Early Park Admission to The Wizarding World of Harry Potter™, and Universal's Volcano Bay, one hour before the theme park opens (purchase of a valid theme park admission required)
Complimentary transportation to all theme parks and CityWalk®, making getting around the resort fast and easy.
Resort-wide charging privileges with your room key card
Complimentary delivery of merchandise purchased throughout the resort to your hotel
Complimentary club-to-club access to select Universal CityWalk® venues (age restrictions apply)
Resort Details
- Coffee ShopConveniently located in the lobby, serving premium coffee, tea and fresh food items
- Food CourtOffering breakfast, lunch and dinner
- Lobby BarOffering drink service
- Pool BarOffering drink service
- Accessible facilities†
- ATM/Cash machine†
- Car rental desk†
- Currency exchange†
- Elevators
- Exercise gym†
- Front desk
- Game room†
- Housekeeping - daily
- Laundry/Valet service†
- †
- ATM/Cash machine†
- Car rental desk†
- Currency exchange†
- Elevators
- Exercise gym†
- Front desk
- Game room†
- Housekeeping - daily
- Laundry/Valet service†
- Parking†
- Room service†
- Smoke-free property
- Sundry/Convenience store†
- Wireless internet connection in public areas
† Fees may apply
- Pool2 resort-style pools with kids’ splash pad areas and daily activities
- Universal Studios Florida™
- Universal’s Islands of Adventure™
- Universal’s Volcano Bay™
- Universal CityWalk™
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3220 reviews
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Jan 08, 2026Great Experience
My family of four had a really great stay. My boys loved the pool, though it couldve been a bit warmer. The food was great at the market. Our room was nice, though the walls are super thin and could hear our neighbours having a full conversation in the bathroom almost as if they were in our room. We were on the second floor, which we didnt mind, as we often just took the stairs instead of waiting for an elevator. Shuttle buses were great and on time. Would definitely stay here again
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Dec 31, 2025
EXCELLENT Universal Hotel
This hotel was EXCELLENT in all ways. The customer service was great and the food court was excellent with delicious food and the personal were very kind all the time. The shuttles to citywalk and the theme parks are great and very convenient. I would Recommend it definitively and I will go back there again in the future.
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Dec 28, 2025Nice hotel
This is a very nice hotel. They have a very nice pool area and good size food court for breakfast, lunch, and dinner. I like staying at universal resorts because you can use the buses to get to the different parks. We did have a rental car, so we did have to pay to park the car. It's a very large hotel, but once you know where uou are going it's great. The staff was very nice with any questions we had.
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Dec 12, 2025Missing Personal Items, Poor Housekeeping, and Inadequate Room Storage
Dear Sir or Madam, I am writing to formally file a complaint regarding my recent stay at Universal’s Endless Summer Resort – Dockside Inn and Suites. On the second day of my stay, I discovered that personal items belonging to me went missing from my room without my authorization or consent. I immediately reported the incident to the front desk, and a documentary report was completed listing the missing items. However, to date, the hotel has failed to provide any follow-up, official response, or resolution, which I find extremely concerning. In addition to the disappearance of my personal belongings, I would like to highlight several other serious issues experienced during my stay: • Poor housekeeping services, with the room inadequately cleaned and poorly maintained; • Room layout unsuitable for an extended stay, due to the lack of proper closets and an insufficient number of drawers, making it difficult to store clothes and personal belongings; • Personal items discarded without my consent or authorization, representing a serious breach of privacy and disregard for guest property. I would also like to formally note that I spoke in person with the hotel manager, Mr. Jordi Pérez, regarding this matter. Unfortunately, during our conversation, he did not demonstrate any genuine interest in resolving the issue, and the interaction gave the clear impression that the priority was simply to end the conversation rather than address the problem or provide support. Additionally, I spoke with Mr. Jeremy Letebetter from hotel security, whose responses were limited to repeating previously provided statements, without offering any concrete assistance, updates, or solutions. I entrusted my belongings to the hotel expecting a basic standard of care, professionalism, and security, which was unfortunately not met. The lack of any effective response after the formal report was filed has only worsened the situation. I respectfully request an immediate investigation, a formal written response, and an appropriate resolution, including clarification regarding the whereabouts of my belongings, as well as compensatory measures proportional to the inconvenience and losses suffered. I look forward to your prompt response.
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Dec 11, 2025
First time staying at dockside
Stayed 12th /19th of november.this was my first time staying at the dockside. Friendly staff and helpful. I wasnt happy with my room coz the view wasnt the best .so I phoned guest services and went back to reception and they changed my room which was on higher floor facing international drive which was much better .dockside is a lovely hotel with 2 fab pools .pier 8 market which is convenient for something to eat or drink .universal shop. A good shuttle to the universal parks .I ride stop outside .the only thing I would say I wish they had a gate near international drive coz you got walk along way around specially if you got mobility problems. Had a lovely week stay at dockside .
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Self-parking fee: $26 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.Please note:
Dockside Inn and Suites does not provide the benefit of Universal Express Unlimited™ passes.Benefits (restrictions may apply):
-Early Park Admission to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay™ one hour before the theme park opens. (Valid theme park admission required.)
-Complimentary transportation to all three theme parks and Universal CityWalk™
-Resort-Wide charging privileges with room key
-Complimentary delivery of merchandise purchased throughout the resort to your hotel
-Complimentary club-to-club access to select Universal CityWalk™ venues (age restrictions apply) - Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.