Hurricane Wilma Update
Friday, November 18, 2005, 1:00 P.M. EST

CONDITIONS IN RESORT & HOTEL STATUS:

Riviera Maya beckons while Cancun rapidly mends.

Repairs to Cancun are being made quickly, and it is clearly on the mend. Electricity, drinking water, drainage and phone service are now completely restored, and the city is now working hard to give its famous hotel zone a facelift-- replanting gardens, repaving streets, repairing sidewalks and bike paths, replacing trees and installing new lighting and signs. And while things are quickly getting back up to speed in Cancun, the Riviera Maya, largely unaffected by the recent hurricane, is looking great! USA 3000 flights have resumed, hotels are 90 percent operational and stores, restaurants, bars and shops are open and ready for business. Most fun-filled excursions are up and running, and Playa del Carmen is as vibrant as ever. In fact, 5th Avenue is the place to be!

Fly non-stop to Cancun this Fall with APPLE VACATIONS and enjoy the finest hotels in the Riviera Maya.

Many USA 3000 Airlines and APPLE VACATIONS’ charter and scheduled flights to Cancun are operating as scheduled. Complete Fall Flight Schedules: Baltimore, Chicago, Cincinnati, Cleveland, Columbus, Denver, Detroit, Dallas Fort Worth, Kansas City, Milwaukee, Newark, Philadelphia, Pittsburgh, and St. Louis.

Special Note for those traveling to Cancun December 17-31: The hotels in Cancun and the surrounding areas that were damaged by Hurricane Wilma are vigorously working to make all repairs and be fully operational prior to the upcoming December holiday season. Many of the hotels in the Riviera Maya are already open and fully operational and are currently hosting Apple clients. Although we are hopeful that all hotels will be ready to accept guests by their projected re-opening dates, predicting re-opening dates after a reconstruction is an inexact science. In the event that some hotels have to postpone their re-opening as the holidays near, alternate accommodations may no longer be available. Therefore, we encourage travelers departing December 17-31 who are booked at a hotel scheduled to open during this date range to consider changing to a hotel that is already open and fully operational. Please contact your travel agent should you decide to change your booking to an alternate hotel, all Apple change fees will be waived and their “AV-OK” policy and premium (if applicable) will remain active.

Hotel Status: We have received many inquiries regarding the condition of the hotels in Cancun, Riviera Maya and Cozumel. While a number of hotels are already accepting guests, others have sustained more damage and will be open at varying times over the next couple of months. In general, hotels in Riviera Maya were less affected than those in Cancun and many hotels in this area are operational and are already accepting vacationers.

Riviera Maya Hotel Update

Cancun Hotel Update

Cozumel Hotel Update

Photo Gallery: While traveling to Mexico to assist and support Apple vacationers who were returning home, Apple Vacations’ Senior Management visited Cancun’s many resort areas. These pictures were taken after Hurricane Wilma. As evidenced, some hotels only experienced minimal damage.

FLIGHT UPDATES:

Fly non-stop to Cancun this Fall with APPLE VACATIONS and enjoy the finest hotels in the Riviera Maya.

Many USA 3000 Airlines and APPLE VACATIONS’ charter and scheduled flights to Cancun November 3rd onward are scheduled to operate. Update! Complete Fall Flight Schedules: Baltimore, Chicago, Cincinnati, Cleveland, Columbus, Denver, Detroit, Dallas Fort Worth, Kansas City, Milwaukee, Newark, Philadelphia, Pittsburgh, and St. Louis.

Fall Flight Changes (listed are rescheduled and new flights only).

For passengers traveling to Cancun on other scheduled airlines please refer to the following link for reference to the appropriate Schedule Airlines Policies.

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Apple Vacations is pleased to report that all passengers who wanted to return home from Cancun have done so. This includes passengers traveling on USA 3000 Airlines, APPLE VACATIONS’ charter flights and all other scheduled airlines.

Here’s what people are saying: Apple Shines in Repatriation Efforts

By Tuesday, October 25th, Apple Vacations, the largest tour operator to Mexico worldwide, working closely with USA 3000 Airlines, repatriated passengers that had been in Cancun since Hurricane Wilma struck. More than 2,000 passengers returned home in high spirits in light of the challenges of the past several days.

FAQ This helpful document answers several frequently asked questions including what to do if you lost your luggage due to Hurricane Wilma evacuations.

HURRICANE WILMA POLICIES:

§ SECTION I
Passengers that are scheduled to travel to Cancun via rescheduled USA 3000 Airlines and APPLE VACATIONS’ charter flights from November 1 onward.

§ SECTION II
Travelers who booked a hotel that is not accepting new arrivals during their scheduled vacation.

SECTION I

Passengers that are scheduled to depart to Cancun via rescheduled USA 3000 Airlines and APPLE VACATIONS’ charter flights from November 1 – December 16, 2005 and would like to re-book have the following options:

For those without AVOK Total Vacation Security, you have the following options:

For passengers affected by a rescheduled flight who were departing November 1 - November 11, 2005

1. Re-book your vacation with no penalties or change fees and depart on or before January 31, 2006 on USA 3000 Airlines or APPLE VACATIONS’ charter flights only. Your new vacation must be booked by your original departure date.

2. Receive a full refund in APPLE VACATIONS’ Hurricane Vacation Certificates in the full amount paid. Unused taxes will be refunded in the original form of payment. Certificates will be valid for one year after issue on USA 3000 Airlines and APPLE VACATIONS’ charter flights only. Additional restrictions apply.

3. Passengers scheduled on an APPLE VACATIONS’ public charter flight may receive a full refund upon request.

For passengers affected by a rescheduled flight who were departing November 12 - December 16, 2005

3. Passengers scheduled on an APPLE VACATIONS’ public charter flight may receive a full refund upon request.

For those with AVOK Total Vacation Security, you have the following options:

1. Reschedule your vacation with no penalties or change fees and depart on or before January 31, 2006. Your new vacation must be booked by the dates outlined in Section II above.

2. Receive a full refund in APPLE VACATIONS’ Hurricane Vacation Certificates in the full amount paid. Certificates will be valid for one year after issue on USA 3000 Airlines and APPLE VACATIONS’ charter flights only. Additional restrictions apply. Your AVOK Premium and unused taxes will be refunded in the original form of payment.

3. Activate your AVOK Total Security Policy under the terms of the agreement without travel restrictions or black-out dates. Valid for one year. For more information on AVOK Total Security Policy go to www.applevacations.com/avok.

4. Passengers scheduled on an APPLE VACATIONS’ public charter flight may receive a full refund upon request.

If you choose to reschedule to a different destination on USA 3000 Airlines or APPLE VACATIONS’ charter flights, you may do so without penalty or change fee. Price differences will be collected and refunded accordingly. Please note: from many East Coast cities there is ample availability to Punta Cana. There is also availability from various Mid-west cities to Jamaica, Puerto Vallarta, and Punta Cana.

SECTION II

For travelers who booked a hotel that is not accepting new arrivals during their scheduled vacation:

1. Upgrade and Price Protection for a Limited Time at No Additional Cost. Applicable on complete land and air packages via USA 3000 Airlines or APPLE VACATIONS charter flights, if you booked your vacation prior to October 20th and plan to travel prior to December 23, 2005 and your hotel is not operational, you can change to one of the following 5 Golden Apple/5 Apple All-Inclusive Resorts for no additional charge as long as you keep your original travel dates. This offer is valid if booked by Saturday, November 12, 2005. Also if you booked a 6 Apple hotel or if you paid more for your package than the price in our system for these hotels, Apple will gladly refund the difference. It does not matter what your previous hotel was rated (1 Apple – 6 Apple) or if it was an all-inclusive or an EP, or a 5A Riviera Maya or Cancun Square Deal. Your vacation will be price protected. Contact your travel agent while there is still space available at these fine resorts: Iberostar Tucan, Iberostar Paraiso del Mar, Grand Palladium, Sunscape Tulum Riviera Maya, RIU Yucatan, Gran Bahia Principe, Barcelo Maya Beach Resort or Copacabana Beach Resort (5 Apple Cancun Square Deal is protected at 5 Apple Rivera Maya Square Deal). If your hotel is not operational and your flight has been rescheduled, you can change to one of the 5 Golden Apple/5 Apple hotels listed on another departure as long as your travel is completed by December 23, 2005.

2. Change to another available hotel or charter destination without penalty or change fee. Price differences will be collected/refunded accordingly. Your new vacation must be booked prior to your original departure and no later than November 11, 2005.

3. Travelers booked on other scheduled carriers or land only:

a. Change to another available hotel without Apple penalty or change fee.

b. Change to another destination or cancel your booking, schedule carrier change/cancel penalties/fees will apply. Apple will waive its change fee.

4. Passengers choosing to cancel their vacation: if traveling on USA3000 Airlines and other APPLE VACATIONS charter flights, Apple Vacations will refund the full cost of your vacation in Hurricane Vacation Certificates good for one year. Some blackout restrictions apply.

For travelers who booked a hotel that is open and accepting new passengers:

USA 3000 Airlines and other APPLE VACATIONS’ charter flights are currently operating. Regular Fair Trade Contract applies for those passengers who choose to cancel their vacation.

All passengers scheduled to depart to Cancun via other Scheduled Airlines or those who purchased a land only package have the following options:

1. Change to another available hotel without penalty or change fee.

2. Change to another destination or cancel your booking, schedule carrier change/cancel penalties/fees will apply. Apple will waive its change fee.

For passengers traveling to Cancun on other scheduled airlines please refer to the following link for reference to the appropriate Schedule Airlines Policies.

Call Your Travel Agent to Make Arrangements to Re-Book.

To ensure you remain completely informed of the very latest developments on Hurricane Wilma, and to ensure we are able to provide you with the most current information possible, Apple Vacations encourages you to visit us periodically for updates.