Puerto Vallarta/Riviera Nayarit

Westin Resort & Spa, Puerto Vallarta


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The Westin Resort & Spa, Puerto Vallarta is located on 21 acres of land, including 879 feet along the tranquil Pacific shore. The resort features a modern architectural style with touches of traditional Mexican décor, like hand-made mosaic stone floors and bright, vibrant colors. The resort is located only minutes from the International Airport and 12 minutes from downtown.

With private balconies for lounging in the sea breeze and plush Heavenly Beds® for relaxing indoors, the inviting rooms may tempt you as much as the beaches and pools outside. All rooms face the bay for partial- or full-ocean views, and are big enough for one king or two double beds and a cozy sitting area. Elegant accommodations are punctuated by vibrant tropical accents and complete with every comfort, from mini-bar and satellite TV to the renewing Heavenly Bath®.

Dining options abound at The Westin Resort & Spa, Puerto Vallarta, where you'll enjoy freshly prepared food in a range of attractive settings. From casual poolside fare to contemporary cuisine to innovative cocktails, the restaurants and bars appeal to a variety of tastes and styles. For a truly romantic experience, the resort holds oceanfront dinners biweekly at the elegant beach pergolas. Watch the sun set or dine under the stars as you enjoy a five-course festival of flavors. For a quiet meal in the comfort of your room, the 24-hour room service is sure to please.

Relax your body and enrich the spirit in an intimate and natural environment of peace and serenity: The Spa at The Westin Resort & Spa, Puerto Vallarta (fee). For a rush of endorphins, there's the well-equipped WestinWORKOUT® Gym, outdoor tennis courts, and several nearby golf courses. There's no shortage of golfing opportunities when you stay at The Westin Resort & Spa, Puerto Vallarta, with four excellent 18-hole courses within easy reach. For a change of pace, stroll across the street to the Marina Vallarta waterfront to explore its galleries, upscale shops, and wonderful restaurants and bars.

Surrounded by beaches, jungles, and Mexico's vibrant culture, The Westin Resort & Spa, Puerto Vallarta is the perfect place for a family vacation. Babysitting services and other family-friendly amenities ensure a relaxed, worry-free experience for visitors of all ages. Young guests will discover fun and excitement at the Westin Kids' Club®. Come for a romantic getaway or bring the entire family, as The Westin Resort & Spa, Puerto Vallarta has something for everyone.

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Learn more about Puerto Vallarta/Riviera Nayarit.
HOTEL LOCATION
The Westin is located in one of the most exclusive Mexican resort complexes, only 5 minutes from the International Airport and 12 minutes from downtown.
Address: PASEO DE LA MARINA SUR #205
PUERTO VALLARTA
JAL

MX
Local Phone: 011-52-322-22...
Toll Free Phone: 1-800-WESTIN-1
Fax: 011-52-322-11121
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (1.5 miles)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two sparkling swimming pools and one jacuzzi.
Golf: NEARBY
Marina Vallarta Golf - 5 minutes (350m away)
The Marina Vallarta Golf Course is an 18-hole, par 71 course designed by Joe Finger. The course offers a total of 6,700 yards, and is located in the heart of Marina Vallarta, between the beach and marina. It is open daily from 7 am to 7 pm.
Holes: 18
Green Fees: $60 to $95
Cart Fee: Included
Club Rental Fees: VARIES.
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: $15.00
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Westin Resort & Spa Puerto Vallarta is located on a 21-acre site with 879 feet of Pacific beachfront, offering a modern architectural style with fine Mexican touches of hand-made mosaic stone floors and bright vibrant colors. Surrounded by palm trees and lush gardens, the hotel is located in the most exclusive area of MarinaVallarta. Guests will find a magnificent pool area built around a grove of palm trees, a full fitness center, and a wide variety of water sports. Beach: The property borders 280 meters of beach, with water sports and a private dry beach available. Check-in: 3:000 pm
Check-out: 12:00 noon
Total Rooms: 280
Year Opened: 1992 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
No Spring Breakers. The 20% Food & Beverage Credit does not apply to the new Nikki Beach Restaurant
ROOM TYPES
DELUXE OCEAN VIEW W/BALCONY
King or two double beds, "Heavenly" bed, Located on the 5th to 11th floor, Balcony, Ocean-view. All rooms have private balcony, air conditioningwith individual temperature controls and tropical ceiling fans. All-Inclusive Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROOM W/BALCONY
King or two double beds, "Heavenly" bed, Located from the 1st floor to the 4th floor, Balcony, Pool and partial ocean-view. All rooms have private balcony, air co nditioning with individual temperature controls/tropical ceiling fans. All-Inclusive.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CLUB OCEAN VIEW ROYAL BEACH
Exclusive area and service. Includes daily hot breakfast at the Royal Beach Lounge, daily cocktail hour with hors doeuvres, deluxe amenities. Applicable to Royal Beach Club room category. Located on floors 12 & 14. Ocean View. All-Inclusive Plan.
Other Amenities -
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW W/BALCONY
King or two double beds, "Heavenly" bed, Located on the 5th to 11th floor, Balcony, Ocean-view. All rooms have private balcony, air conditioning with individual temperature controls and tropical ceiling fans. European Plan (EP).
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROOM W/BALCONY
King or two double beds, "Heavenly" bed, Located from the 1st floor to the 4th floor, Balcony, Pool and partial ocean-view. All rooms have private balcony, air conditioning with individual temperature controls/tropical ceiling fans. European Plan.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CLUB OCEAN VIEW ROYAL BEACH
Exclusive area and service. Includes daily hot breakfast at the Royal Beach Lounge, daily cocktail hour with hors doeuvres, deluxe amenities. Applicable to Royal Beach Club room category. Located on floors 12 & 14. Ocean View. European Plan (EP).
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
There are 3 Restaurants at Westin Resort & Spa, Puerto Vallarta:
El Palmar - With a spacious, sunlit terrace and a view of the hotel gardens, El Palmar Restaurant offers a full international buffet for breakfast, lunch and dinner.
Tenampa -
Nikki Beach Restaurant - This restaurant does not apply to 20% Food & Beverage Credit.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Wide Variety of Water Sports, Full Fitness Center, Excursions, Deep Sea Fishing, Aquaerobics, Volleyball.
Nightly Activities & Entertainment:
Live Entertainment.
CHILDREN'S PROGRAMS
Westin Kids Club - This program is available for two hours each day, activities include mini-aerobics, board games, coloring time, movie time, theater time, etc.
Applicable Ages: 3 to 7 years old.
Program Fees: 2 free hours per day

Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 2080reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
What a fabulous vacation!
KEVIN H.
Feb 05 2018
Puerto Vallarta is now our favorite destination in Mexico. The Westin Spa & Resort was beautiful. We love to watch the boats coming & going from the marina. Our Apple rep, Mauricio, was very professional and he helped us select tours that we will talk about for years to come! We will be back!
Customer Rating: 

TEST
Great Hotel
PAUL M.
Feb 08 2017
The Westin is a large, open hotel with many amenities. I would stay there again.
Customer Rating: 

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Westin Puerto Vallarta
SHELLY M.
Mar 03 2014
The Westin was very comfortable and the service staff was friendly and enjoyable.
Customer Rating: 

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Honeymoon in PV
NATALIE N.
Jul 28 2013
Our stay at the Westin for our honeymoon was excellent. The location was great, we could walk to the marina for dinner or take a short cab ride downtown if we wanted. However the hotel took care of most of our needs, with beach access, a beautiful pool and very attentive staff. We didn't have much incentive to leave except for some sight seeing and excursions.
Customer Rating: 

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MARILYN P.
Mar 03 2013
Very nice hotel but a little worn out. Internet was bad. And there was no entertainment at night at the hotel.
Customer Rating: 

TEST
Excellnt property
GILBERT G.
Feb 02 2012
The only complaints I have is that we had to call for clean towels and bath mat almost daily, the room was usually not made up until around 5PM daily, and the room attendents do not seem to know how to make a bed. The sheets were short changed and the bed had to be remade daily. Otherwise this is an excellent hotel, and we plan to stay there again the next time we are in Puerto Vallarta.
Customer Rating: 

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TripAdvisor Traveller Reviews
Read up on the resort before visiting
LynnSunshine, Fort Myers, FL
Wed Dec 12 18:31:13 EST 2018
I debated giving this place 4 or 5 stars, it has some flaws, but overall we really loved our stay. My main issue is just that there were a lot of things that we were confused about or didn't know about the resort. I wish I had read reviews and became familiar with the resort before we arrived because overall they do a poor job of helping guests know what is available. I felt a little lost on property. We randomly saw activities at the pool, but didn't see any kind of agenda. Half of the buildings in the complex are a different hotel. I don't know if those restaurants are open to Westin guests or not and thought it was odd when we walked up to a pool that looks like a Westin pool but the sign said it was only for that hotels guests. We sat down for breakfast and were just told it was a buffet to help ourselves, but then we were each charged differently, not sure why or what is included in which buffet (all was very affordable and the food was excellent) but odd that there was no explanation. Several strange situations like this happened, nothing that really effected our trip tremendously, but just felt like it would have been a better experience if there was more information provided. My only other complaint would be that the rooms and bathroom is very dimly lit. As for the positives, the pool is amazing and there were several staff members that made our trip extra special. The bell staff is outstanding. The housekeeping staff went above and beyond too. The rooms are lovely. The view is beautiful. The grounds are very well kept. I felt like everything on property was reasonably priced for a resort and we got an exceptional rate on the room too. We felt very safe everywhere on the property and overall found our stay to be lovely.

Diapers in the pool!
worldwide1453,
Wed Dec 12 17:51:11 EST 2018
We are fond of the Westin but had a concern or two on our most recent stay. There is a lovely pool area for children and young families, but many parents bring their diaper-clad infants and toddlers into the adult pool to float and swim. It's rather a turn-off for other guests wanting to enter the water. The use of the Westin's facilities by its time-share neighbor, The Regina, is something of a problem. Guests staying there (identified by beige-and-white beach towels) commandeer lounge chairs, to the exclusion of the Westin's own guests. It's odd, given that their own facility has extensive pools, a beach, and a restaurant/bar. Outside of these concerns, we had a very positive experience.

Downgrading a bit from last visit
Macrosantafe, Santa Fe, New Mexico
Mon Dec 10 11:57:38 EST 2018
I gave this 4 stars because it is clean and modern with spacious rooms and very good bathroom. I had excellent room service. However, this hotel desperately needs a casual restaurant. Although you can walk a few blocks to some good well priced options. There are no signs directing you to the pool or gym and this is a cavernous place. The staff are amiable but not too helpful. However. I cannot-return (this was my third visit). I stay here for the proximity to the airport. Beginning at 9pm a disco dance started poolside and lasted until midnight. The noise was enormous. No rest for a weary traveler

Disappointing customer service
nscarzella, San Diego, Texas
Mon Dec 03 08:00:33 EST 2018
First of all, I haven't even stayed there yet, but my 1 star rating is based on the poor customer service I've received thus far... My fiance and I are having a destination wedding in March in Puerto Vallarta, and while we are not using The Westin as our venue, we are using it as the main hotel for our guests. We've setup a room block, and we are hosting welcome cocktails there as well as a post wedding brunch. That being said, we are giving the hotel a great deal of business, and we expect to have the common courtesy of being responded to. Unfortunately, The Banquets & Wedding Manager who we've been working with has been very unresponsive. We've contacted her several times for various updates, including room block reservations, and it is like pulling teeth to get a response. Sometime we don't hear back from her at all, which is very unsettling. Many of our guests have also had a difficult time booking their rooms. So from a bride to be's perspective on planning a wedding, I do not recommend using The Westin. While the hotel itself was beautiful when we visited, The Westin's lack of communication has been extremely stressful and disappointing for planning our wedding.

Change is Coming
Greg-Seattle, Seattle
Tue Nov 20 10:26:56 EST 2018
I knew there would be changes when Marriott took over the Westin brand, and I anticipated they would not be for the better. When I visited the hotel today I saw that the property is being converted into time share units. There was a polite but definitely aggressive pitch when I asked about the new units that will be available starting next year. Some guests may welcome this change, but those of us who do not want to lock ourselves into a time share are about to lose access to what was a really nice property. The other thing I immediately was the new staff. The hotel has lost its sincere local welcoming vibe and has had it replaced by Marriott’s corporate welcoming vibe. It was really an uncomfortable feeling. The days of my Westin stays are over.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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