Hotel Promotions
One child + one teen stay free.
First child (from 2 to 12 years old) & First Teen (from 13 to 17 years old) are Free staying at t Entourage, Directors and Producer suites (Planet Hollywood brand), traveling until December 31, 2024. 
Applicable Dates:
Booking Dates: 24 Nov 2022 to 31 Dec 2050
Travel Dates: 24 Nov 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive up to $500 in resort credits to enhance your stay.

Guests will receive $500 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!

Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.

Applicable Dates:
Booking Dates: 06 Jan 2023 to 31 Dec 2050
Travel Dates: 06 Jan 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars
    - Overtime Sports Bar
    - The Premiere Bar & Lounge
    - Twist Social Bar
    - Point Break – Pool Bar
    - Fuel Coffe Co.
    - Studio Disco Bar & Lounge
    - Blue Lagoon – Lazy River Grotto Bar
    - Blue Crush Bar & Grill
    - STAR Class ™ Pool Bar (Extra Cost)
    - STAR Class ™ Bar (Extra Cost)

  • Various Restaurants
    - Socal Gourmet Empórium (Buffet)
    - East & Sushi Teppanyaki Bar (Japanese)
    - Sunset Strip Steakhouse & Grill (Steakhouse)
    - La Cocina (Mexican)
    - Gusto Italian Trattoria (Italian)
    - Sutra Indian Restaurant & Hookah Lounge (Hindu)
    - Overtime Sports Bar (Snacks)
    - Guy´s! Burger Joint (Hamburgers)
    - The Shores Beach Club & Restaurant (Seafood)
    - 6th Sense – Chef´s Table (Extra Cost)
    - Star Class™ - Bar & grill (Extra Cost)

On-Site Amenities
  • 24-hour room service†
  • Beachfront†
  • Beauty shop/salon†
  • Butler service†
  • Exercise gym
  • Laundry/Valet service†
  • Lounges/bars†
  • Pool†
  • Restaurant†
  • Shops and commercial services†
  • 24-hour room service†
  • Beachfront†
  • Beauty shop/salon†
  • Butler service†
  • Exercise gym
  • Laundry/Valet service†
  • Lounges/bars†
  • Pool†
  • Restaurant†
  • Shops and commercial services†
  • Spa†
  • Wireless internet connection in public areas†
On-Site Wedding Services
  • For more information, please contact weddings@planethollywoodhotels.com

† Fees may apply

On-Site Recreation
  • Children's program †
    Stars Kids Club (4-12)
    Stars aged four and up can enjoy supervised activities such as arts and crafts, gym time, dance parties, friendly competitions, themed events and weekly awards ceremonies.

    Labyrinth for kids
  • Fitness center on-site
    PUMPED Fitness Center
    Enjoy a first-class work out with professional instructors, daily classes and the latest cardio and strength-training equipment so you can look and feel Hollywood ready not to mention we also have tennis courts and a world class outdoor facility.

  • General †
    Signature Events
    Planet Hollywood sets the stage for fun with monthly special events and daily activities for guests of all ages! From screenings of your favorite comedy flicks and classic films in the theater to beach parties and movies under the stars, there’s something for everyone to enjoy.

    Lazy River
    Calling all stars! Grab your towel and come cool off at the pool and lazy river.

    Jurassic Splash Park
    Enter a prehistoric water world where kids can stay cool surrounded by dinosaurs. Featuring water cannons, sprinklers and life-sized dinos, your kids will feel like they’ve been transported straight into the movies!

    Shipwreck Cove
    Channel your inner Captain Jack Sparrow and set sail to Shipwreck Cove. This piratethemed splash park features kid-friendly water slides and a waterfall where your little swashbucklers will start out on a funfilled pirate adventure.

    Planet Play ($) 
    Catch some air at the trampoline zone, hit the links with the golf simulator, drain
    a buzzer beater on the basketball court or set the high score at the arcade with the first-of-its-kind Adventure Park at Planet Hollywood Cancun.

    Labyrinth
    Guests of all ages can wind through the Labyrinth and choose their own adventure as they work their way to the center of the maze. Spoiler alert: watch out for dead ends.

    PH Experiences ($)
    Designed for those who want to be dazzled by the wonders of nature and crave memorable adventures, PH Experiences is the ultimate lineup of unforgettable excursions. Explore new places with curated adventures and discover the wonders of our famous destinations.

  • Miniature golf †
    Mini-golf
    Channel your inner Happy Gilmore with our nine-hole mini-golf course! Ideal for all ages to enjoy, the course was designed exclusively for Planet Hollywood and is the perfect way to spend an afternoon of fun.

  • Spa †
    PH Spa ($)
    Transform yourself from the inside out at the PH Spa, a tranquil haven inspired by a blend of Cancun’s natural elements and Hollywood’s Golden Age. Our celebworthy treatments feature Eminence Organic Skin Care products, a renowned organic brand committed to protecting your skin and the future of our planet.

    PH Beauty Bar ($)
    Our beauty bar is perfect for guests who want to feel a little fancy when they walk the red carpet or learn about products for healthy skin - it is also a great spot for our brides, grooms and wedding parties to get ready for their big day.

  • Teen programs †
    Teens Club (Age 13-17)
  • Theatre †
    What’s a trip to Planet Hollywood without a front row seat to a good movie? With a capacity of up to 76 people, the theatre is the perfect place to bring the whole family together and catch a screening of fanfavorite movies and classic films playing throughout the day.

  • Water activities †
    FlowRider® ($)
    Hang ten on the ultimate surf machine! From kids learning how to surf to adults that have been riding for years, FlowRider® lets you rip, tear and shred endless waves.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7042 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cabana is life!

    Had an amazing time, Milo took great care of us while we rented a cabanas. Highly recommend booking a cabana if you are looking to relax and stay poolside all day!! Sunset steak house was fantastic, ribeye was cooked beautifully. We always felt taken care of and safe.

    Feb 13, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Star Class - Adult Scene SupeBowl weekend

    I spent 5 days in the Star Class Adult Scene with Edwar and Angel as butlers for my daughter and I. The butlers were highly attentive and catered to our every need. Dinner Reservations were made by them for each evening of our stay, coordinated our Cabana selection one day including booze and food service. We were there for the SuperBowl and Edwar tried to get us a table for our party to enjoy the game. tables were sold out, but the Eagles won ...so it was a n awesome night. I would highly recommend the Star Class service when staying at this resort,whether staying in the adult or the family area. I would definitely stay here again.

    Feb 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Birthday Celebration

    Benni the water aerobics guy was an excellent instructor. Very pleasant, friendly and fun. Highly recommend the Planet Hollywood Cancun Resort. Wonderful place for relaxing,with good food, and drinks. Highly recommend this vacation.

    Feb 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    Rooms were very good, grounds were well kept, staff was excellent, we liked Mexican restaurant, La Cocina with our favorite waiter Jordi. Food was good especially buffet. Waiters at the pools were very attentive. We were there for destination wedding. Had a great week, no complaints.

    Feb 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A true Vacation like a Star experience!

    We went in Feb 2025, the weather was amazing for the 6 days we spent there. Resort was full of things to do and you will not be bored at all. We had a Jr Suite with Ocean view at the Star Class. The room service and our butlers Fanny and Octavio were above and beyond. Had no issues with restaurant reservations and at times we just even walked in without any prior reservations. Celebrated our anniversary there and was offered a complimentary Romantic dinner at the beach which was one of a kind experience. Fanny our butler even decorated our room with some banners and wine, cakes & chocolates. Morning coffee at Fuel was just a perfect start to every day. They also had really nice muffins and cookies to complement the coffee. Our favorite place to go for lunch was Guys burger and Shores with 2 visits to the SoCal buffet as well. Dinner was at Gusto and Sutra. The Indian food at Sutra was one of the best. Overall a great experience, highly recommended and we will definitely come back.

    Feb 12, 2025
Hotel Advisories
  • AdvisoryThe Environmental Sanitation Tax of a minimum 33 MXN (approx. $2.50 USD) per guest, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.