Punta Cana

ZoŽtry Agua Punta Cana


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Endless-Privileges®   All Inclusive    

Rated Best All-Inclusive Dining Experience by Apple Vacationers in 2017.

2018 Exceptional Values:
Extra Value: Apple Exclusive: Free non-stop transfers.
Honeymooners: Receive The Art of Romance Honeymoon Package complimentary. This package is complimentary with a seven-night stay in a Suite Carib or higher. (restrictions apply*)

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property offers an organic garden tour (gardens are kept green via a water treatment plant), waste recycling program, and toner and battery recycling program. Employees volunteer every month to spearhead beach cleanup campaigns.

Enjoy a completely new kind of vacation experience focused on wellness, serenity and romance, as well as social and environmental responsibility.

Click here to see what vacationers are saying about this resort...

Perfectly located along a 400-yard stretch of private beach on the easternmost coast of the Dominican Republic in Uvero Alto, Zoetry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. Bask in the luxurious amenities of Endless Privileges®, which includes top-shelf spirits and daily refreshed mini-bar, 24-hour private in-room dining, maid service three-times daily, and around-the-clock laundry service, among other luxuries.

The gracious accommodations at Zoetry Agua Punta Cana are all luxury suites ranging in size from one-bedroom junior suites to opulent three-bedroom havens. Lovely French doors lead to your private terrace with views of lush tropical gardens or the magnificent azure sea.

At the four gourmet a la carte restaurants, menu selections offer a spectacular array of temptations beautifully prepared by award-winning chefs. An assortment of organic food and beverage selections are chosen to suit all dietary needs and locally-grown ingredients are incorporated into each dish. 24-hour in-suite dining is always available.

Find more information about Zoetry Wellness & Spa Resorts.

Learn more about Punta Cana.

*If the couple does not meet the requirements to receive this package complimentary, it may be purchased for $1,500 USD. This package is based on double occupancy also applies for anniversaries. The Gift of Love Wedding Package and the Art of Romance Honeymoon Package cannot be combined to receive both complimentary, nor can the spa discount be combined with other spa promotions or offers. Package and pricing are subject to change without notice. All taxes and gratuities are included. To receive the package complimentary.it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price. No adjustments are possible. Restrictions/exclusions apply. Subject to availability & double occupancy only.
HOTEL LOCATION
This AAA Four Diamond awarded property is located on a 400-yard stretch of private beach on the Dominican Republic's east coast in Uvero Alto, approximately 50 minutes from Punta Cana International Airport.
Address:
Uvero Alto, Punta Cana


DR
Local Phone: 809-468-0000
Toll Free Phone: 866-757-AGUA
Fax: 809-468-0001
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Casino Nearby (Nearby)
Shopping Mall Nearby (Approx. 40 minutes)
Pools
Number of Pools: 2
Outdoor Pools: 2     
A large infinity pool features streams and fountains.
Golf: NEARBY
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Created from natural stones and woods, the property features cathedral ceilings and cane thatched roofs. 96 ultra-luxurious suites situated throughout this intimate oceanfront property feature private, ocean-view terraces. The resort also features four a la carte restaurants, all of which can offer vegan, vegetarian, and gluten-free options. Beach: The northeastern coast of the Dominan Republic offers some of the finest beaches in the world.
Total Rooms: 96
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
No pets are allowed on property.
ROOM TYPES
JUNIOR SUITE POOL VIEW
775 Sq. Ft. Jr. Suite features two full beds and a furnished terrace with pool views. Marble bathroom includes Jacuzzi, separate rain shower and Bvlgari bath amenities.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
SUITE TAINO
1000 Sq. Ft. One bedroom suite with spacious living room and private terrace with garden views that feature two queen beds and large bathroom (partially open-air) shower with multiple jets, double vanity, and walk-in closet.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROMANTIC JUNIOR SUITE GARDEN
775 Sq. Ft. Garden View Jr. Suite includes private terrace overlooking the beautiful tropical gardens with king bed. The large bathroom has a deep soaking tub, separate shower, double vanity, and walk-in closet.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
JUNIOR SUITE AGUA
775 Sq. Ft. Spacious Jr. Suite overlooks the beautiful tropical gardens providing direct access to the serpentine pool & private terrace, 2 double beds, bathroom with deep soaking tub, separate shower, vanity, and walk-in closet.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PENTHOUSE OCEAN VIEW
1500 sq. ft. King size bed. Private terrace with ocean view. Marble bathrooms with Jacuzzi tub and rain shower.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
JUNIOR SUITE GARDEN VIEW SS
These suites offers a private terrace or balcony overlooking the beautiful tropical gardens. The large bathroom has a deep soaking tub, separate shower, double vanity andwalk-in closet. Located on the 2nd or ground floors. Bedding: 2 queen beds. AI Plan.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROMANTIC JUNIOR STE GARDEN SS
These suites offers a private terrace or balcony overlooking the beautiful tropical gardens. The large bathroom has a deep soaking tub, separate shower, double vanity and walk-in closet. Located on the 2nd or ground floors. Bedding: 1 king bed. AI Plan.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
OCEANFRONT JUNIOR SUITE DELUXE
775 Sq. Ft. One bedroom suite with king or two double beds located beach front on the gound level with views of the ocean. French doors lead to a private terrace with plunge pool. Bathrooms have either deep soaking tub or shower with multiple jets.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROMANTIC JUNIOR SUITE POOL VW
775 Sq. Ft. Spacious Jr. Suite with a private terrace with pool views. Marble bathroom featuring Jacuzzi Tub, separate rain showers and Bvlgari bath amenities.
1 King Bed Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
SUITE CARIBE
2000 Sq. Ft. One bedroom suite with a spacious living room and private terrace including a king bed, spacious open-air bathroom, shower, double vanity, walk-in closet, and private garden with a mini-pool.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROMANTIC JUNIOR SUITE AGUA
775 Sq. Ft. Spacious Jr. Suite overlooks the beautiful tropical gardens providing direct access to the serpentine pool & private terrace, king bed, bathroom with deep soaking tub, separate shower, vanity, and walk-in closet.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
VILLA DOMINICANA
3000 Sq. Ft. Two bedroom villa with two private terraces and private garden with plunge pool. Bedroom feature king bed and two double beds. Spacious bathroo m partially opens to an inside garden, shower, double vanity, and walk-in closet.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
JUNIOR SUITE GARDEN VIEW
775 Sq. Ft. Garden View Jr. Suite includes private terrace overlooking the beautiful tropical gardens with 2 double beds. The large bathroom has a deep soaking tub, separate shower, double vanity, and walk-in closet.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
VILLA CANEY
4000 Sq. Ft. Three bedroom villa with a garden-view terrace, separate living area, powder room & three spacious open-air bathrooms. Two of the bedrooms have king size beds & the third has two double beds, deep soaking tub, and shower.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
OCEAN FRONT JUNIOR SUITE
775 Sq. Ft. Special Jr. Suite located on the upper level floors providing stunning views of the ocean with a king or two queen beds, private terrace, tub or multiple jet shower, double vanity area, and walk-in closet.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite

OTHER INFO
Bathrobes & Slippers,
Room Service, Pillow Menu, WiFi
DINING
ZoŽtry Agua Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 4 Restaurants at ZoŽtry Agua Punta Cana:
Piragua - Offering Creole-fusion cuisine, combining savory Creole style and traditional Latin American dishes for a delectable new dining experience with both air-conditioned and outdoor seating available.
Olena - A fusion of all worlds cuisine with Italian inspiration. International wine cellar including rate vintage wines. Fine dining from 6:00 p.m. to 11:00 p.m.
Indigo - Serves international light fare. Open for lunch and dinner daily from 12:00 p.m. to 11:0 p.m. Beachfront location. Dress Code: Casual
Amaya - Featuring Caribbean cuisine specialties. Open for breakfast, lunch and dinner from 11:00 a.m. to 11:00 p.m. Dress Code: Casual (breakfast & lunch); Casual elegance (dinner).
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Guests can spend their days in the pool, snorkeling, kayaking, playing ping-pong, billiards, and more. Lessons are also offered on a variety of topics: wine tasting, photography, cooking, dance, speaking Spanish, and more.
Nightly Activities & Entertainment:
Performances by live musicians and artists
CHILDREN'S PROGRAMS

Children's Facilities
Game Room
Babysitting Fee: $10 per child
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
355 Recommend
355 past Apple Vacationers would recommend ZoŽtry Agua Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4586reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Heaven on Earth
PAUL K.
Mar 13 2018
Zoetry was amazing. Unbelievable experience. Far exceeding my expectation! Only criticism I could offer is that the pools should be heated in the cooler months.
Customer Rating: 

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Zoetry
MICHAEL C.
Jan 18 2018
Excellent staff, service & accommodations. The best relaxation destination Iíve been to.
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opinions
KATHIE R.
Nov 08 2017
I wish we were told beforehand that renovations and all restaurants would of not been open plus some smaller items that arent worth mentioning I would expect more from AM resorts as we are seasoned travelers to AM resorts probably 20 or more times with Sivory to the left and the revitalized Excellence to the right maybe its time to to do some more exploring
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Solitude
JENNIFER B.
Nov 01 2017
This was so quiet and being so small I barely saw any other guests while I was there. Food was delicious and staff was super friendly and helpful.
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Secrets Cap Cana
JUAN R.
Oct 21 2017
Best vacation of our lives!
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Nice....not great
MARK A.
Aug 23 2017
Been to several resorts in punta cana. This one is nice because of small size but falls short in the dining options. Facilities and staff are typical of other resorts it overall I can think of two or three resorts that provide a better experience.
Customer Rating: 

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Zoetry Punta Cana - Piece Of Mind
RICHARD L.
Aug 03 2017
I was not sure what to expect for my first all inclusive experience but I can say that this was an excellent experience and exactly what I was looking for and at a great price. I highly recommend this resort if your looking for friendly staff, great food, drinks, entertainment, rest and relaxation. I also had questions for Apple Vacations prior to departure which they gladly and easily answered.
Customer Rating: 

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Peace and tranquility
REINER E.
Aug 02 2017
Zoetry is perfect for relaxation. Each resort in the Dominican Republic catures to different personalities and tastes. My husband and I wanted to relax in paradise and that's what we got. We felt like we were on our own island. There seemed to be more staff than guests which made everyone happier. The staff was upbeat and egar to please. The only times we saw grouping of guests were at the beach, wet bar, and live performances. You also get your own butler to help you have the best time possible. Jesus was the best and really made our trip perfect. Only complaint was traveling on Xtra Airways. I'm not sure if Punta Cana Airport or Xtra Airways was to blame but leaving the Dominican was a nightmare.
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Disappointed
ASHLEY W.
Jul 19 2017
Overall we were disappointed in our stay at Zoetry Punta Cana. We had such high expectations for this resort, and it did not deliver. Our room was beautiful but with the 3/day maid service we felt like we were rushed out of our room every time we were in it. We love going for the beach and the entire time we were at Zoetry the beach was covered with seaweed and there was a ton in the water as well. Made for a huge disappointment when we do not utilize the pools as we prefer the ocean and beach. Though the food was good and we appreciated the longer hours, it was nothing exceptional. For what we paid for our vacation we were highly disappointed and glad we only stayed 4 nights. Will not be going back. However, that being said, I do want to state that the staff at this resort were extremely friendly and welcoming. We have no complaints with that aspect. In fact our butler, Jesus, went above and beyond to purchase my girlfriend the vanilla she wanted. He went to the market on his own time and purchased the vanilla for her and delivered it the morning we departed for the airport.
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Zoetry Punta Cana 2017
ANTHONY M.
Jul 10 2017
Great hotel and service. We will definitely recommend this trip and return again.
Customer Rating: 

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Zoetry Agua Punta Cana
RICHARD D.
Jul 05 2017
The hotel was five star quality. The staff was attentive and friendly; our butler, Roberto, was available 24/7. We really loved the quiet and "uncluttered" atmosphere. The food was fine dining, with several top chef flares to the cuisine. We especially loved the private pool areas with the beautiful tropical garden views. There is a reason that Zoetry Agua is one of the top rated hotels in Punta Cana.
Customer Rating: 

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TripAdvisor Traveller Reviews
Beautiful and peaceful resort in paradise!
jessicacY3321MF, Waldorf, Maryland
Tue Apr 24 12:22:51 EDT 2018
We stayed at the Zoetry Punta Cana for our honeymoon in April 2018. We absolutely loved everything about it! The food and alcohol were amazing. The treatment and service were awesome. We had plenty of activities offered to us and enjoyed some of them (the sauna, horseback riding), but mainly preferred to lounge on the beach and hang out by the wet bar. The ONLY thing that could have been better would have been eliminating the ants from our shower, but even with that, I loved the experience and I would go back in a heartbeat!!

A perfect getaway for relaxing in the sun...
Claudio S, Toronto, Canada
Tue Apr 24 05:02:13 EDT 2018
We stayed at Zoetry Punta Cana from April 15th to 22nd for a one-week getaway from Toronto. The resort is beautiful and extremely well maintained, as is the beach. This is a vacation for people who want to spend their time relaxing in a peaceful environment, instead of filling their days with activities. Each room is assigned a ‚ÄúButler‚ÄĚ, and as we discovered, this is the key to your stay. Our Butler was Carlos and we could not have asked for anyone friendlier or more attentive. He did everything he could to make our stay the best it could be. Anything we needed, we texted him and it was taken care of immediately. We even addressed with him a couple of issues we had, which were completely beyond his control, but nonetheless he did everything he could to address them. Carlos delivered the best customer service we have ever received at a resort. In general, the other staff were also very friendly. Apparently Zoetry is known for its food, but we found it fairly mediocre. Nothing bad, but nothing special at all! The rooms are very spacious, clean and nicely furnished. We had a swim-up room with a spacious and private terrace. There are two infinity pools which overlook the beach but with a swim-up room we didn't had no need to go to the larger pools. The beach was a one minute walk from our room. The very tranquil hydrotherapy area and full-service spa (and gym) is a great way to spend a relaxing morning. A word of caution... When you check-in, you are given a paper key, which you bring back to a desk in the lobby in order to obtain $200 worth of vouchers for things such as the spa and discounts on full bottles of wine. This is an attempt to get you to attend a 90 minute presentation about their VIP club, which they ask you to bring your credit cards to for a lucky draw using the last 4 numbers. We realized then that this was likely to be a hard sell, and we were feeling suspicious and did not attend the presentation. We talked to other couples that did, and the presentation was 3 hours and was a hard sell and essentially a waste of time unless you want a membership to get discounts at their hotels for a fee of varying levels from $80,000 to over $200,000. You do not need to attend the presentation to get the vouchers, so you can still get the discounts.

Appalling management and customer service during hurricane
lil0th, London, United Kingdom
Mon Apr 23 16:19:09 EDT 2018
The rooms at the Zoetry are beautiful, furnished to a very high standard, with fully stocked minibars and complimentary rum on arrival. However, due to terrible mismanagement during and following hurricane Irma, I would not return or recommend this hotel to anyone. One point first about the hotel itself: there is a good choice of restaurants at this hotel, however whilst the food was ok, it was not of a 5 star standard and I have had far better food at other 5 or even 4 star hotels. There was no continuity of service, it was very usual at each meal to be served by a number of different waiters and a lot of the time they didn‚Äôt seem to know what was going on (what you had ordered, if you had been given cutlery etc). There seemed to be no management of staff at these restaurants, we were never introduced to a head waiter or saw anyone who appeared to be in charge of the service. The bar staff, however, were excellent, and the premium spirits selection was fantastic. When hurricane Irma approached the island we really saw the terrible the management of the hotel could be. We received a note in our room one night explaining that we would be evacuated to a ‚Äėsister‚Äô hotel the next day. Whilst I appreciate that this was necessary for guest‚Äôs safety, the way this was handled was appalling. We were all put on a coach to the other side of the island, and from then on until we flew home almost a week later we heard nothing from the Zoetry, despite numerous attempts to contact them. We didn‚Äôt know when, if at all, we could go back to the Zoetry, even days after the hurricane had passed, and so had to assume (correctly) that we were staying put. We had to pay extra ourselves to rearrange our transfer back to the airport from the new hotel. The hotel we were sent to (Dreams La Romana) was far, far cheaper than what we had paid for the Zoetry and offered none of the service we had paid for. Dozens of people packed into a very small adults only pool area with loud music, cheap spirits, very standard ‚Äėbig resort‚Äô type hotel rooms, no laundry service, I could go on. We did not enjoy the remainder of the holiday at all. The manager of Dreams was sympathetic (and this situation was no fault of Dreams, their guests get what they pay for). He gave his view that, if he was the manager of the Zoetry, he would be offering refunds/free stays as gesture. However, Zoetry has refused to offer anything at all (not a penny) in the way of compensation or free nights at the Zoetry. In response to my formal complaint, they have said that the hurricane was ‚Äėforce majeure‚Äô and they therefore are not contractually required to give compensation. Whether contractually bound to or not, at a resort of this price and which holds itself out to such high standards, I would expect far better. It would be basic customer service to offer something to their customers as compensation. As a previous reviewer has mentioned, one would expect a resort such as this to be insured for these events, and the amount they will have paid Dreams to host us will have been significantly less than what we paid for the Zoetry. For those travelling in hurricane season, I would recommend steering clear of this hotel - save your money and go somewhere cheaper or find a hotel whose management offers assistance to their customers rather than bus them away to a cheaper resort and wash their hands of them.

Nice
Brittney B,
Sun Apr 22 19:21:20 EDT 2018
My husband and I just returned from our first trip at Zoetry. Amazing! Everything was so clean and beautiful as far as the restaurants, room, bathrooms, pools, everything! We loved the entertainment at night. The young gal who greeted us when we first arrived at the front desk was so welcoming and I loved her smiles. We loved the two employees that worked at the bar at night. I'm not good at remembering names, but it was a guy and a gal. You could just tell that they loved their jobs and they made our stay so much fun! We also had one waitress who would call us by our first names everyday. It was so nice! Our butler Jesus was ok. He greeted us right as we showed up and sent us a list of daily activities. We didn't use him enough to know. We kept to ourselves as that's what we wanted. We have four kids at home so this was the perfect, quiet getaway. Everyone working was always so happy and friendly. The food was excellent. The one and only thing that we can give advice on is to have a bigger variety of late night room service snacks. You can choose a burger and fries. Maybe more appetizer, snack items. Thank you for a wonderful first vacation to Zoetry!

Awesome Location, Terrible food, Fraudulent Managers
Bigpermlikewhat, Aliso Viejo, California
Sun Apr 22 14:24:23 EDT 2018
We visited last April and thought we had found the perfect spot to chill and unwind. The rooms near the beach are awesome and we had an upstairs room with an awesome view. Staff is super friendly and welcoming. A quick note on the all-inclusive food, HORRIBLE. Upon arrival they offer you coupons which may be used towards various things. What they didn't tell us is that you need to sit through a sales presentation to activate the coupons, that's in the small print. When we saw this we asked and were told not to worry about it, the coupons would be honored anyway. While checking out they tried billing us for a bottle of champagne that we used a coupon for. When I asked for a manager I was told by a staff member, "this happens all the time". The manager came out and just blew us off saying we had no choice and that we could not leave the property until we agreed to pay for the champagne. I asked for the police who showed up and did nothing but try to intimidate us. My wife was pushed by hotel security as we tried to leave and board our shuttle bus. Finally I had to sign for the bottle because we were going to miss our flight. Ridiculous. Way to trick and treat your guests. We tried filing a claim with the resort and the managers basically lied about the whole ordeal. I hope they try and post some lame excuse as a response to this review because it will just be more lies.. Avoid this place for its terrible food and hostile, dishonest managers.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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