Hotel Overview

Fronting the pristine waters of the Caribbean, the all-suite Grand Palladium Jamaica Resort & Spa offers the ideal setting for family vacations and active tropical getaways. With convenient access to the services and amenities offered at the adjoining Grand Palladium Lady Hamilton Resort & Spa, guests enjoy spacious guest suites, freshwater swimming pools, mini-golf, daily activities, boutique shops, children’s entertainment, sensational restaurants and bars and a pampering spa throughout their stay.

Location

Montego Bay-Beach
Kingston, Jamaica (KIN)
Montego Bay, Jamaica - Sangster (MBJ) : 30 miles

Property Information

Year Built: 2008
Floors: 3
Total rooms: 540

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory 24-hour room service will be charged at USD $17 per room and service.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 15861 reviews
  • 5.0 star tripadvisor rating
    Tip the staff

    We loved the pool the beach we very much enjoyed the sun and jerk chicken the staff here was so kind and friendly we played games with the entertainment staff they were so fun and very kind we met Ashanti reneesha sonic and Fiona they were very exceptional to us definitely a come back

    Jul 24, 2024
  • 5.0 star tripadvisor rating
    Great experience

    Very fun made it very enjoyable. Went around to everyone making jokes and everyone had fun. They knew what they were talking about. It was a really great experience and I highly suggest doing it. I’m in Jamaica and all the rum was very good and there were all different ones

    Jul 23, 2024
  • 5.0 star tripadvisor rating
    Great vacation!!!

    My family of 20 just returned home from Grand Palladium Lady Hamilton - had a great time! Even though they had just endured the hurricane everything was open and functioning! Restaurants were great with plenty of lobsters for whomever wanted one - have to mention a few outstanding people who made this vacation a memorable one - Lindsay in the PTC who always goes out of her way for us, Vanesha our server in the buffet morning and afternoon for lunch who always had our table ready and knew what drink each and every one of my grandchildren liked and brought it to them and our server Shereen in the members beach club area was the best! Always watching out for us to make sure we had what we needed Shavane our server in the Jamaica restaurant was awesome. Also a cheer for Kuiki transport and tours as they were great as well! So appreciate each and everyone at this resort who went out of their way to make this a great time especially sine they had just come thru the hurricane! Thank you so much! Love my Jamaica friends who feel like family!!

    Jul 23, 2024
  • 5.0 star tripadvisor rating
    LOVE staying at Grand Palladium!

    Second time staying at this hotel and each time has always felt like coming home. Highly recommend!!!!!!

    Jul 22, 2024
  • 2.0 star tripadvisor rating
    Mediocre Service & Sub- par All-Inclusive

    6 days/5 nights family vacation. We arrived two days post Hurricane Beryl, so we expected a little chaos but not nearly what we encountered. Check-in was a disaster. It must’ve been 80 people waiting to check-in. The lines were so long, it was hot, no one greeted us with water or anything. When we finally got to the desk (hour 1/2 past check-in time might I add) one of our rooms still wasn’t ready. They gave us no ETA. We had to check back twice (wait in long line each time). Finally, my daughter’s room was ready at 8pm. We had a total of 3 rooms; They gave her a room like 8 buildings away from where our rooms were. I also asked for the other two rooms to be next to each other (requested 6 months in advance), and they gave us two rooms on two different floors (but in the same building). It was an inconvenience having to wait for my daughter’s shuttle to arrive when we wanted to meet as a family (which half of the time never came and she had to walk 10 mins to/from the main lobby). We were also supposed to receive a $1500 resort credit, but each time I asked (including check-in) they sent me to guest services and they said they had to “look into it” but never got back to me. I asked a total of three times. The toilet and sink kept clogging in our room. We had to keep calling maintenance, and the last time took them over 4 hours to come. The rooms and hallways wreaked of sewage smell. I did put in a complaint, and Kadesha from guest services was very accommodating for our inconvenience at check-in. Ertha was also very nice and accommodating from the world travel ( I think that’s what is was called) agency. Overall, we still managed to have a good time. Not much entertainment on the resort and food at the restaurants weren’t so great. But food at buffets were good (although I believe I got food poisoning but can’t pen-point from where). Coffee cafe was good too and had premium drinks. Everywhere else drinks were completely watered down. Not worth what we paid for all-inclusive. I was supposed to receive a survey upon check-out. Never did. Even called the resort after we arrived back to the states to ask form them to send the survey and inquired about resort credit again. They said they would email the survey and transferred my call to guest services for the resort credit but no one answered the call. The phone just rang, and rang, busy signal, then disconnected. I can’t keep calling long distance, so I guess I’ll never get my resort credit. False-advertising.

    Jul 21, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.