Resort Details
- Various Onsite Restaurants- Yum Restaurant (Buffet) International- Tikalito Pool Restaurant (Snack) International- Katok Beach Restaurant 18+ (Buffet) International- Ku'uk Beach Restaurant (a la carte) Gourmet- Frutos del Mar Restaurant (a la carte) Seafood- Katok Restaurant (a la carte) Grill- Dolce Vita Restaurant (a la carte) Italian
- Various Offsite RestaurantsPlus, access to the following restaurants located at:
Bahia Principe Luxury Sian Ka’an – Adults Only:Maiko – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.Alux – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
Bahia Principe Grand Coba:Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.La Casita – 24 hr restaurant offering snacks and fast food by the pool.Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies.Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies.El Pescador – A la carte Seafood cuisine restaurant for dinner. Reservations required and dress code applies.
Bahia Principe Grand Tulum:Monkey Burger – Burger shack and snacks open for lunch.Las Olas – 24 hr food truck offering snacks and fast food by the beach.Hindu - A la carte Indian cuisine restaurant for dinner. Reservations required and dress code applies.Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.La Gran Tortuga – A la carte Brazilian Rodizio restaurant for dinner. Reservations required and dress code applies.
Consult the hotel for hours of operation, reservation policies and dress codes (info.akumal@bahia-principe.com)
- 24-hour front desk
- 24-hour room service†
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Children programs
- 24-hour front desk
- 24-hour room service†
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Children programs
- Complimentary wireless internet
- Currency exchange†
- Elevators Not Available
- Exercise gym
- Express check-out
- Fax service†
- Golf†
- Hairdresser/barber†
- High speed internet access†
- Late check-out available†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Non-smoking rooms available
- Outdoor pool
- Parking
- Pharmacy†
- Restaurant†
- Safe deposit box
- Solarium
- Spa†
- Tennis court†
- Transportation
- Turndown service
- Wakeup service
- Water sports†
- Whirlpool
- Wireless internet connection in public areas
- Internet Access†
- Meeting/Board Rooms†
- From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebsalesweddingscompmex@bahia-principe.com for more information.
† Fees may apply
- Basketball court
- Billiards
- Boating †
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsiteKIDS WATER PARK (with age and height restrictions)Created specially for the little ones, the resort offers a complete program that will keep them entertained while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
- Dart board
- Direct access to a beachThe hotel's fantastic beach has incredible, fine white sand, crystal clear turquoise waters, palm trees and tropical vegetation surrounding the beach. It's paradise just a few meters from the resort.
- Diving †
- Fishing †
- Fitness center on-site
- Football field
- Golf location (onsite/nearby) †
Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle.
27/18 HOLE AND A 9 HOLE PAR 3 COURSE
- Motorized Water Sports †
- Non-Motorized Water SportsNon-motor water activities include:
CATAMARAN (1hour/client/day & on request)KAYAKS (1 hour/day/client & on request)SNORKELING (1 hour/day/client & on request)DIVING LESSONS (in pool & on request per customer and per stay ) - Pool
1 INFINITY POOL (ADULTS ONLY)
3 OUTDOOR FRESH WATER POOL
- Sailing †
- Spa †
Relaxation, body beautification, enjoying spectacular facilities, all this and much more in our fantastic Spa. Designed and integrated in complete harmony with the Riviera Maya, to achieve total mind-body relaxation.
- Table tennis
- Tennis court †There are 5 tennis courts on-site.
- Volleyball
- Teen programs
- ChapelThere’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14379 reviews
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Apr 18, 2025Disappointing and heart breaking.
There are no words. We just arrived. We usually go to Moon Palace or Secrets but have a grandson now and we golf so choose Bahia Principe Akumal LUXURY. Take the Luxury out of it. To my understanding things were upgraded. I’m in a 1970, s room and what has really upset me is the A La Cartes already full to capacity. I just arrived so how????? Never have we experienced this. We are not a buffet family and telling me a vacation I paid good money for I have to eat in a buffet. Drinks lacking. It’s a 3 star if that and I could cry as waited so long to come with our kids who haven’t had a vacation for two years. I’m starting to rethink vacations as prices going up for these all inclusives but the food and quality gone down hill. Rethinking air Banana as this is going to be a disheartening week. I look after people for a living a one week is all I ask . Bahia not it.
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Apr 18, 2025Amazing resort
This resort is amazing. Everything is so clean and well taken care of. The food is excellent better than any resort I’ve ever been to. The buffets as well as the à la carts. The pools are very well-maintained and so much fun with the entertainment team. The beach is so beautiful. The bars are everywhere and they make wonderful drinks with many options. Each staff member goes above and beyond to make your stay absolutely perfect. If there’s a problem, they get right on it. My sister who is with us has mobility issues and they accommodated her so many times. Do not hesitate in coming to this resort you will not be sorry.
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Apr 16, 2025Second time around.
Very nice, our second time going there in two years. The rooms are looking tired but are getting retrofitted. The restaurant booking needs an overhaul terrible trying to make reservations. We stayed in Akumal and checked out all of the pools and bars but stayed at the adult pool mostly. Steakhouse was the best and Japanese very good. Shuttles were there when we needed them. Very clean, beaches were nice but you need water shoes to go into the ocean very rocky. Overall we enjoyed it and would recommend the resort.
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Apr 15, 2025A lot to do but it’s not for us
We went there for a wedding. Not knowing that all the à la carte restaurants were full. Because people booked them 10 days prior. Very frustrating for first time clients. Being stuck to buffet all the time, not the best. But we met LIZETH at the guest service and she was able to find us some restaurants but only a table for 2. So we couldn’t eat with my family ( sister and nephews). Lizeth really saved us. She was a great asset. Thank you dear friend. This is a big resort with a lot to do. They have little shuttles going everywhere. Very efficient. We used them every day. In the Coba lobby bar, we met NOEMI , the best worker and waitress. Their Aperol Spritz are wonderful. Noemi knew our name and even though she was so busy, she always took the time to say hi. We met Rosi and Javier for breakfast at the Katok. Not so busy place. They can make good omelets there. At the Tulum buffet, Edwin took care of us. Very nice gentleman. Luis took care of us at the Mashua restaurant. Alida was our maid. Everything was clean. The beds were somehow hard. One of the most disappointing facts of this big complex is the clientele, not the workers . On the adults only pool, someone would expect quietness. No, loud adults, not respecting others. It was not our type of crowd. The Wifi didn’t work well . It was very frustrating trying to communicate with each other. I use the Spa for my hair, $100 US and the appointment lasted 30 minutes. A little expensive. We were glad to experience such a big place and we know now that we don’t fit in. It’s not for us.
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Apr 15, 2025
Broken Al-A-Carte booking program
I will start by saying i have been to this resort every year for over 20 years (except COVID) and in fact go twice a year (heading back Friday). i love this resort and have left MANY good reviews of it but being fair their Al-a-carte booking program is broke!! i book my Al-a-carte's 10 days in advance and i have only been able to get Gran Tortuga once out of the last 6 times i have traveled there. I booked two weeks ago for this trip and was LUCKY to get a few reservations as all the hours were booked for virtually every place. what makes the matter worse is last October we went to some of the Al-a-carte locations to see if we could maybe be a walk up and was told no even though they were only half full.. The locations we did book but now showed full was only half full. we NEVER had this problem in the past it only in the last couple of years or so... GBPA please fix this. from a long time fan of your resort.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $1.63 Mexican Pesos (approx. $0.09 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe Hotel is renovating 228 more rooms this year. The refurbishment will enhance design, quality, and comfort. Work will occur April 21 – November 30 from 9:00 a.m. to 5:00 p.m. Renovated rooms will be available from December 1. Guests during this period will stay in villas away from construction, while all dining areas, bars, pools, and common areas will remain fully operational for an enjoyable stay.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
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