Hotel Overview

Your All-In Luxury® vacation starts in Mexico’s Caribbean paradise. Cancun is one of the world’s most popular tourist destinations because of its great fashion and shopping, ecological tours for the more adventurous, fabulous bars and restaurants, world class golf and so much more. Royalton Riviera Cancun is located just a 15 minute drive from the Cancun International Airport.

A warm reception and chilled cocktail set the tone for an extravagant vacation. After a day of indulging in our extensive and unlimited reservation-free dining and drink services and partaking of our activities, sports, and entertainment program, guests will appreciate the comfort of our modern and spacious rooms.  Our modern facilities, warm staff, and exhilarating locale rich with culture and world-class cuisine are the backdrop for an unforgettable All-In Luxury® escape.

Location

Riviera Maya
Cancun International Airport (CUN) : 12 miles

Property Information

Total rooms and suites: 840

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory The second phase of our property upgrade project at Royalton. • Main Areas • Kids & Teens Clubs: Our Hangout Teens Lounge is currently under renovation, with completion expected by September 3, 2024. • Food & Beverage Locations • The Royal Spa: Starting on September 9.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 20980 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Josefat is the best at his drink cart

    Love the walking bar Josefat he’s the BEST…..❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️👍👍👍👍💯😭🍷🍷🍷🍷🍷🍷✅✅✅✅✅🎁🎁🎁🎁🎁🎁🎁🎁🎁Ithank you Josefat you make my trip vacations come true … I will be back definitely 👍 you 💯💯❤️❤️💪💪🎁🎁😍🥰✅✅✅🌴🌴🌴🌴🌴🌴🌴🌴🌴🌴🌴thanks josefat

    Nov 26, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hideaway Nov 2024

    This is our third time at the Hideaway resort. Each time it gets better. The food is excellent, so many restaurants to choose to eat from and the buffet is great on its own. The rooms are clean and spacious, the room location didn’t matter to me, as I just used it to sleep and get ready. The entertainment Vibe team at the Hideaway is amazing. They keep you entertained and engaged throughout the day. Karla is the best dancer and Ernesto kept me busy with Civeche lessons and a keepsake bracelet. Alfredo the Hideaway Pool guy is amazing. Always willing to help with towels and to find you the prefect place to relax. Would recommend this hotel to anyone looking to relax and have fun.

    Nov 26, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Repeat client

    Great hotel and services their food has slipped from a few years ago but all in all don't hesitate to book. Entertainment is good but Teppanyaki restaurant disappointed this time as compared to previous years. Staff is good and we enjoyed our stay. Don't worry about all the negative reviews you will find that at any all inclusive.

    Nov 25, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Service, atmosphere, food

    My partner and I had the loveliest time in the hideaway. Restaurants were good ( reservations were hard to get) but the star of our bar experience was JUAN in the hideaway!!! I believe he works night shifts. He has been the best, we didn’t even have to tell him what we wanted to drink. He already knew. I would recommend this resort and specifically the hideaway because of Juan alone. Also, the bartender on the main coffee bar makes AMAZING espresso martinis. Resort is good, but the staff makes it great.

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hideaway pool, family holiday

    Loved our stay here, especially the entertainment around the hideaway pool. Big thanks to Ernesto and Karla for making our time here so fun! Also Joel around the pool for keeping our drinks topped up constantly! We also participated in activities across the resort (gym/other pools)

    Nov 24, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.