Resort Details
- Bluch CafeCoffee shop is also available in the Sugar Bay Chattel Village (not a part of the all-inclusive plan).
- Colin's Bar & Grill
Colin’s is a fun rum shop, beach bar and restaurant. Serving everything from hot-dogs and burgers to paninis and pizza, Colin’s Beach Bar will satisfy your cravings. Colin’s is located near to the water sport hut, Karma spa, the kids crèche and teen hut making it the perfect place to dine for all ages.
- Lazy Mongoose Pub
Unwind at The Lazy Mongoose located in the Sugar Bay Chattel Plaza. Based on an English Pub theme, The Lazy Mongoose will feature leather chairs and an oak bar counter. The Pub features local brews such as Banks Beer and late night snacks.
- Sizzle Steakhouse
Located in the Sugar Bay Chattel Village, Sizzle Steakhouse is open for dinner. The wood covered walls and designer furniture pieces gives Sizzle that unique setting and features communal tables as well as private dining. Guests can wine and dine at Sizzle up to twice per week. Please note that while this restaurant is a part of the all-inclusive package, some premium menu items are subject to a surcharge.
*Limited dining
- The Reef
Travel around the world without leaving beautiful Barbados. At Reef, enjoy delicious international buffets every day right in the heart of Sugar Bay. Reef, located beachside is a cool looking buffet restaurant and beach bar decorated in driftwood and pastels.
- UMI
UMI (Japanese for Ocean) is an elegant, romantic sushi restaurant decorated with driftwood and modern white furnishings. UMI overlooks the main pool on one side and the sea on the other. UMI specializes in Sushi cuisine and offers upstairs seating. Below UMI is a large lounge area for families and those who want to lounge poolside. Join us for dinner at UMI up to twice per week.
- Babysitting†
- Car rental desk†
- Children programs†
- Dry cleaning†
- Exercise gym†
- Game room†
- Gift/News stand†
- Grocery store†
- Hairdresser/barber,Offsite†
- Lounges/bars†
- Babysitting†
- Car rental desk†
- Children programs†
- Dry cleaning†
- Exercise gym†
- Game room†
- Gift/News stand†
- Grocery store†
- Hairdresser/barber, Offsite†
- Lounges/bars†
- Pool
- Restaurant†
- Spa†
- Water sports†
- Conference Suite†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †
- Fitness center on-site
- Non-Motorized Water Sports
- Pool
- Spa †
- Teen programs †
- Volleyball
- Motorized Water Sports
- Scuba diving †
- Barbados Museum
- Bridgetown
- Garrison Historic Area
- George Washington House
- Mount Gay Rum Factory
- South Coast Boardwalk
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2503 reviews
-
Feb 09, 2026Take ear plugs if you like a peaceful holiday
Big spacious room, but no storage, Only furniture was a single draw bedside cabinet in the bedroom. Fairly inadequate hanging area with no shelves! Food pretty good for buffet., breakfast lunch and dinner, varied and largely hot. Beach area area good size but rarely a lounger without towels on pre breakfast, same around the pool. Main gripe was pigeons all over the tables especially at Collins the beach bar where we found the food to be very good, but a constant fight to keep the birds away. They Also infested the main restaurant. The other gripe was the Loud music! It started around 7.30 am and finally stopped at 10pm. Repetitive rap music by the pool, shouty girl bands by the main bar. And the deafening evening singers prevented any conversation, and had us resorting to Ear Plugs!! Staff were largely indifferent, with just a few exceptions. Snorkeling from the beach, disappointing with virtually no fish. Room cleaning? Very little done, and not every day, and no towels changed. Would we go back...No!
-
Feb 07, 2026Amazing!
What a wonderful place! The hotel was everything we could ask for and the Team who work there were ALL so hardworking, friendly and wonderful people.
-
Feb 06, 2026Not a 4-star experience – left after 3 nights
We booked Sugar Bay Barbados for a 7-night stay but checked out after just 3 nights due to poor customer service and a lack of willingness to accommodate us as guests. We travelled as a family with a baby and had clearly stated our dietary requirements at the time of booking and again at check-in. Despite this, the food options were extremely limited and unacceptable for a hotel advertising itself as a 4-star all-inclusive resort. No effort was made to improve this or offer alternatives. We were allocated a room accessible only by three flights of stairs, with no lift available. This was completely inappropriate given that I was recovering from a C-section and carrying a baby multiple times a day, made worse by wet, slippery stairs. When I asked to be moved to where there was lift access, I was told this was only possible if we paid extra to upgrade. The staff member we dealt with, Leanne, was rude, dismissive, and showed no empathy. The room itself was also very disappointing, with poor hygiene standards and a run-down bathroom more in line with a budget motel than a 4-star resort. Due to these ongoing issues, we chose to leave early. The hotel refused any form of refund and made no attempt to resolve our concerns or retain us as guests. Overall, we would not recommend Sugar Bay. Based on our experience, it does not meet 4-star standards. We spent the remainder of our stay at Wyndham Sam Lord’s Castle and the difference was night and day. The staff could not do enough for us, went above and beyond, and genuinely made our stay feel special. Although it meant paying extra, it was absolutely worth it and we would highly recommend Wyndham Sam Lord’s Castle.
-
Feb 05, 2026Lovely place - mostly good
This was our third stay at Sugar Bay, for 7 days. The hotel has a great location. Excellent check-in, with a welcome upgrade of our room. The hotel, facilities etc are all as described and seen in the photo galleria , so good. The staff are also excellent, especially the (large) bar staff and beach staff. The 2 speciality restaurants are included for a total of two visits per week (not 2 each, 2 total) and definitely worth using this option. Breakfast buffet in the Reef is fine, but limited. ( Great egg station). Downsides - food in the Reef seems to have deteriorated from our previous visits; choices not great, lunchtime salads very limited and most "hot" food luke warm. Serving staff e.g. carvers etc seemed disinterested and not trying to make food attractive (or hot). Colin's Bar & Grill good for lunch (waitress service) BUT be sure your food is freshly/well cooked etc. Overall Sugar Bay is reasonable value and a good choice for this part of Barbados
-
Feb 03, 2026
Wonderful, everything we’d hoped for and more!
This hotel is wonderful. Positioned on the beach within walking distance/short drive to many of the islands highlights and historic areas. The Team At the hotel cannot do enough for you, greet you with a warm Caribbean welcome. Rooms are comfortable, clean and decorated in bright but relaxing, Caribbean colours. Food is exceptional, something different each day and to suit everyone, even my fussy Hubbie! If your spending money to come to Barbados, you can stay here knowing that everything is at hand and you’ll be treated so well.
- AdvisoryImportant Notice The wearing of camouflage and/or military apparel is illegal in Barbados. Clothing of this nature will be confiscated and persons will be charged accordingly.
- AdvisoryA mandatory Government imposed fee of $9.63 is charged and collected by the hotel either at check-in or check-out. This fee may not include tax and is subject to change.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.