Resort Details
- Breakfast at Water's EdgeBreakfast Buffet at Water’s Edge features local specialties and breakfast classics. Located at Water’s Edge overlooking the saltwater lagoon. Ride the tram or walk to the Convention Center stop along the museum walkway, then cross the bridge over the boat canal towards the lagoon and proceed down the stairs to the hostess stand.
- Kamuela Provision CompanyOpenTable Diners' Choice Award winner. Creative island cuisine. A breathtaking view provides the perfect atmosphere for a memorable dinner featuring fresh, locally grown ingredients as well as fresh fish, shellfish and steak entrees. Reservations recommended. As a Surfrider Foundation Ocean Friendly Restaurant, Kamuela Provision Company is dedicated to sustainably serving you.
- Kona Tap RoomWith an exciting array of craft and domestic beers on tap and casual fare, it’s the perfect spot to cure what “ales” you.
- Lagoon GrillCasual dining next to the Dolphin Lagoon. Lagoon Grill serves the best burgers, hottest hot dogs, greatest sandwiches, freshest salads and favorite tropical concoctions and smoothies. Serves lunch and dinner.
- Legends of Hawaii LuauFocusing on the rich history of Hawaii Island this cultural Luau experience is unlike anything else on the Kohala Coast. A signature custom show from Tihati Productions just for Hilton Waikoloa Village with locally inspired costumes, live music and drummers - this is a ‘must see’ for any visitor to the coast and is sure to be a highlight in your vacation memories. Taste island favorites and experience the traditional imu presentation - the native underground oven, featuring kalua pig. Upgrade to Ali’i which includes premium seating and upgraded service. Available Sunday, Tuesday, Thursday, Friday and Saturday at Hilton Waikoloa Village's Kamehameha Court. Doors open at 5:00 pm. The Legends of Hawaii luau show starts at 7 pm. Reservations recommended as shows sell out far in advance.
- Nui ItalianOpenTable Diners' Choice Award winner. Italian restaurant and bar, with seated dining overlooking the pizza kitchen and a grab and go area for guests in a hurry. As a Surfrider Foundation Ocean Friendly Restaurant, Nui Italian is dedicated to sustainably serving you. Stone fired pizzas, family-style pastas, locally-sourced salads and creative Italian specialties.
- Orchid MarketplaceEnjoy a wide variety of favorites such as fresh pizzas, deli style sandwiches, fresh salads and fruits, and more! Orchid Marketplace is located next to Kona Pool.
- Shaka ConesDelicious Dave’s Hawaiian ice cream and sorbets scooped to order. Located at Orchid Marketplace at Kona Pool.
- Waikoloa CoffeeKona coffee, espresso drinks, fruit smoothie and pastries. Located in Makai and Ocean Tower.
- RoomService
- Accessible facilities†
- Aerobics instruction†
- Air conditioning†
- Airline desk†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Barber shop†
- Beachfront†
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- Aerobics instruction†
- Air conditioning†
- Airline desk†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Barber shop†
- Beachfront†
- Beauty shop/salon†
- Car rental desk†
- Children's nursery†
- Clothing store†
- Communal bar area†
- Concierge desk†
- Currency exchange†
- DVD/video rental†
- Electric car charging stations†
- Elevators†
- Fitness Facilities†
- Fitness Facilities†
- Food and beverage outlets†
- Gift/News stand†
- Gift/News stand†
- Health and beauty services†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Multilingual staff†
- On-Site parking†
- Outdoor pool†
- Parking†
- Parking - controlled access gates to enter parking area†
- Parking fee managed by hotel†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Sports trainer†
- Sundry/Convenience store†
- Technical concierge†
- Tour/sightseeing desk†
- Tour/sightseeing desk†
- Transportation services - local area†
- Wheelchair access†
- Wireless internet connection in public areas†
- Audiovisual Equipment†
- Business Center†
- Ethernet Connectivity†
- Fax Machine†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- Printer†
- Printer†
- VCR/DVD Machine Rental†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Gym †exerciseRoom
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11085 reviews
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May 19, 2025Big Island resort
The Palace Tower is located mid-way in the property and very convenient. The room needed updating but was comfortable and had a great view. The bathroom however needed a properly hung towel bar and shower replacement. The towel bar had been repaired but was still in disrepair. While the shower only had a hand held sprayer rather than a fixed head and sprayer. The only other bother was a noisy refrigerator. As a loyal Hilton member, I was expecting better as I have had other stays at this resort.
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May 16, 2025
Amazing Service from Freda at Hilton Waikoloa Village!
We had such a wonderful stay at Hilton Waikoloa Village, all thanks to Freda at the front desk. She kindly upgraded our room for a birthday celebration and even offered us a complimentary birthday drink — such a thoughtful surprise! Her warm and caring service made our vacation truly special. Thank you, Freda, for helping us create such great memories!
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May 04, 2025
Great family vacation spot!
The resort is amazing! It has everything for a great family vacation, restaurants, pools, lagoon, dolphin quest and walking paths around the property with access to hiking and beaches. The Luau was amazing! The property is immaculate and the staff is friendly and helpful.
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May 04, 2025
Just Go!
Beautiful resort. It’s sizable (1.1 miles round trip I think), but has pockets that make it feel small (a really good thing). Love the outdoor museum that’s most of the walk around the building. Lots of Pacific Islander and Asian culture to see. We went on an adventure to find the hidden adult only pool in one courtyard. We found it just after sunset and it was magic! With palms trees and birds singing, the moon overhead and a delightful breeze, it was relaxing and peaceful. And the pool was wonderfully quiet. It was begging for a moonlight yoga session, so we did 😊 The grounds were well maintained. Towel service was easy. The only drawback was not having enough shaded poolside seating (that didn’t cost hundreds of dollars an hour).
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Apr 30, 2025So close to being amazing...
This one is a tough review. Overall, we absolutely loved our stay at the Hilton Waikoloa Village and didn't want to leave. In many respects, it was perfect. In other areas, it fell a bit short. Starting with the good, the location is good. It's about 30 mins from the airport, but is in a great spot to hit Hilo or the Kona side. That pass across the mountain to Hilo can be sketchy though. Nearly 7,000 feet altitude and we had rain and severe fog. The Makia tower was great. We had a room right over the dolphin area and we loved sitting on the balcony watching the trainers work with them. I felt like I learned more about dolphins in 5 days there than my previous 45 years. They're amazing animals. The rooms were clean, but like most beach resorts, the can easily get worn down. This one is approaching that, but was fine. Beds/linens were great, but if your balcony door is open, the AC turns off, so don't expect to leave the door cracked for the ocean sounds. The pool and the cove are great as well although the cove at high tide can get quite deep. We rented a floating cabana on the cove and we absolutely loved it during low tide which was walkable. There were tons of fish, an eel and as soon as we got in, a sea turtle swam right up to us which blew our minds. During high tide, the water was probably 8-10 foot deep in that area and a bit less clear. The real downside to this place is the food costs. The buffet is good, but in no way, shape or form is worth $55 per person. The PFC restaurant had a great location, but the food was just okay. Dinner for 2 was around $270 (app, 2 entre, 2 sodas, 1 cocktail, desert). It's not horrible and I think the location is the primary attraction. The Italian spot was our favorite. That was about $150 for 2. The grill by the pool was just okay and 2 burgers/2 drinks was $138. A pizza by the pool is $40 for a medium. Beers are $15-20, cocktails $25ish. You can QUICKLY rack up a heft at this resort which seems to be most people's complaint. There's a shopping center and market just outside the resort area and we started picking up food from there. Overall, we had an amazing stay, but it's a bit of a stretch to give this place 5 stars. It's a very solid 4 stars.
- AdvisoryA minimum valet parking fee of $55 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due. No Validations available for restaurants/luau for Valet Parking. Validations available only for Self-Parking for restaurant dining/luau.
- AdvisoryA minimum self parking fee of $48 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due and for hotel visitors, the hourly self-parking rate will increase to $8/hour, there is no hourly rate in valet parking.
- AdvisoryA minimum hotel-imposed Resort Fee of $48.00 plus tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
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