Hotel Overview
Location
Negril - West End CliffsProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit of US $100 upon check-in for incidentals; this will place a hold on your funds.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1931 reviews-
Quaint little vacation
The resort was a small quaint resort on the edge of the cliff. We went with all inclusive and were not disappointed. Food was awesome and so many drink options. If you are going to drink more than a few, I would take a tumbler with you. Kimmie was the best bartender!
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Cannot Recommend: We left asap and were refunded nothing.
Came for Thanksgiving week with my husband and our three children (20,17, 15). Got the all-inclusive meal/drinks package. We had no expectation that it would be a high end experience but thought it would be cheap and cheerful in a great location; that was incorrect. It's too bad because the chunk of land they have is incredible, but the whole thing is terribly run down and feels sad. This is not just a few scuff marks on the walls: the rooms are clean but very dated, doors are peeling, the outdoor loungers are old and broken and need replacing, the umbrellas sun-bleached and barely hanging on, the "sunbeds" had no beds on them and were just slats of wood. We never got in any of the pools - no thanks. The bar was playing quiet downtempo music out of one speaker that you couldn't hear from a few feet away - zero vibe. There are supposedly 3 restaurants but we only found the main one, and there is an Italian joint across the street that wasn't included in the all-inclusive. Don't get the all-inclusive; the food is a real issue. We left the next day for a different resort in Negril and were not allowed a refunded for an early departure for either the rooms or all-inclusive per day, of which we ate nothing and had only coffee and a couple beers (the drinks package has nothing you want either, besides red stripe). So we paid for the whole vacation and stayed for about 18 hours. That was upsetting. The staff were incredibly nice.
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Great experience
Lots of fun the staff were very kind. Our favorite was Tina the bartender she took the time to know everyone's name and was always happy and smiling. The food was good the kitchen staff was very kind. We had a wonderful trip. Our taxi driver junior was amazing and so kind he spent his whole morning trying to help us get our flat fixed on the rental car and didn't charge us a arm and leg when he very well could have. It's a little out dated but we loved our bungalow it was so relaxing and roomy!
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Dissappointed! This hotel needs serious renovations to be a Resort. Variety of food selection for an all inclusive.
I stayed in the Garden View section of the hotel. The room and furnishings were very old and worn with age. Food not great and I would not have done an all inclusive here. The view from the Cliff was beautiful. Massage pillow old and worn, towels dingy. Staff Dorette, Mr. Reid and Tina were very nice.
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Very Average
Positives: Most staff very friendly and happy to help. Rooms clean and as described. Beautiful views. Plenty of sun loungers to use. Shuttle service to legends on seven mile beach and back very useful. Taxis available from hotel Negatives: Food VERY limited and lacked in variety/choices. A maximum choice of 3 dishes. No desserts apart from chocolate/coconut cake in the evening. Very limited fruit (smaller saucer of 4 fruits). Cocktails/drinks all in paper cups. Water in "restaurant" served in plastic cups. Entertainment is virtually non existent. Only a live band once a week. Absolutely no music played around pool area. Very boring! Resort very out of the way, nothing nearby as in a residential area. States in description of hotel that there are tennis courts ( I have been here for 8 days and not seen one) Would definitely stay somewhere else on next visit.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.