Resort Details
- Baskin-RobbinsSample 31 delicious flavors of ice cream at our on-site Baskin-Robbins. Overlook the beach from our location next to the Helumoa Pool. Enjoy the sweet life during your stay in Waikiki with a freshly baked waffle cone or scrumptious ice cream sundae.
- Edge of WaikikiTake in incredible views of Waikiki Beach from the outdoor dining at Edge of Waikiki, recognized as one of America's Best Pool Bars. Embrace the Hawaiian spirit at this popular beachfront bar and restaurant.
- Honolulu CoffeeStart each morning in Waikiki with a perfectly brewed cup of Hawaiian coffee. Or select your favorite tea, smoothie or acai bowl. Visit the two Honolulu Coffee locations at our oceanfront resort.
- Kai MarketKai Market offers guests a relaxed dining atmosphere with both indoor and outdoor seating. Enjoy expansive views of the ocean, Waikiki Beach and our infinity pool while you nibble on a delicious breakfast in Hawaii.
- Lawson StationStop by Lawson Station and pick up snacks, drinks, Hawaiian souvenirs and other sundries. Find what you need for an oceanfront picnic on the beautiful beaches of Waikiki, Honolulu.
- RumFireRumFire offers indoor and outdoor dining paired with panoramic views of the ocean, Waikiki Beach and Diamond Head. Savor tantalizingly creative dishes and sip on a cocktail from the bar while you watch the sunset from our open-air, beachfront restaurant.
- The Cookie CornerFollow your nose to our hotel lobby for freshly baked goods just like tutu (Hawaiian for "grandma") used to make. The Cookie Corner is a snack shop serving gourmet cookies, biscotti, brownies, lemon bars and many other treats.
- 24-hour front desk
- Accessible facilities
- Accessible parking†
- Babysitting
- Boarding pass print-out available
- Bookstore,Offsite†
- Business center†
- Business services†
- Car rental desk†
- Child programs†
- 24-hour front desk
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking†
- Babysitting
- Boarding pass print-out available
- Bookstore, Offsite†
- Business center†
- Business services†
- Car rental desk†
- Child programs†
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- Coffee shop†
- Coin operated laundry†
- Complimentary in-room coffee or tea
- Complimentary newspaper delivered to room
- Concierge desk
- Direct dial telephone
- Efolio available to company
- Elevators
- Exercise gym
- Express check-out
- Food and beverage outlets†
- Front desk
- Gift/News stand†
- Hair dryer
- Health club
- High speed wireless
- Ice machine
- Individual Efolio available
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Limousine service
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking†
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking†
- Outdoor pool
- Parking†
- Pool
- Restaurant†
- Safe deposit box
- U.S. Fire Safety compliant
- Spa, Offsite†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Vending machines†
- Wakeup service
- Whirlpool†
- Wireless internet connection in public areas†
- Business Center†
- Full Business Center
- Meeting Facilities
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Children's program, onsite †
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Whirlpool †
- Hiking trail †
- Surfing †
- Iolani Palace
- Arizona Memorial
- Diamond Head State Monument
- Bishop Museum
- Contemporary Museum
- Mission Houses Museum
- Sea Life Park
- Queen Emma Summer Palace
- Honolulu Museum of Art
- Iolani Palace
- Hanauma Bay Nature Preserve
- Arizona Memorial
- Nu'uanu Pali Lookout
- Wet 'n' Wild Hawaii
- Waikiki Aquarium
- Koko Crater Railway Trail
- Kailua Beach Park
- Honolulu Zoo
- Diamond Head Crater
- Waikiki Beach
- Pearl Harbor National Memorial
- Ala Moana Shopping Center
- Tropical Farms Macadamia Nut Farm and Tour
- Diamond Head State Monument
- Polynesian Cultural Center
- Dole Plantation
- Honolulu
- Honolulu
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Oceanfront? Try Wall-front
Booked oceanfront. Got a wall. Told three times it was oceanfront until I told them I’ve been here just two months ago and I know what the ocean looks like. Only then did they backtrack. Always double-check your room at check-in. Don’t let front desk scam you or upsell you something you already paid for.
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Beautiful and relaxing!!
The hotel was very clean and quiet. The pool and surroundings were gorgeous! Although the beach was busy, you could easily find a place to relax and enjoy the sunshine. Swimming in the ocean was so relaxing and there was a sandbar that was easy to get to. The hotel was super busy but it was easy getting an elevator.
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Its in the details:
5 Stars for our friend Roger! Our stay was made unforgettable thanks to the incredible hospitality of Roger, our housekeeper. From day one, he greeted us with kindness, made us feel at home, and went above and beyond to ensure our room was always in perfect condition. Over the days, we built a genuine connection with him—his positive attitude and attention to detail stood out. Roger truly embodies what great service looks like, and he deserves major recognition. Thank you, Roger, for being such a meaningful part of our trip! 9th floor section 1!!
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Caution for Parents—Injury in the Pool at Sheraton Waikiki
We’ve been loyal Marriott guests for years, staying at properties all over the world, but our experience at the Sheraton Waikiki was unexpectedly distressing. During our first pool visit, our 8-year-old son stepped on a 2.5mm piece of metal on the Cabo shelf in the pool, which lodged into his foot. It was a painful and scary experience. Security responded quickly and escorted us to the hotel’s on-site doctor, who was thankfully available to remove the metal piece. Had he not been there, we would have ended up in the ER, likely cutting our vacation short. While the hotel manager did agree to reimburse us for our poolside cabanas, we were disappointed that this was the extent of their support. A serious injury like this warranted more attention and follow-up from hotel leadership. The location is great, but safety and service standards fell short. We’re sharing this so other families can stay alert and hopefully avoid a similar situation.
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Overpriced, underwhelmed.
Just returned from Sheraton Waikiki with my wife and two young kids. Booked using my Marriott points, so luckily not out of pocket. The hotel is busy and packed. There was a lineup 20people deep to check in.....I "pre-checked in" with the app, but was told I still had to wait in this 30min lineup to get my keys. Rough start. Room was nicely updated and had a great view. Wifi was sporadic and frequently down. ALL of the pool chairs are "reserved" (against the hotels unenforced policy) by 9am.....so youre left with no where to sit, and no where to put your stuff. $62 "resort fee" for amenities and services you can't utilize. Make your way down to the beautiful (but verrrrrry narrow) beach and fight for a small section of sand. Careful not to kick sand at the person directly next to and behind you as you get up. 15min wait in line for coffee at Honolulu coffee in the morning each day. Would not recommend the hotel or stay here again..... back to Kanapali.
- AdvisoryPrices are based on single or double occupancy. Additional occupants may incur a charge of $120 plus tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
- AdvisoryA minimum self parking fee of $55.00 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $65.00 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryChildren Rollaway Charge per night is $115 plus 17.962%
- AdvisoryA mandatory hotel-imposed fee of $52.00 (plus tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.
- Check In: 3:00 PM
- Check Out: 11:00 AM
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.