Windjammer Landing Villa Resort & Spa

Windjammer is a wonderful Resort that met our families needs and wants!

We paid for 2 rooms with 2 beds in each room and when we arrived we were booked for 2 rooms with 1 bed in each. This was unacceptable because there were 4 adult women who paid to have their own bed during the vacation. Also, the restaurant staff were very rude, unapologetic and seemed as though we worked for them. We had to ask for basic utensils, water, etc which I thought was very unacceptable. I felt this could have made our vacation horrible but we continued to enjoy the other things the resort had to offer.

Great resort; absolutely beautiful setting. Restaurants were excellent, service was excellent. Will absolutely go back again.

This is a lovely get away with really good staff who are warm, friendly and inviting...from the shuttle drivers (Gilbert and John) to the servers. I think that management has a great opportunity to further enhance the overall experience by spending some time in upgrading the facilities and processes. The beach is rocky in many areas and a few common areas need to be thoroughly cleaned and modernized. The beach towel policy may be great for expense control but is a real downer for vacationers with children- simple option, towel outlets near the beach aaaaand pool facilities. The Spa experience is 2nd to none...an absolute must do.

Honest- mixed review We booked this holiday in February- my husband and his 2 teenage daughters and myself, it was celebrating a variety of things which we notified them in due cause, I wasn’t expecting champagne and roses- just as well, big fat 0! I also notified them of my disability issues as we had booked a premium villa with plunge pool, I had hoped for a hand rail as some of the villas had, we didn’t get this and they were unable to move us to one, then had to send the nurse when I slipped on dirty steps into the plunge pool. We didn’t get the holiday we thought we had booked and paid for, it wasn’t all bad though, but because we had to raise a few issues( like the dirty pool, villa balcony door broken- therefore didn’t lock, no bug control.....) we wasted precious time trying to sort out issues and were made to feel like the moaning family when we should have been enjoying family time. The villa had stunning views, and although simple met our needs, it just didn’t have the wow we thought it might! 5 restaurants- 3 open each evening, 2 open lunch time. Food at Jammers and Embers for lunch was by far superior to the evening meals which were bland and uninspiring-except for the flourless chocolate cake with vanilla ice cream was outstanding! 5 pools- 2 based up at the Italian restaurant, more like big plunge pools but good for cooling down, 1 at Hibiscus walk- small and tended to be used by those in that area. The last 2 was the main pool and the kids pool,both nice, steps in and reasonably clean every day, very limited sun beds, no parasols on the adult pool side and no shade, and it’s right on top of the restaurants so you could feel a bit self conscious sunbathing being overlooked by diners! The beach is beautiful- the best selling point, clean, beautifully kept ,good sun beds, good parasols. The spa was VERY over priced and you pay additional tax and surcharge on top of the prices, that said apart from the hike up to it, it’s nicely laid out, very calming and the therapists were very good. All inclusive is the only way to go here, as it’s very expensive if you pay as you go, all inclusive was good value, however I would have pre stocked the fridge with some drinks and maybe fruit, all we got was 2 bottles of water for 4 of us, and 3 melon sticks for 4- I think this could be improved therefore giving you a better first impression. Checking in and checking out is slow and painful- Caribbean time at its best! The gardens are well kept, some of the villas are being updated- this means if the chain saw or the garden blower aren’t on, then the builders are hammering ! - this doesn’t carry down to the beach though, just in the villas! They carry out bug fuming 3 times week- but its only done on the roads,you have to ask EVERY day for your room to be done, and check the mosquito net- ours had holes in which rather defeated the object! It’s very hilly, but this is clearly advertised so you know before hand, the shuttles on the whole were great, although you can wait up to 40 minutes when they are busy. The shuttle drivers are awesome and really helpful. I would not consider going here again, it was too commercial and did not live up to our family expectations- that said the beach and water sports were faultless and it could be a fabulous place with just a little thought and improved customer service.

We came here in June 2018 and had a spectacular experience! Overall, we were very pleased with our stay and the only reason I ranked the resort slightly lower than perfection was for two reasons: First, several of the nights there was LOUD live entertainment at one of the beach restaurants. The music carried quite high up to our room and was a little frustrating when trying to get to bed before 10 p.m. Second, some of the restaurants were just okay. The fancy steak and seafood place wasn't even open Friday night and other restaurants have weird hours too. The food was lackluster at the Italian restaurant and Firefly, the Caribbean themed one. That being said, we LOVED the food at Jammers, the beach restaurant which was open everyday, and the other restaurant located on the beach for lunch, Embers. We were also very pleased with the Spa technicians. If you can get a private villa, as opposed to one of the condos, do it! Our villa happened to have a private infinity edge pool overlooking the ocean! It was a truly incredible and unforgettable experience!

We visited Windjammer in July 2018 and had the most amazing holiday. From the moment we arrived we felt totally relaxed. It was perfect for the whole family - 2 adults, 21 year old, 19 year old and 10 year old. Fabulous Villas, really lovely helpful staff, great facilities, restaurants and food all great. The Island is beautiful and we will definitely return . The watersport's staff were fabulous. So helpful and encouraging and great fun. The best holiday ever and we will be going back.

My husband, 2 children (adults aged 23 and 20) and I returned from a fantastic holiday at Windjammer Landing resort in St Lucia about 4 weeks ago. The resort is beautiful and so peaceful. The first week we were there it was incredibly quiet but it got busier the second week. The staff were amazing and the service exceptional. They couldn’t do enough for us and were all so attentive and polite. Special mentions must go to- Tresa and Marcellus at Jammers bar. Tresa was amazing, always smiling and happy and remembered our names from day one and she made the best cocktails! Nona at the 96’ bar-always there at the end of a hard day on the beach! The water sports team were fabulous and so patient and kind- especially Denver- who gave us the confidence to sail a small hobie catamaran on our own and also showed us how to stand up on a paddleboard! Stanley who was always smiling and so helpful and accommodating. Gordon, Jamieson and Dwight were also so patient as I attempted to water ski! There was so many water sports to try, catering for all abilities. Including the mad tube ride where I have never screamed and laughed so much- to everyone’s amusement! Angus Joseph and Samantha at Upper Deck were always attentive at dinner- this was our favourite restaurant in the evening- the food and service were wonderful. Kadria at the Dragonfly restaurant and Embers was always welcoming and helpful. The hotel provides musical entertainment most evenings and a fire and dance show one night. The only thing that could perhaps make things even better at Windjammer is a bit more evening entertainment like the fire show. We were originally in Villa 21 which is very conveniently located on the first slope up from the reception area- it is a large 3 bedroom villa on 2 floors, each bedroom has a big ensuite bathroom and the living area and kitchen were spacious. The rooms were clean and decorated with dark furniture and tiled floors. It has 2 balconies one with a good size plunge pool and the sea/beach views are fantastic. We were very lucky to have been upgraded to this from the 2 bed villa we had booked. The only downside was the mesh on the downstairs windows instead of glass which means you can hear the crickets and some bugs can get in! The lack of air conditioning in the living area made that area quite hot. Unfortunately the roof of one of the upstairs bedrooms leaked on day 2 and the Wi-fi was a bit unpredictable but again the service was amazing because Tasha- the duty manager dealt with us calmly and professionally- she said they needed to move us and unbelievably we were upgraded again, to a Northpoint Villa. These villas make you feel like you are a millionaire. We were in 605 which could take 12 people. It was beautiful- extremely spacious, modern, stunning decor, ensuite bathrooms to every double bedroom and an extra shower room, an amazing living area, laundry room and fully fitted kitchen. There was even a separate outside shower. The fabulous outside balcony/terrace area had an amazing infinity pool-big enough to swim lengths in. This was right on the beach, again with amazing sea and resort views. We couldn’t have imagined staying anywhere like this when we booked. It was perfect. We went on 3 trips arranged by St Lucia Reps but the same trips could also be arranged by the hotels or the guys on the beach. Dolphin and whale watching- this was a great boat trip but we didn’t really see anything except the fin of a Pygmy whale! The sea view of the Pitons was great though. The ultimate 3- great trip- a gondola ride through the rainforest with a great talk from the tour guides, 9 brilliant zip line rides through the trees at a great height and a small trek back to the gondola for the ride back. A fab experience. The best and greatest value trip was the land and sea trip to the Pitons- there was so much included- a jeep ride and tour of the island, visit to the botanical gardens, lots of photo stops, a visit to the sulphur mud baths and drive in volcano- fab experience again, a lunch stop and then trip back on a catamaran with a snorkel/swim stop. Definitely worth going. We can’t thank Windjammer enough for making it the holiday of a lifetime and for making us feel so special. Thank you - we will be back.