Resort Details

Dining
OnSite Dining
  • Various Onsite Restaurants
    - Yum Restaurant (Buffet) International 
    - Tikalito Pool Restaurant (Snack) International 
    - Katok Beach Restaurant 18+ (Buffet) International 
    - Ku'uk Beach Restaurant (a la carte) Gourmet 
    - Frutos del Mar Restaurant (a la carte) Seafood
    - Katok Restaurant (a la carte) Grill
    - Dolce Vita Restaurant (a la carte) Italian
OffSite Dining
  • Various Offsite Restaurants
    Plus, access to the following restaurants located at:

    Bahia Principe Luxury Sian Ka’an – Adults Only:
    Maiko – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.
    Alux – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.

    Bahia Principe Grand Coba:
    Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.
    La Casita – 24 hr restaurant offering snacks and fast food by the pool.
    Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.
    Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
    Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.
    Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.
    Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies. 
    Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies. 
    El Pescador – A la carte Seafood cuisine restaurant for dinner. Reservations required and dress code applies. 

    Bahia Principe Grand Tulum:
    Monkey Burger – Burger shack and snacks open for lunch.
    Las Olas – 24 hr food truck offering snacks and fast food by the beach.
    Hindu - A la carte Indian cuisine restaurant for dinner. Reservations required and dress code applies.
    Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
    La Gran Tortuga – A la carte Brazilian Rodizio restaurant for dinner. Reservations required and dress code applies.

    Consult the hotel for hours of operation, reservation policies and dress codes (info.akumal@bahia-principe.com)

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Casino†
  • Children programs
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Casino†
  • Children programs
  • Complimentary wireless internet
  • Currency exchange†
  • Elevators Not Available
  • Exercise gym
  • Express check-out
  • Fax service†
  • Golf†
  • Hairdresser/barber†
  • High speed internet access†
  • Late check-out available†
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service†
  • Non-smoking rooms available
  • Outdoor pool
  • Parking
  • Pharmacy†
  • Restaurant†
  • Safe deposit box
  • Solarium
  • Spa†
  • Tennis court†
  • Transportation
  • Turndown service
  • Wakeup service
  • Water sports†
  • Whirlpool
  • Wireless internet connection in public areas
Off-Site Amenities
  • Internet Access†
  • Meeting/Board Rooms†
On-Site Wedding Services
  • From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebsalesweddingscompmex@bahia-principe.com  for more information.

† Fees may apply

On-Site Recreation
  • Basketball court
  • Billiards
  • Boating †
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite
    KIDS WATER PARK (with age and height restrictions)

    Created specially for the little ones, the resort offers a complete program that will keep them entertained while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
  • Dart board
  • Direct access to a beach
    The hotel's fantastic beach has incredible, fine white sand, crystal clear turquoise waters, palm trees and tropical vegetation surrounding the beach. It's paradise just a few meters from the resort.
  • Diving †
  • Fishing †
  • Fitness center on-site
  • Football field
  • Golf location (onsite/nearby) †

    Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle.

    27/18 HOLE AND A 9 HOLE PAR 3 COURSE 

  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Non-motor water activities include:

    CATAMARAN (1hour/client/day & on request)
    KAYAKS (1 hour/day/client & on request)
    SNORKELING (1 hour/day/client & on request)
    DIVING LESSONS (in pool & on request per customer and per stay )
  • Pool

    1 INFINITY POOL (ADULTS ONLY)

    3 OUTDOOR FRESH WATER POOL

  • Sailing †
  • Spa †

    Relaxation, body beautification, enjoying spectacular facilities, all this and much more in our fantastic Spa. Designed and integrated in complete harmony with the Riviera Maya, to achieve total mind-body relaxation.

  • Table tennis
  • Tennis court †
    There are 5 tennis courts on-site.
  • Volleyball
Off-Site Recreation
  • Teen programs
On-Site Attraction
  • Chapel
    There’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14476 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great value with 2nd to none variety

    This was our 12th visit over 20 years to the Bahia complex that includes Coba, Tulum, Kaan and Akumal. It is such a good value for friends and family that we keep coming back. As you might expect over 20 years some things have become a little tired. The management team is working to update and renovate as we speak. Some massive projects are underway around the property, What has never changed over time is the wonderful staff- the smiles and courtesy is second to none! As many people have said make sure to make your dinner reservations before you arrive and look at the eateries again as many have changed We enjoyed to new ocean front steakhouse Katok both for breakfast lunch and dinner. Portofino was even better than we remember and the bone in Steak at don Pablo was great! Though many eateries say long pants are required - I saw no enforcement of this rule We really enjoyed the silent disco over at the kaan resort and it looked like many also enjoyed the magic show Snorkeling was difficult with high winds and an over abundance of seaweed - if you want endless beautiful beaches- this is not your place- but they try hard to keep up with the weed as it comes in- I do believe some new equipment could really help with the weed as some of the other resorts have shown. The pools were very good with your type of pool to be found with a little looking whether it be high energy or quiet reading We were oceanfront with our room and the views were fantastic - a/c was great and the staff kept all pristine All in all excellent Our thanks to the Bahia team for a great time

    Jun 21, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Service was very good. People were very friendly cleanliness and room service were good the visual aspects and the notif

    I was at this resort eight years ago and it was amazing!! A true luxury hotel for the time!! On this trip, it was absolutely nothing about. It was a luxury hotel!!! There is major construction going on because of change of hands in the ownership Trash everywhere. Everything is run down the pools. The streets attention to detail is very poor a sister resort “Coba “had major fire renovations going on and five restaurants were lost out of the 13 that you could not go to unfortunately, all trip advisory people like Apple Vacations are not updated on the appearance of the hotels or what is going on at these hotels. The description on the brochures are completely different than what you walk into. I would not choose this hotel for the amount of money that I paid. It is not a luxury hotel at this time! When all construction and renovation is done and maybe a year This will be an amazing place again, but unfortunately nobody will be able to afford it unless you are very, very wealthy

    Jun 20, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    It’s under major construction!!!

    Do not go here! This hotel is under major construction. It isn’t luxury at all. They put our family in old rooms. The construction starts at 8:30 am and is next too every building. This isn’t a vacation spot right now. The beds had bugs. The linens are like sand paper including the beach towels. The beach towels are old and really ruff. One of the sister resorts had a fire and they only have half the restaurants available and could barely accommodate our family of 5. The whole place is getting remolded. The snack shake is a joke. They offer 4 items if it’s late evening. I would save your money and look elsewhere until the construction is done.

    Jun 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Simply the best.🇲🇽😎🍷❤️

    From start to finish such an amazing holiday here. Upgraded to adults only.Fabulous and amazing friendly reception 👌 Cartes to get around were more frequent and drivers fabulous and caring. Tikalito my favourite lunch time visit. Lovely people and so helpful.👍 Al au Cartes....Kuuk as always fabulous amazing decor and truly lovely food and staff.👌👍Carlos my server Thankyou Dolce Vita...WOW The food here was divine.. The staff...The Best.. Jasmin and Gladys ...my two new besties.❤️J'hovany,My server with his amazing smile.🥰Filberto the chef...👌The best steak ever.👍 Just afew of the amazing people that work here. And not forgetting the lovely lady that made me a safe trip dessert.❤️ It was 😋 delicious. And a beautiful experience to dine here so often.😋👌🍷🍷🍷 I can't wait to return...to youre Amazing hotel... You're kindness youre smiles youre caring is above and beyond. Thankyou.Elaine.🇲🇽😎🍷

    Jun 20, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice place, excellent service but some caveats

    Excellent place but very few common areas are air conditioned (e.g. Rooms, gym, shops). Most of the time, restaurants and theatre were also not running air condition when it was summer hot. Lobby area is very open so it was airy but no air condition there either. One more thing, the restaurants were all booked out (though we saw most of the tables empty) but looks like they are short on staff and pushing all the traffic to buffet. We had great company (family friends) so we had a good time. Pools are nice!

    Jun 18, 2025
Hotel Advisories
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $1.63 Mexican Pesos (approx. $0.09 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryThe Hotel is renovating 228 more rooms this year. The refurbishment will enhance design, quality, and comfort. Work will occur April 21 – November 30 from 9:00 a.m. to 5:00 p.m. Renovated rooms will be available from December 1. Guests during this period will stay in villas away from construction, while all dining areas, bars, pools, and common areas will remain fully operational for an enjoyable stay.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.