• Free room upgrade (subject to availability)
• Fruit basket with bottle of champagne
• 15% discount on massages
• One $1,500 Resort Credit coupon per room
To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in.
*Grand Palladium Colonial Resort & Spa
*Grand Palladium Kantenah Resort & Spa
*Grand Palladium White Sands Resort & Spa
• All meals
• Domestic drinks
• Non-motorized water sports
• Entertainment
• Taxes and Gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Capricho:
International buffet. Serving breakfast, lunch and dinner.
- Chic CaberetThis venue requires a reservation and an additional fee payable directly to the hotel
A delicious show. A spectacular dinner.
Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun! - El GauchoArgentinian cuisine. Serving dinner a la carte.
- La BohemeFrench cuisine. Serving dinner a la carte.
- TentazioneItalian cuisine. Serving dinner a la carte.
- Various Lounges/Bars
-Beach Club
-Lobby Bar (1)
-Pool Bars (3)
- 24-hour front desk
- ATM/Cash machine†
- Baggage hold
- Beauty shop/salon†
- Bell staff/porter
- Car Rental Services†
- Complimentary wireless internet
- COVID test onsite
- Currency exchange†
- Doctor on call†
- 24-hour front desk
- ATM/Cash machine†
- Baggage hold
- Beauty shop/salon†
- Bell staff/porter
- Car Rental Services†
- Complimentary wireless internet
- COVID test onsite
- Currency exchange†
- Doctor on call†
- Elevators Not Available
- Exercise gym
- Game room
- Gift/News stand†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Room service
- Spa†
- Tennis court
- Water sports†
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court
- Fishing †Deep sea fishing
- Miniature golf
- Non-Motorized Water Sports
Snorkeling, kayaking, windsurfing, pedal boats, stand-up paddleboard
- Pool
7 freshwater pools and 1 seawater pool. Free umbrella, sunbeds, shower and towel service.
- Scuba diving †
- Soccer field
- Spa †Zentropia Palladium Spa and Wellness
- Table tennis
- Tennis court6 tennis courts onsite
- VolleyballBeach volleyball court
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13515 reviews-
Good overall, but needs improvement in certain important areasGood overall, but needs improvement…
Overall, we had a nice stay at TRS Yucatán. We’ve stayed at many hotels in Mexicoover 30 years , primarily all inclusive, and we would rate this good (but not great) in comparison. Pros: On the plus side, the resort is beautiful with a maze of trails and roads meandering through jungle and three beautiful pools that blend into the landscape. The service was good overall, sometimes inconsistent, but as elsewhere in Mexico, they will try to please you and take care of you. The food was good for an all-inclusive hotel. I would not advise that you eat meals at the sister properties, where they advised us the quality goes down. We want to especially mention the Manager at Helios by the name of Carlos, who went out of his way to make sure our eggs were served hot and made sure our Mocha chino coffee was strong enough for our espresso- minded taste. The rooms are very modern and tastefully decorated, if not quite as functional or efficient as one would expect. Cons: the property needs to do a better job of not misleading customers as to what to expect in terms of room views and what amenities are included. In our case, we booked our reservation six months in advance and went online to select a room with an unobstructed ocean view, and we verified this by telephone in advance. We reconfirmed these expectations with the front desk. On arrival the check-in host confirmed our request, however, when we arrived at the room, it had no ocean view. They then moved us to a 2nd room promising this time we would not be disappointed and again no ocean view— it was facing some buildings and trees. If we had not been exhausted from extensive travel, it would’ve made a good comedy! The next day, the manager told us the truth. They did not have any rooms with an ocean view, despite our having booked well in advance, but they upgraded us to a larger room. By then, we had lost a full day of vacation. The property was also somewhat misleading regarding the use of Resort credit. They gave us a book at the check-in which they said was valued at $1500 in credits to use towards spas, massages, etc. but when we actually tried to use the booklet, there was always some reason why they could not accept the coupon. We did not let these negative experiences spoil our trip by any means, but this kind of misleading marketing did leave a negative impression. We travel a lot and we have noticed an increase in misleading marketing. We don’t need a “deal“ but we do expect honesty— if you don’t have a room with an ocean view, say so upfront at the time of booking not upon arrival. If your resort credits are not worth anything, much less $1500, please do not waste our time by pretending it is.
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TRS Yucatan
We had the most amazing stay, Our room was gorgeous and so comfortable. The Concierges staff are so friendly! They helped us get our dinner reservations all set for the time we were there and also arranged a private romantic dinner for us on the beach and our waiter Alexis was amazing! The dinner was fantastic and the view was incredible. I can’t wait to go back next year!
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A very wonderful place!!!
Great experience. We love it here. This is our second time back. Patricia- our butler in Villa 67 was absolutely spectacular. Loved all the bartenders and all the restaurants. We also were very impressed with Saul who was our waiter at both the French restaurant and the Mexican night at Capricho. He was so pleasant with such a great attitude. The service this resort is second to none. We will be back.
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Engagement Honeymoon Vacay (with my family)
Fernando, at the sports center, gave my family and I private instruction on how to play archery! We had an awesome experience learning from him. He was both personal and professional, and I would take another class instructed by him if I had more time!! Everyone needs to meet Fernando!!
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Great stay!
We had a great stay at Grand Palladium! Carmen and Cindy gave wonderful massages at Zentropia! Fernando at the sports center was super helpful and had a great attitude. Nobody in our group was experienced with a bow and arrow, and he was patient while teaching us. He was fun to chat with, and even gave us recommendations for the remainder of our stay here! Thanks Fernando!
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe access to the hydrotherapy areas at Zentropia Palladium Spa & Wellness will cost $35 USD per person.
- AdvisoryIn order to attend the Chic Cabaret Show there is an additional fee: $45 per person/per show. The hotel can provide the current fee at check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.