Hotel Overview

Set aside a beautiful beach in the scenic Wailua Bay, the Hilton Garden Inn Kauai at Wailua Bay offers an authentic Hawaii experience complete with the Aloha Spirit. Situated on the Royal Coconut Coast, just five miles from Lihue Airport, this hotel is surrounded by lush tropical gardens and breathtaking ocean views. With outstanding service, modern amenities, and spacious guestrooms, the Hilton Garden Inn Kauai at Wailua Bay redefines the classic Kauai vacation experience for families and couples alike.

While this hotel is in close proximity to some of the top local attractions, there is still so much to do without ever leaving the property. Spend the day on the safest beach, ideal for snorkeling and sailing, or lounge aside either of the two pools. Guests can also enjoy tennis, a fitness center, picnic areas, and more on-site. The hotel is also close to waterfalls, parks, and other sacred historic sites around Kauai.

The on-site restaurant and lounge offers cooked-to-order breakfast and room service in the evening. The 24-hour convenience store also provides snacks, drinks, and sundries whenever guest need anything. The Hilton Garden Inn Kauai also features over 7,000 feet of event and meeting space, including the Kuhio Ballroom.

Each of the rooms and suites offer plenty of space for a comfortable stay. These rooms feature an ergonomic desk chair and desk, complimentary WiFi, cable television, and other premium amenities. Families can also take advantage of connecting rooms.

Location

Kapaa
Lihue Airport : 7 miles

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel- imposed Resort fee of $25.00 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is not included in your package price and is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum Self parking fee of $25 (plus tax) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. No Valet-parking available.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee Inclusion: 

• High-Speed WI-FI Internet 

• Local & Long distance Telephone Calls 

• Use of Coolers, Towels, and Beach mats available at the Concierge Lounge 

• 2-hour Bike Rental 

• 24 hour Fitness Center Access 

• Access to Safety Deposit box located at the Front Desk 

• 2 for 1 golf at Hokuala Kauai’s ocean golf course 

• Hawaiian Cultural Sunrise on Monday, Wednesday, & Friday 

• Weekly cultural activities  


* * Resort Charge Includes:


   * Live Music Entertainment


   * Resort Activities ; Cultural Sunrise ceremony


   * 2 Bottled waters daily


   * Cooler , Beach mat & beach Tower rentals


   * Ukulele classes and lei making classes

Resort charge offerings are subject to change throughout the year. Partners will be notified via writing of any changes to the resort charge offerings. Offerings are available based on travel date, not booked date. 



Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 1784 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    TOTAL WASTE OF TIME AND MONEY!!

    100% false advertising, do not go to this luau! We wasted $600.00 for a”luau” that was in doors with cold horrible food. I felt bad for the 7 or so performers putting on this show. This show is a scam!! I’ve been to a few luau’s and this is not one. I wish I could give a 0! DO NOT WASTE YOUR TIME or MONEY!!

    Oct 22, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    STUCK IN KAUAI . Reservation canceled by HIKTON!

    This review is not so much about the hotel but more on the administrative side specifically RESERVATIONS. We booked a room here since May 2024. Our stay was booked Oct 21 to 25, 2024. We booked with a live person and not on line. Long story short, when we arrived we were told our reservation was cancelled. Shock and upset, we called the reservation and we were told that I did not confirm our reservation (which was already partially paid). It didn’t make sense to me why I have to confirm a CONFIRMATION. Plus the fact that if they did cancel it, why didn’t they send me a CANCELLATION NOTICE? That should be the right thing to do. Or leave me a message that if I don’t confirm that my reservation will be canceled. They did try to accommodate us by offering us to stay in KONA. I asked if they can pay for our flight and of course, they are not going to do that. The first representative ended up hanging up or disconnecting our call and we called again and spoke with another representative. After telling her our issue, there was no accommodation she could offer us. She did extend the reservation to be available for use til next year, DEC , 2025. Needless to say, we were STUCK in KAUAI with no place to stay and this is at 3 pm, Hawaii time.

    Oct 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love Hilton Garden Inn

    Hilton for the stay! This is my favorite place to stay on Kauai, the Hilton Garden Inn. The staff and facility are amazing, very friendly and helpful. You can walk to the beach and walk for miles on the beach. Great central location. So many fun things to do in Kauai.

    Oct 21, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    DO NOT STAY HERE

    After traveling all day to get here we get checked into our room only to find it not even cleaned. Bed was messy like someone just got done sleeping in it. They switched us to another room which was handicap accessible but the shower head mount was broken so you had to hold the head the entire time. You pay a 25.00 daily resort fee which includes 2 water bottles daily. We stayed 8 days and never received any. We got housekeeping three days out of eight. The pool was closed for two days as they were cleaning it. I can only assume someone complained as it looked like a swamp. They only had 6 lounge chairs all of which were stained and in need of replacement. The pictures make it seem as ya right on the beach which it is not. The beach access is a community park full of people. The waitress at the Tiki bar was a complete biotch and should be fired. We had her three times and she got worse every time we got her. The photos also make it look like you have a balcony but it just a window you can slide open. The ac unit in the room was noisy and sounded like it wanted to blow up. The coy pond was so full of scum I’m not sure how anything could survive in it. One of the women at the events counter was also a biotch that clearly hates her job. I stay at Hilton often on holiday but this place should never be called a Hilton. Very disappointed with my stay and would recommend you book elsewhere.

    Oct 16, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Pass on this property.

    First let me state the front desk staff, and restaurant staff were exceptional. The room was another story cockroaches, centipedes and musty old carpeting. After one night, we spoke with front desk who told us we couldn’t be moved as the hotel was over booked. We had used Hilton points and were told points would be refunded. Points can normally be refunded in a relative short time. The story changed with the hotel each time we made contact. “No problem we’ve submitted points” “It takes 30 days” “It takes 30 business days” On the fourth call to the Hilton Diamond line (no fault of Hilton Diamond staff) we received our points in mid October within minutes. They say (or hear they might be) doing some improvements later this year… Be weary.

    Oct 14, 2024

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