach bar and to Manuel at the Mexican restaurant. They really go out of their way to take care of you. Cons: The towel game at the beach and pools. Entrée at French restaurant. Our Buttler. Not going to mention his name but after the initial introduction at check-in, he was basically non existent. Usually wouldn’t sent the daily activities until late afternoon (what good does that do?) But I wasn’t expecting much from him anyway. We had the same experience at TRS. We can do it ourselves a lot easier. Overall It was a great vacation and a fabulous resort and I would definitely stay here again.

    Nov 26, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice holiday resort but not really for famillies

    Nice hotel but not really family. Some places are for adults only so you are limited to only one place only for breakfast. Some rooms are facing a huge construction site that is not very nice and of course no other rooms are available except if you pay for a superior one. Rooms not cleaned every day. Reception desk not really helpful but customer service team is very good. Food in restaurants is good though and notably the Japanese restaurant, highly recommend you book a table there. Very good, very good service by Gustave. I have been to few resorts in Cancun but not the best.

    Nov 25, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    El Mariachi Loco was our Favorite Restaurant!

    Filiberto at the El Mariachi Loco Mexican Restaurant was an incredible server and provided my wife and I an awesome experience at El Mariachi. He was attentive to our needs and gave us solid food recommendations that made for a wonderful late night meal - the dessert was a bonus (chocolate flan and churros *yum yum*). Thanks, Fili! Hope to see you again some time in the future! Keep up the great service and keep smiling!

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Vacation

    We loved everything about the resort. Our butler Rafael was amazing. He went out of his way to make our stay great. We were there for a wedding with 45 of our closest friends. If you are thinking about it having a wedding here it’s an awesome experience

    Nov 24, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.